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Sarah O. Jewelry Reviews

Sarah O. Jewelry

Sarah O. Jewelry

Denver, CO
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Reviews

4.4 out of 5 rating
21 Reviews
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    4.4 out of 5 rating
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90% Recommended by couples

Awards

21
  • abutler
    Allison Sent on 10/21/2017
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    My husband purchased his wedding band with Sarah O. The selection is great and there are a lot of unique designers featured in this shop. I love the band he chose and it was ordered and arrived promptly. I would recommend this jewelry shop.
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    Britta Sent on 12/27/2016
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    Sarah O. helped designed 2 rings for my husband and I! Such a fun experience and we love our rings! Can't wait to go back for future jewelry purchases!!
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    Christa Sent on 07/21/2016
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    When we got engaged, we ordered our rings from Ooh! Aah! Jewelry. By the time we got married, they had opened a new shop named Sarah O. Jewelry to handle higher-priced jewelry. Same company, just across the street and with more fancy product. Hannah was so great to work with! My wife and I went in separately to work with her to design custom engagement rings and wedding bands within our budget that were similar to each other but still reflective of our individual styles. Hannah always responded to e-mails within 1-2 days and let us know as soon as there was any news to update. There were a few mistakes along the way, but Hannah was quick to apologize and got everything fixed quickly and without hassle. In fact, Hannah was so great to work with that we went back to her to ask for help to design a necklace for my sister in a style similar to our rings. I'm sure that we will be making return trips over the years. Very LGBT-friendly place. I never felt uncomfortable there.
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  • P
    Paul Sent on 03/05/2013
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    I had been looking for a engagement ring for months before I found this place. All the employees working there were so helpful and in tune with with style ring I was looking for. I found a designer that I really liked that was a little out of my budget but it was the one that I had to have. Instead of trying to up sell me on the ring to get full price they worked with me on the price without me even having to ask for a discount. It shows what kind of place this is and what kind of people work and run the store. They are honest, respectful, accommodating, and I could go on and on. I Highly recommend Ooh Aah Jewelry!
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    Ellie Sent on 03/05/2013
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    First off, I can't tell you how much I love this store! Such amazing customer service and jewelry.

    My fiance just purchased my engagement ring here and I am in love with it. They did such an amazing job making a custom ring for me. The owner Sarah, and designer Hannah, worked with my fiance the entire way. It couldn't have been more perfect.

    I have always shopped at Ooh Aah and love how everything in the store in unique. The staff are incredibly friendly and they go out of their way to make you feel comfortable, no matter what your price range is. I think this is really the key piece, at other jewelry stores, if you are not able to spend over a certain amount of dough they treat you like an inferior, however, at Ohh! Aah! you're a valued customer whether you spend $25 or $5,000.
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    Joy Sent on 03/05/2013
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    Ooh Aah Jewelry has been such a great experience! From my diamond engagement ring to wedding jewelry I have been so pleased. The ladies working are extremely knowledgeable and have gone above and beyond to make my wedding jewelry perfect. I will be back in the future!!
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    Laura Sent on 02/28/2013
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    They are phenomenal! We did some shopping around for my engagement ring and our wedding rings before making our purchases here. The women at the shop were so friendly and eager to make our experience the best it could be and it was! Hannah did an amazing job of designing our rings, the attention to detail was fantastic and she was so patient with my indecision. We never felt pressured, their policies were so straight forward, and we knew just what to expect. It was such a relief after previous experiences with the big, work on commission jewelry stores! We have now gone back several times to make purchases for our wedding party and mothers.
  • User1103532 Sent on 03/05/2013
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    I cannot say enough good things about Ooh! Aah!

    Sarah, the owner, is beyond wonderful when it comes to her customer service, imagination with custom design, and ethics. You can just really tell that she is an honest businesswoman! Ooh! Aah!'s prices are fair and the quality is rock solid!

    Now, let's talk about the jewelry! The shop is loaded with unique, affordable finds. Check it out for everything from casual earrings to gorgeous and unique engagement rings. We got our rings at Ooh! Aah! and were so happy with how we were treated. You can tell that the people at Ooh! Aah! really care about their customers.

    Thank you, Sarah, Hannah and everyone at Ooh! Aah!
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    Amanda Sent on 11/05/2013
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    I loved working with Ooh! Aah! Jewelry (and can I just say I how much I love their name, too?) in Denver. The cute and clever name is what attracted me, and I just love the Highlands neighborhood, too. My husband and I came here probably after 2 or 3 other jewelers. I tried on and fell in love with an engagement ring I never would have picked for myself previously! The folks here are very friendly, not at all intimidating, and they really want to make sure their customers are happy. Prices are so reasonable as well. We did a semi-custom job on both my engagement and wedding rings (I tweaked pre-existing designs) and Ooh! Aah! was so easy to work with on this. I truly love the finished product, and I love how my husband's and my rings look together, too. I even bought a couple of gifts here for friends who participated in our wedding! I really can't recommend Ooh! Aah! enough - just a positive, wonderful experience all around for us!
  • User1174677 Sent on 05/26/2013
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    The most beautiful, unique jewelry around. I shopped at the Albuquerque store.
  • User1103346 Sent on 03/05/2013
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    I wish I had found out about Ooh Aah Jewelry earlier - I was amazed at the selection of engagement and wedding bands offered for a small boutique! The customer service was great, they were more than helpful to pull out as many pieces for me to try on until I found the one I wanted. This will definitely be a place that I will be back to!
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    Megan Sent on 05/12/2012
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    I posted this on Yelp and they were so great I felt I should repost here!


