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Old Town Trolley Tours Reviews

Old Town Trolley Tours

Old Town Trolley Tours

San Diego, CA
4.9 out of 5 rating, 57 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
57 Reviews
98% recommend it
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    4.9 out of 5 rating
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Awards

57
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
  • Mercedes
    Mercedes M. Sent on 12/29/2023
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    Perfect for a Church Wedding!

    Old Town Trolley Tours was such a unique transportation experience. We booked The Bella trolley for our wedding on 09/30/2023. It transported us around San Diego before and after the ceremony. Benjamin, our driver, kept us hyped with a great playlist during our ride and even gave us suggestions for great photo shoot ideas inside and outside The Bella. I cannot express how amazing it was to work with Jeanette and the team to book The Bella. We recommend booking months in advance, especially for September weddings, as it is one of the busiest times of the wedding season.
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    Julia G. Sent on 11/17/2022
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    Our wedding guests absolutely loved the trolley !!!

    We originally booked the Wedding Trolley to transport our guests from the hotel to the wedding venue and then back again. We had no idea how wonderful this experience would be for everyone. Our guests loved being all together and celebrating the start and ending of a such beautiful day. Our driver arrived on time and let us know exactly where to board the Trolley. At the end of the night the Trolley was waiting for us and brought all our guests as well as the Bride and Groom back to our hotel. It was so fun continuing the celebration on our way back. Old Town Trolley could not have been more helpful throughout the entire process.

    Old Town Trolley Tours's reply:

    Hi Julia,
    Thank you for your kind feedback about Old Town Trolley's service for Tori & Tyler. I'm so pleased that everyone enjoyed the trolley rides and Lizz's service. And you're right, it's a fun way to keep the party going!
    All my very best to the happy couple and thanks for trusting us for their Big Day!
    -Jeanette
  • Angela
    Angela H. Sent on 11/16/2022
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    We are so happy to have had Old Town Trolley for our wedding day

    From early wedding planning, Jeannette was so flexible and accommodating, as our plans continued to change as we got closer to our wedding day. On the actual day of, our driver, Dave, was reliable, friendly, and equally as accommodating. He even let my husband and I sneak away on the trolley for a photo op with our photographer. We would absolutely recommend Old Town Trolley for your wedding or event!

    Old Town Trolley Tours's reply:

    Hi Angela,
    Congratulations to you and your Groom! It was my pleasure working with you throughout the process and I'm so pleased that your service by Dave exceeded your expectations. That's exactly what we strive for! You were wonderful to work with and made my job easy and fun, thank you!
    All my very best to you both for a lifetime of love and laughs together!
    -Jeanette
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  • J
    Jessica Sent on 09/07/2022
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    Amazing experience!

    Jeanette and the team were absolutely the best to work with and Dave, our driver made our wedding so special! I highly recommend the wedding trolly and the company overall!! Everyone loved the trolly and was a fun unique experience! We even received a hand written card from Dave after the wedding which was so kind!

    Old Town Trolley Tours's reply:

    Jessica,
    Thank you for your feedback on your trolley service and your conductor, Dave. He said that it was absolutely his pleasure being your driver that day and indeed a real honor.
    The photo is gorgeous and it's nice to see you all having a fun time!
    Wishing you and Ryan a beautiful married life together and I do hope our paths cross again sometime soon for another special event in your life.
    -Jeanette
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    Julie Sent on 09/03/2022
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    The best wedding transportation!

    My husband and I would highly recommend Old Town Trolley’s for your wedding transportation. We had the best experience working with Jeanette and Debbie. They were responsive, organized, and really seem to care about making sure everything went smoothly! They definitely went above and beyond and helped us make sure that we had enough transportation and helped us with coordinating even during the last minute. Dave & Jardel were fantastic conductors as well. We had a great time and would totally love to come back again for another ride!

    Old Town Trolley Tours's reply:

    Hi Julie and thanks for your kind review. I always say that transportation should be the easiest part of your wedding planning and I'm happy that your experience with Old Town Trolley was as you had hoped it would be. You were a pleasure to work with and I would love to coordinate a fun trolley ride for you and Kyle on one of your wedding anniversaries! All my very best to the both of you for a beautiful married life together!
    - Jeanette
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    Kelsey F. Sent on 07/31/2022
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    Amazing and so much fun!

    Thank you so much to Old Town Trolley San Diego for serving as our wedding guest transportation for over 100 people! They were so kind, accommodating, and professional in planning for my wedding day. Our driver Debbie was amazing!!! She made the rides so much fun with her kind spirit and great music.

    Old Town Trolley Tours's reply:

    Thank you for your kind feedback, Kelsey. You are the most gracious bride and all of here at Old Town Trolley loved working with YOU! Here's wishing you and your groom a long and happy married life together with lots love & laughter! - Jeanette
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    Erica B. Sent on 12/17/2022
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    Thank You, Old Town Trolley!

    In looking for fun & unique transportation for our wedding party on our special day, Old Town Trolley came highly recommended by our wedding coordinator, Julie Scrivener. Jeanette was incredibly kind and pleasant to work with, and always quick to respond. The trolley itself was a bit too big to navigate down to the entrance of our venue (the Inamori Pavilion at the Japanese Friendship Garden), but Old Town Trolley tried multiple times ahead of the date to see if they could to make it work - above and beyond service for trying! Lizz, our trolley driver, was the sweetest. Thank you Jeanette, Lizz, and the Old Town Trolley team for being a part of our special once in a lifetime day!
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    Ted F. Sent on 05/24/2022
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    Old Town Trolley (San Diego)

    We used Old Town Trolley to shuttle guests from our Rehearsal Dinner to our Welcome Drinks and they were absolutely fantastic. They were extremely easy to coordinate with, proactive in their communication with us and provided excellent shuttle service. The driver called me the night before to reconfirm all of the details and was right on time. She was flexible with us, as our rehearsal dinner ran a little long, but provided excellent service to get us to our next location.

