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OneTouch Events Reviews

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Reviews

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60 Reviews
99% recommend it
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Awards

60
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Maya
    Maya E. Sent on 04/07/2023
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    The #1 event planning team in the south!

    I've worked with the OneTouch Event team for the past 4 years and will continue to do so! We put on an event for about 200 women and they are so detailed with every part of the production! Their experience and excellence allow me to stay in my zone of genius and not have to worry about anything.
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    Lonnie M. Sent on 06/09/2022
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    Planning of our event was simply amazing!

    OneTouch Events planned a wonderful Grand Opening celebration for me and my wife's new business venture. Jillian and her team were very thorough and filled in the gaps where necessary to ensure the completion of an awesome event. Their system as a whole provided a great process for her and her team to communicate effectively and keep us up to date with all event planning needs throughout the duration of our time together. Jillian and her team also gave pertinent feedback and made sure all lines of communication remained open and available for alignment purposes. OneTouch is very professional and engaged in every part of the event planning process. I would not hesitate to recommend One Touch for all of your event planning needs. Our interaction and experience with One Touch were simply amazing!
  • Kenyatta
    Kenyatta C. Sent on 06/26/2021
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    Upbeat, Prompt, and Organized!

    As a type A personality, details matter. I already knew what kind of experience I wanted for my wedding and had a fair amount of planning already done, but I needed someone who would be able to give guidance where needed and execute my vision the day of so that I could enjoy stress free with my family and friends. After talking to Jillian, I knew she was for me - upbeat, prompt, and organized. When the pandemic hit, I postponed my wedding. Jillian lent her ear for me to vent when I was considering canceling all together. She reminded me that the day was a celebration of me and my husband and to enjoy it with whoever showed up. I’m glad I listened because for all the craziness that happened outside of the pandemic, my day was awesome! I’ve never felt so pampered and catered to in my life. I appreciated it because I ran out of steam the weeks leading up to my wedding. Jillian and her team did the damn thing!

    I declined a post wedding debrief because I was happy with how the day went, however my spidey senses tell me there was some vendor drama. If there was, I have no clue because everything flowed. Oh, and did I mention that Jillian’s mom passed away two weeks before my wedding??? I wouldn’t have been upset if she didn’t continue engaging in my final wedding planning & management and just sent her team, but the fact that she did…speaks volumes. I’m forever grateful.
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  • Allison
    Allison S. Sent on 10/23/2020
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    They LOVE to see you smile! :)

    Jillian and Val were absolutely AMAZING and on top of it from the first day they stepped in to bring our wedding through the final stretch! After our initial planner cancelled with weeks to go, we were recommended One Touch Events by a friend and could not be happier with their work! They were super responsive, suggested alternatives when plans derailed, wrangled all of the vendors and loose ends, and kept us all breathing and smiling through the hiccups on the big day. If you want to walk through your day with joy knowing that you have a team who truly cares to see you happy and satisfied, you MUST choose One Touch Events!
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    Garnette W. Sent on 10/27/2019
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    If you're looking for your planner, you've found her!!

    When my husband and I sat down to plan our wedding, we knew we needed to hire a wedding planner. As a busy couple that is often on the road traveling for work, we wanted to find a local professional that would guide us through one of the most important experiences of our lives and ease the burden and stress.

    Enter OneTouch Events! On our initial introduction call with Jillian, we both felt at ease. Before jumping into the details of the wedding, she focused on getting to know us and learning about our love story. I also had a list of detailed questions and Jillian knocked them out of the park. We hired her the very next day.

    Jillian was professional from day one and helped anchor us to 3 priorities for our big day. Those anchors guided us throughout our 15 month planning process. With Team OneTouch, we got not just 1 awesome planner but 2! Val was Jillian’s right hand and helped make our experience even more special. They were both organized, responsive, and utilized their relationships to find us the very best vendors. In addition to wanting a true project manager, we wanted a planner that had an eye for design to help us bring our vision to life, and Jillian did just that.