    My fiance and I went to Ooh Ahh to pick out jewelry for our wedding. His band and bridal jewelry for me, and jewelry for my sister (MOH), our mothers, and a tiny bracelet for our flower girl.

    To begin, the staff is very knowledgeable. The atmosphere is very welcoming and laid-back, but extremely professional. We knew very little about men's wedding bands, metals, finishes, etc but the staff was extremely helpful. I made an appointment with a designer for the custom jewelry. It was so much fun working with them choosing the design and the stones that matched my wedding colors.

    Their design work is fabulous and their prices are reasonable. We received all of our pieces within a few weeks. My sister and our mothers were so excited about their jewelry- they won't stop talking about how much they love it. What a great keepsake from the wedding.

    I can't say enough about their high-quality work and how great they made us feel. We are definitely customers for life!
  • User1629272 Sent on 05/22/2014
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    I didn't think it would be possible that my husband would be pickier about his wedding band than me, but he was. We went all over Albuquerque trying to find a ring he would like and he hated all of them. Thank goodness for Ooh Aah Jewelry and their unique wedding bands. They aren't just the same old look and design. And although they don't have a huge selection at least they have some variety. He picked a band that he loved and as a bonus the company gave him a second more generic looking ring to wear while working at no additional cost. How cool is that!
    P.S. We used the Albuquerque location
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    Nina Sent on 02/21/2009
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    We got really nice jewelry plus other items that really looked nice. Also the staff were really nice to us. Was worth the trip.
  • CAITLIN
    Caitlin Sent on 01/02/2020
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    Beautiful Designs and Experience

    We went with Sarah O for all three of the rings (engagement, and both wedding bands). I loved the initial group we worked with to design my engagement ring, but had a little trouble initially with the wedding bands. It ended up working out well, but I think there were several new employees at the time. Overall, the craftsmanship and design were beautiful, and the experience was much better than the larger stores. Would definitely recommend!

    Sarah O. Jewelry's reply:

    Hi Caitlin,

    Thank you so much for your feedback, we loved working with you! We appreciated your patience as we did some onboarding around the time you stopped in for your bands. Thank you and congratulations to you!
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    Emily Sent on 11/30/2010
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    Ooh Aah was a relaxed, yet professional environment. I came in with a specific idea, and they delivered beautifully. Also, the cost was much lower than I expected. My husband and I both got our rings there, and even though our purchases are finalized, they are very willing to continue working with us to make sure we still have exactly what we want.
  • User1448012 Sent on 11/21/2013
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    My fiancé bought my engagement ring at Ooh! Aah! (without my knowing, obviously) and I absolutely love it. I've always said I didn't want my engagement ring to look like anyone else's, and they made it happen! They helped my fiancé build a custom style that was both unique and stylish. In fact, my fiancé was so impressed with their craftsmanship and service that he urged me to go back to look at wedding bands. I just bought a custom band to match my ring:) Ask for Hannah- she's wonderful!
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    Jenna Sent on 01/08/2014
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    Our visit was pretty easy, since I visited the Ooh! Aah! website and picked out the exact ring I wanted, before we ever stepped foot in the store. This in itself was impressive, though, since it was so helpful to be able to view their inventory online and make sure they had what I wanted. The fact that they had anything even remotely similar to what I wanted (much less exactly what I had envisioned) was also impressive since I'm picky and wanted something "different" and very specific: a rose gold, halo setting with a cushion cut morganite or peach sapphire as the center stone.

    They had it in stock, in my size, and from my trying it on, to having them clean it, to paying for it took less than ten minutes--and several hundred dollars under budget. It felt pretty much meant to be. We will return there for a custom-made wedding band.
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    Claire Sent on 08/21/2013
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    Ooh Aah provides good service to their customers and they have a great selection (much more modern than a lot of the chain jewelry stores). However, as the store becomes more popular (and when it's wedding season), the shop can get really busy. We found that if we went there on the weekends (at any time of day), it would sometimes take 5-10 minutes before we would speak with someone. This isn't a huge deal, but when you're making such a big (costly) purchase, it can ease the process when the salespeople are more available, especially in a smaller shop.

    Also, when we received our rings, my fit perfectly, however my husband's needed to be re-sized. We were about 5-6 weeks out from the wedding, but the salesperson said we would receive the re-sized band in time for the wedding. On the week of the wedding, the shop still hadn't received the ring. Finally, on the Thursday night before our wedding (on Saturday), the shop received the ring. Since we were not in town to pick it up that Friday, the store overnighted the ring to our condo in which we were staying for the weekend. We received it that Friday and were all set for the wedding. We really appreciated Ooh Aah's willingness to ship to ring to us in time for the wedding.
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    Michelle Sent on 02/27/2013
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    The customer service was very poor. The store did not have nearly enough jewelry in stock. I could not help but feel like I was being lied to throughout the entire experience. They did not seem to have the knowledge or ability to sell precious gems or diamonds to be more exact. The store owner was very rude, unprofessional, and even hung up the phone on me during one of our conversations. I am not planning on purchasing anything from this store again.
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    Ryan Sent on 02/26/2013
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    I had an awful experience at this store. Everything seemed fine and dandy until we decided to exchange a piece of jewelry. We were told by the store owner that in order for her to honor the exchange policy, which she was very misleading about in the first place, was to pay for shipping and handling of products to the store ourselves. Definitely some pretty shady and borderline corrupt business practices. Probably why their on-line reviews have been trending downwards lately. I definitely won't be shopping here anytime soon and I highly recommend you take this store and what its employees say with a big grain of salt. This store's personnel and practices are literally ruining my engagement.
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