A Reel Occasion Event Videography Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.4 out of 5 rating
4.4
Good
8 reviews
Recommended by 88% of couples
-
Quality of service 4.4 out of 5 rating4.4
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.4 out of 5 rating4.4
-
Value 4.4 out of 5 rating4.4
-
Flexibility 4.4 out of 5 rating4.4
-
Rico Sent on 01/07/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The editor was able to make my wife appear like we are so in sync with each other. Our guest experienced all emotions when watching the video. -
Quality of service
-
Yvonne Sent on 11/11/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I are extremely happy and satisfied with our experience with reel occasion, they were very professional. I would recommend this company and use them again if I should need this service. -
Quality of service
-
Tonya Sent on 09/13/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very good. Good work. Quality of work was awesome! Will be having more done with the company. Will be telling everyone how professional they are and nice. -
Quality of service
-
Pamela Sent on 10/02/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I would recommend Mr. Neal's work to my family and friends. -
Quality of service
-
Tabitha Sent on 09/14/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This is a great company! They really captured the essence of my wedding. -
Quality of service
-
William Sent on 07/26/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Vendor was professional and a pleasure to work with. Experience was very sensitive to our request for candid video of friends and family. Provided end product that exceeded expectations. Thanks for the memories. Highly recommended! -
Quality of service
-
User1087753 Sent on 02/08/20134.9 out of 5 rating4.9
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were very pleased with our experience with A Reel Occasion from start to finish! They come highly recommended!!! -
Quality of service
-
User1391355 Sent on 10/21/20130.4 out of 5 rating0.4
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 1 out of 5 rating1.0
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0 out of 5 rating0.0
-
Flexibility 0 out of 5 rating0.0
Our experience with this company has been a NIGHTMARE! First we were promised two videographers at the wedding to only have one manned camera and a standing camera. So as our cocktail hour was going on with our special entertainment, which I clearly expressed I wanted recorded, Mr. Neel was videotaping us taking photos. Secondly, we were told that we would receive our highlight video 5 weeks from our wedding date, and only after countless failed completion dates we received it almost 10 weeks later (July 30th) - when we were suppose to receive our actual wedding video. We were then promised, “The estimated delivery time for the final DVDs is the week of 8/11-8/17/2013.” To date there is NO VIDEO! We received an e-mail on August 26th stating there was a “hardware malfunction” and clients video footage were compromised. Can you imagine the horror to know that after all this headache and frustration, there may be no wedding video?!?!?!?!
My husband contacted Mr. Neel to get clarification. We were reassured that most of our footage had been retrieved, and he was just missing the exit scene from the reception. Again, Mr. Neel gave us a promised date of completion – September 15th, 2013. The day arrives and we receive a text message from Mr. Neel stating that at the last moment, he discovered an HOUR AND A HALF of lost footage from our 5 hour wedding! Remember he assured us no real footage was lost! He then asked to reschedule till Tuesday, September 17th. My husband, beyond frustrated, responded that he should not contact us again until he had a FINALIZED video in hand and walking out the door! So here we are now October 21, 2013, five month later since wedding, with no wedding video!
I would never recommend Areel Occasion to ANYONE! EVER! -
Quality of service
Are you interested?
Are you interested?