    Jillian was also flexible, which is such an important quality. When an initial vendor proposal came in over budget, we asked Jillian to find us other options, no questions asked, she did just that. Anytime we wanted to take a more untraditional route, Jillian shared any risks/concerns but got right on board to help make what we wanted, happen.

    Thank you Jillian and Val for making our wedding day so magical in spite of near 100 degree heat on a Saturday in September! #TeamOTEBride
  • Iris
    Iris G. Sent on 08/15/2019
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    Amazing wedding planner!

    OneTouch Events was a life saver when it came to our wedding planning. Prior to hiring Jillian, I was overwhelmed and feeling a bit frustrated with the planning process. My husband and I have a busy lifestyle so having Jillian step in made everything so much more efficient and took a lot of the load off of our shoulders . From the beginning, Jillian was very thorough and paid attention to every single detail that we could think of. Through OneTouch Events I was connected to a group of AMAZING vendors who each excelled in their particular service. From the first meeting to our wedding day, Jillian was very professional, confident, and thorough. Even with a rainstorm that occurred during the time of our ceremony, Jillian remained calm and executed the perfect plan to relocate the ceremony all while keeping guests and bridal party happy and dry. The remainder of the evening ran smoothly thanks to Jillian and Mataya. Words cannot describe how thankful I am to have found OneTouch Events. They definitely played a huge role in making our wedding day the best day of our lives. I would highly recommend Jillian and her team for any event planning needs!
  • Kayla
    Kayla S. Sent on 11/26/2018
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    Extremely Professional

    OneTouch guided me through the wedding planning process as I planned most of my wedding on my own. Months leading up to the wedding, they stepped in and took it from where I left off. This made the last several weeks of my wedding as stress free as possible. They essentially took everything off of my plate and coordinated with my vendors to ensure that the wedding day was a success. We truly enjoyed our day to the fullest.

    Val, my planner, was awesome she made sure to hold everybody accountable even the Groom when he “forgot” to write his love letter to me before the ceremony. He told me after the wedding that Val pretty much told him that he did not have an option in writing the letter even though we were pressed for time. Lol. And I'm so glad that she did!

    I'm sure that there were plenty of other misshaps that occurred during the day that OneTouch took care of without me even knowing. I'm so appreciative of OneTouch for making my day a true dream come true. 
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    Simone Sent on 07/21/2018
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    My husband and I are so happy we chose OTE for our wedding. If you don't read anything else, read this: book OTE now.

    Before we booked OTE, we knew we needed help with day of coordination and the overall design of the reception and ceremony. We had already started vetting some of our vendors.

    From the very beginning, Jillian (the owner) was great. I enjoyed speaking with her on our first call prior to booking OTE. She was very knowledgeable, personable, and professional!

    Once we decided to go with OTE and booked them, I knew we made the right decision. We booked the team about 9 months out from our big day and had consistent communication the entire time. They are very thororugh, and they make sure they fully understand what your needs/wants are and they exceed them! They have relationships with some of the BEST vendors in Atlanta, so we took thier recommendations for quite a few vendors we chose, and we could not be more happy!

    Russell was my lead coordinator and he is honestly the BEST. Him and Valerie were truly my saving grace during some really stressful times. They both do such an amazing job at making you feel at ease about anything you are stressing about and at the same time get you excited about your big day.

    My wedding process from the time I booked them to the day of was smooth because of OTE. They kept me on track (literally, they have an online task tracker), on budget, and they kept my spirits up when I was feeling down. Our big day was perfect! Couldn't ask for a better event team. I can't wait to work with them many more times in the future!
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    Kim Sent on 02/24/2018
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    One Touch Events planned my husband’s 50th birthday party. This company is top-notch. Jillian and Russell listened to my ideas and created a night my husband, friends and family will never forget. People from the party called me for weeks after the party telling me how much fun they had. My interactions with them were always positive, and they did what they said they were going to do. They were always punctual and kept me calm when a snow storm occurred one day before the event.

    Simply put, they are creative AND organized. They listen and they are firm. I have recommended them to others, and I will definitely use them in the future. I had to put my trust in them because I did not have time to be hands on, and they did not let me down. I will always appreciate them for that!
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    Sherri Sent on 10/01/2017
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    My husband and I recently got married 08/19/2017 at the Buford Community Center Park & Theater in Buford, Ga... The OneTouch Events Team is AMAZING!!! I enjoyed my wedding because of their hard work. My husband and I initially hired the OneTouch Events Team due to our hectic jobs/work schedules. My and husband and I believe that hiring a wedding planner was a great investment. This saved my husband and me a lot of stress. The day we had our first meeting, Jillian took the time to sit down with us and find out our wants and needs. Jillian’s personality and high energy makes everything go perfect. Jillian has a great team and everything went smoothly from cake tastings to the actual wedding day. Brianna and Russell were absolutely fabulous in assisting Jillian with making our wedding day special. Throughout our experience, the OneTouch Events Team provided many suggestions and recommendation that proved to be invaluable, and took care of our every need. I cannot say enough wonderful things about them. I know that Jillian is very busy, but she made time to pick up the phone to answer any questions. She was terrific!!!! She was a pleasure to work with throughout the process. She was right “on the money” with everything. She created a task timeline and tried to keep us on budget. She has immaculate taste on what will look the best and she knows what will work. Jillian knows this business and how to pull a wedding together. On the wedding day, I had a malfunction with the dress, I informed Jillian, and she took care of everything. She contacted the store that the dress came from, expressed the issue, and got a resolution. I discovered (the day after) that I also had a malfunction with the veil, Jillian took care of it and I did not even know. I appreciate that she took care of me and my husband! We had a great wedding day! If you are in the Atlanta or surrounding areas, hire the OneTouch Event Team you will not be disappointed!!!
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    Sandra Sent on 08/17/2017
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    Jillian and company operated like a well-oiled engine with all cylinders intact when pre-planning and executing all agreed upon explicit details to ensure a beautiful and memorable weekend wedding celebration for my sunshine and bonus son (Evie and Ndapa). Every event (wedding ceremony, cocktail hour, art museum exhibit, reception and wedding endu) was executed with precision, intervention and collaboratively with all contributors. Jillian, Briana and Company were the nucleus and glue and coordinated logistics, run of program and engaging all key participants i.e., Venue Event Manager, Florist, Entertainers (Band, DJ, Vocalists and Pianist), Photographer and Videographer, etc. As the Mother of the Bride I can attest to the end results personally and based on written and verbal acknowledgements shared by guest expressing their delight, gratitude and happiness that they were able to be a part of the wedding celebrations. If you are undecided about making an investment in a TRUE wedding planner with effective negotiation skills be reassured that you will get a major return on your investment if you connect with One Touch Events (Jillian, Briana, Russell, Samantha and Megan). Their attention to detail, accessibility, responsiveness and consultation services were impeccable. One Touch Events should change the name of their company to One Touch Events “On Time Services”. They were in place and on time for EVERY pre-planning and execution meeting/event. This testimony is transmitted with heartfelt appreciation and thanks from the Mother of the Bride.
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    Tiffany Sent on 07/14/2017
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    Before hiring Jillian and One Touch Events LLC, we were completely overwhelmed and like a fish out of water. The stress of planning a wedding is enough within itself, but add planning a wedding 4 states away and you're in for trouble. However, hiring One Touch Events, LLC was the BEST decision we could have ever made!

    Working with Jillian and One Touch made wedding planning simple and manageable. She brought everything into perspective and helped us close loops where we'd completely failed to even consider. The communication was always open, she was easily accessible, and even tracked down vendors that were hard for us to reach.

    Now, here we are two weeks later and everyone is STILL talking about how beautiful the ceremony was--thanks to Jillian and her lovely assistant for the day, Brigette. The day was perfect and everything we expected! Jillian and Brigette took great care of us! The ceremony flowed smoothly into the reception and the night went on without any issues!

    Hands down, hiring Jillian and One Touch Events was the BEST decision we could have ever made! In my opinion, Jillian and One Touch Events are truly the "IT" company of weddings and events. She's a "one-stop shop" that knows her stuff and works well with everyone involved for your event. All of our vendors loved her as well and said she's been the BEST planner they'd ever worked with for a wedding!

    Triple kudos to Jillian and One Touch Events!!!!
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    Tekeria Sent on 08/14/2017
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    There are so many words that can describe my experience with Jillian and her team, but the main ones that come to mind are AWESOME, PROFESSIONAL, BRILLIANT (and on and on!) If you are contemplating hiring a wedding planner, I would STRONGLY recommend One Touch Events! From the day Jillian came on board, I did not worry about anything. I will honestly say that my entire wedding experience was stress free, and this was truly because she did above and beyond what I expected. I think I was shocked when she whipped out a sewing kit and sewed on one of my buttons that fell off! Any question I had, Jillian and her team was there - timely! And for that - I love her!!! Samantha didn't let me worry about anything leaving our suite. She had my purse, snacks, tissue - you name it! Jillian allowed me to focus on my wedding and everything leading up to it - versus being in the details of linens, lighting, cakes, etc. I had no idea what I was doing and I knew I was in over my head.

    Jillian truly has a gift - in that she can understand what you need without you having to say much at all. I am forever indebted to her - not only because she made the wedding process seamless, but because she allowed me to soak up the memories of one of the best days of my life!
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    Candice Sent on 08/01/2017
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    I really don’t know where to begin my review for Jillian and OneTouch Events. Jillian is PHENOMENAL- being a planner myself and a control freak its extremely hard for me to relinquish control of anything and yet Jillian made me feel completely at ease handing that power over to her. I wish I had known how amazing she was and I would have hired her to handle everything from the very beginning of planning. She stepped in a few months before the wedding and I was able to turn everything over to her seamlessly. She met and exceeded all of my expectations.

    The day flowed flawlessly and if anything went wrong I would have never known because every time I saw Jillian she was calm, smiling and making sure that I was okay. She did an amazing job of pulling my vendor team together and making sure everyone was where they needed to be and doing what needed to be done. I was able to take in every moment of our wedding day without feeling stressed, rushed or overwhelmed all because of Jillian. She is professional, honest, detailed, organized, prompt and was incredibly responsive to any of my questions. Our guests continue to rave about how beautiful our wedding was and how it was one of the best weddings they have ever attended! Thank you will never be enough to express how incredibly blessed we felt to have Jillian by our side. Hire Jillian and her OneTouch team and it will be the best wedding decision you make!

    Thank You Jillian and Briana for going above and beyond on our wedding day which was nothing less than incredible for us. Our day was a dream come true and truly The Best Day Ever!
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    Marcus J. Sent on 08/12/2017
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    STOP RIGHT HERE!!!!! If you are reading this look no further!!!OneTouch Events LLC is your go to company for event planning. We were so thankful that we hired OneTouch Events. As we approached closer to our wedding day Briana was EXTREMELY helpful in keeping everything on track and communicating with everyone involved in our Big Day. From touching base with vendors, rallying the wedding party, assisting with friends and family and suggesting ideas at crucial moments Briana was prepared and really put our minds at ease. Planning a wedding is NO small task by a long shot, but we can sincerely say Briana made things very easy for us to enjoy that special day. Even down to our departure for the honeymoon OneTouch took care of all the details allowing us to enjoy ourselves with family and friends. If you need professional, organized, and on point service OneTouch Events, LLC is who you need to call RIGHT NOW!!!
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    Joy Sent on 11/21/2016
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    I could not have made a better choice for a wedding planner! Jillian, was attentive, organized and professional! She listened to my needs and wants as a bride and helped to my vision a reality. Jillian assisted me in selecting the appropriate vendors within my budget. She kept me on track and always gave helpful advice on how to handle various issues that may arise or did arise. Just as we thought the wedding planning was near complete, two months before the wedding, I unexpectedly needed to change my wedding venue due to unforeseen circumstances. Jillian was amazing at assisting us in changing our reception venue and adjusting the design scheme on such a short notice. There were moments where I felt totally overwhelmed, but Jillian just kept me calm. Jillian's is the epitome of a leader, as each of member of her team assists with the same level of professionalism. My husband and I recommend Jillian and OneTouch events to anyone planning a wedding and want it done right!! We are so grateful to have had OneTouch Events to realize our wedding dreams!!!!
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    Whitney Sent on 08/02/2016
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    We worked with Briana who made our wedding day stress free. Briana planned our wedding from Atlanta and flew into Orlando when necessary. She was professional, organized, knowledgeable, and confident. She was also detail oriented and a good communicator. Our wedding day was great!

    OneTouch Events's reply:

    Hello Whitney!! We are so thrilled that our Associate Planner Briana was able to bring organization and complete joy to your wedding planning experience! We wish you nothing but blessings on a beautiful Happily Ever After!! xoxo
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    Lateydra Sent on 08/03/2016
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    Jillian, I am so glad I connected with you. I just want to thank you again for all the hard work you put into planning our amazing wedding weekend. I wanted to let you know it was an absolutely incredible day- we have not been able to stop talking about our wedding. It was the best day of our lives!
    You made the planning and the actual day run so smoothly. Our guest also had a blast-many still saying it was the best wedding they had ever been to. The scenery, the food- everything was perfect! Even my father-in-law said this past weekend that you planner was awesome.
    Hiring you and your team was the best thing we could have done while planning our special day. Your services were invaluable to us. You gave us great pointers to make our day perfect and recommended some fantastic vendors for us.
    We couldn't have been happier with how everything turned out. You made the actual day run so smoothly, you handled it all wonderfully which allowed us to remain calm and not become overly stressed. We really want you to know how much we appreciated you and your team hard work. We will recommend your services to any engaged couple.
    If you are looking for an experienced wedding planner, look no further because it's totally worth the investment. Jillian and her team is Awesome. Book Today!!

    OneTouch Events's reply:

    Heyyy LaTeydra, it was an absolute pleasure working with you and Kyle on a very beautiful wedding day!! You were the most calm bride ever and I still miss our calls & texts :-). I wish you two nothing but the best in your new city!!
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    Jamila Sent on 08/18/2016
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    I was the bride that wanted to plan my own wedding. The perfectionist in me allowed me to think that I could do plan my entire wedding while working full-time. Boy was I wrong. We interviewed 3 wedding planners and we decided to hire Jillian. After our first official meeting with Jillian, Marquis was impressed and knew we made a great decision. I enjoyed working with someone that was as detailed as myself. Jillian was a breath of fresh air. The program she uses to keep all of our wedding files/details/questions organized was a life saver. Jillian provides you with top notch service ALL THE TIME. She responds to all phone calls/texts/emails quickly, you literally feel like your wedding is the only one that she is planning. I had no idea she had weddings the weekend before and after ours. Our wedding day was AMAZING! Jillian’s vendor referrals did not disappoint. Her assistants Russell & Brianna were great as well. My husband commented on how well Russell interacted with our bridal party and guests. Brianna was great with my bridesmaids and the younger children that attended. :) All of our guests were impressed with how smoothly everything went on our wedding day. They are STILL talking about how nice our wedding was. If you are unsure on who you would like to execute your day, I HIGHLY recommend Jillian & The One Touch Team!!!

    OneTouch Events's reply:

    Jamila, I am so humbled by your kind words! It was SUCH a pleasure working with you and Marquis over the past year and I'm glad we've become friends in the process. I wish you two nothing but continued blessings from now until forever!
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    Keisha Sent on 04/01/2016
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    If you're not into long emotional posts, just read this part: If you want your wedding to be beautiful and go off without a solitary hitch, book Jillian and OneTouch Events.

    Now, let's talk specifics. From our first meeting, I knew she was the one. She showed up with worksheets (worksheets!) to help us work through what my vision for the wedding was. She asked all of the pertinent questions, including the ones I wouldn't have even thought of. Before we booked her, I wanted my mom to meet her. Mommy lives out of state, so I wanted her to have a good feeling about who was at the helm of our day. Jillian graciously accommodated a second meeting, and wooed my mom just as she did me!

    Throughout the entire planning process, I felt like a priority. If I had a question or concern, nothing was too small for her. She was really good about responding quickly, even when we were months away from the nitty-gritty of planning. Her vendor selections (we used her selections for everything but paper--we'd already booked Terri at Naomi's Paperie before booking Jillian) were all everything we asked for. She was so responsive and nice, even playing referee when my mom and I didn't see eye-to-eye on design. She operates your event from an online portal which is awesome! You can see the progress of the whole event from one location, which is key when mother of the bride is out of state.

    Fast forward to wedding weekend. From the rehearsal all the way through the final send off, everything was on time and above our expectations. Jillian managed everything from the getting ready and staying on timeline to the making sure the wedding starts on time (and late guests weren't permitted, per my instructions), to managing the room flip during cocktail hour. She did not stop working for us until after all of the sparklers were collected after the send off!

    If you're on the fence, take my advice BOOK HER TODAY before someone else takes your date!
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    Brenna Sent on 01/20/2016
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    I decided on my previous birthday to give myself a party, so I had a year to prepare. It took me about a month of interviewing planners to find OneTouch Events. Speaking with Jillian on our initial phone interview, I knew she understood the level of quality and class I wanted for my 65th birthday party on New Year's Eve. She immediately went into action to secure me the best venues for this very busy date, and then proceeded to manage every detail, always offering me options along the way, to ensure that my vision was met. She is efficient, patient, well connected with the vendors needed for a successful dinner party, and with a very pleasing personality. I can't really imagine giving another party without Jillian by my side. If you work with her, you will not regret it.

    OneTouch Events's reply:

    Brenna, thank you so much for the kind words and sentiments! It was an absolute pleasure working with you over the past 9 months and I was so happy that you and your guests were able to enjoy the event without any cares in the world. I can't wait to do it again!! :-)
  • User2421982 Sent on 11/11/2015
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    Jillian is great to work with! She is always very nice, calm, and professional when working with her clients. As a bride, I appreciated her attention to detail, organization skills, and communication skills. For my wedding, I booked the vendors, and Jillian was able to get every vender to coordinate as a team. She really cares about the couples she works with, and she does her best to make sure the wedding day is low stress for the couple. Her team is very friendly and helpful. I am so glad I booked One Touch Events for my wedding. I also had multiple of my wedding venders tell me how much they enjoyed working with Jillian and her team.

    OneTouch Events's reply:

    Thanks so much for your amazingly kind words, Jamie!!!
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    Brian Sent on 11/11/2015
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    It was enjoyable knowing that someone was able to handle all the questions that we had and anyone else had. The biggest stand out for me was that when we set the time, things happened at that time! Great Job

    OneTouch Events's reply:

    Hi Brian! I still remember our very first conversation where you said punctuality was key for you and we committed to keeping your & April's wedding on time, and flowing effortlessly. I am so happy that you trusted my word, and we are ecstatic that you had a great wedding experience from beginning to end...we had a great time as well!! Thanks again!
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    Kirk Sent on 09/28/2015
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    Our wedding day was much more enjoyable knowing that Jillian and her team were keeping up with everything that day. I whole heartedly recommend a wedding planner. She was on top of everything. Jillian was engaged with us several months before the event and had a great knowledge of the day and our needs almost immediately.

    OneTouch Events's reply:

    Kirk, It was an absolute pleasure working alongside you and Michael to put the finishing touches on your amazing wedding celebration! Thank you for trusting OneTouch Events be apart of your memories. Cheers!!
  • User2310820 Sent on 09/11/2015
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    My husband and I had a joint 40th birthday party on July 4th. Jillian was our event planner and she was fabulous!! She made the event planning run smoothly. She is very professional, quick to respond and full of great ideas. On the day of our party, she was at the venue early making sure everything was the way we wanted from the caterer, the DJ, decorations and photographer. We showed up to our party and were able to enjoy our amazing night without worrying about any details. It was a perfect night and I couldn't thank Jillian enough. I would definitely use Jillian again and would recommend her to anyone planning an event! She certainly made my party planning experience run smoothly!!
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