    I would absolutely use Old Town Trolley again and would highly recommend them to anyone who needs a really fun way to shuttle family and friends around.

    Old Town Trolley Tours's reply:

    Hi Ted and congratulations to you and your beautiful bride!
    I'm so pleased that you were happy with your trolley service. We consider it a privledge to be a part of your very important day. So you know, we hand-select our drivers for wedding charters and they're all hopeless romantics at heart.! I'm glad it shows in the service they provide.
    Thanks again for choosing Old Town Trolley Tours. I'm wishing you both a lifetime of happiness together!
    -Jeanette
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    Tori L. Sent on 05/14/2022
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    Best Wedding Trolley!

    Old Town Trolley was amazing for our wedding! The staff is kind, responsive and accommodating. One of my favorite details of our wedding and our guests had a blast.

    Old Town Trolley Tours's reply:

    Oh Tori, thank you for your kind feedback. Wedding transportation should be one of the easiest details to coordinate for your special day and I'm so pleased that you enjoyed the service so much. Hearing that your guests had a blast truly makes our day!
    Thank you so much for trusting Old Town Trolley. You were a pleasure to work with.
    -Jeanette
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    Kara Sent on 05/14/2022
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    Wedding shuttle

    We used old town trolley for our wedding shuttle from the hotel to the venue and it was amazing! Our guests got to the wedding onetime and left the wedding continuing the party with music on the way back to the hotel. Thank you OTT!

    Old Town Trolley Tours's reply:

    Hi Kara,
    I'm so pleased that your wedding trolley service was just what you had hoped for. Yes, the trolley is a fun way to keep the party going!
    Thanks for choosing Old Town Trolley Tours. It was our honor playing a part in your very special day!
    -Jeanette
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    Sharan D. Sent on 05/19/2022
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    Seamless experience!

    We used Old Town Trolley for transportation for our bridal party and guests from the hotel to venue and it was a very seamless and cool experience! The guests loved the old timey trolley vibe! Would definitely recommend to any bride looking for a nice way to elevate their guest's experience.

    Old Town Trolley Tours's reply:

    Thank you, Sharan, for your feedback about our wedding trolley service. We're thrilled that you, your groom, bridal party & guests enjoyed the red carpet service on your special day! You were a pleasure to work with and I wish you and Zach a beautiful married life together.
    -Jeanette
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    Evigail Sent on 03/22/2022
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    Wedding Transportation

    If you need transportation for your wedding, book Old Town Trolley! Working with them was wonderful, Holly and Janeette was so helpful! They reply quickly, tell you all the information you need to book, and follow through. We had our wedding in La Jolla last week and needed transportation to our venue from the reception to the ceremony and back to the reception . We booked 1 trolley for 3 hours. The trolley arrived early so the bridal party was able to get to the ceremony earlier.
    They made multiple trips back and forth to bring the bridal party and family and the guests.
    Our guests were so happy they didn’t have to worry about driving and the trolley was available to bring guests back who wanted to leave the reception early. The trolley was clean and held so many people and our driver Beth was so nice and polite! Definitely recommend!!

    Old Town Trolley Tours's reply:

    Hi Evigail,
    It makes me happy that your wedding trolley service was what you were hoping for. Old Town Trolley takes great pride in providing exceptional customer service from the first impression to the lasting impression and I'm glad we met your expectations. You were a delight to work with and made my job fun! Wishing you and Alan a beautiful life together and hoping to hear from you for more special celebrations!
    -Jeanette
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    Kim T. Sent on 11/21/2021
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    Unique and fun experience for all

    We chose Old Town Trolley to transport guests from our ceremony location to our reception and it was honestly one of the best decisions we made. Our guests loved it! It just added such a special and unique touch that you don’t get to see at a lot of weddings. To top it off, our driver Milo was amazing! So accommodating and friendly. He made sure that everything stayed on schedule so that the day turned out perfectly. I would definitely recommend Old Town Trolley to anyone looking to add a special touch to their wedding. The booking process was super easy and everyone from the company I spoke with was super friendly. Awesome experience!

    Old Town Trolley Tours's reply:

    We're so pleased, Kim, that you were happy with your wedding trolley service. Our conductors are specially trained for special events and Milo is top notch! It was Old Town Trolley's privilege to pay a role in your special day and we wish you and Jason a lifetime of love and laughter together!
    -Jeanette
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    Martha M. Sent on 08/31/2021
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    Best wedding after party ever!

    We had a late morning wedding in Coronado and a reception on the bay until around 3pm. After a few hours back in hotels or at the beach everyone gathered again at our house. As the young and old settled in to a mellow backyard after party, our 20-, 30-, and 40-somethings climbed aboard an Old Town trolley right at our front gate. Our first stop was Sunset cliffs for tequila shooters and tacos as the sun went down. (All drinks consumed off the trolley. We had tacos delivered from Rubios on Pt. Loma.) The next stop was Aero Club and Dyno Bar, a couple of our son’s favorite college bars. The driver helped us pick up warm churros from a Mexican cafe a few blocks away for the ride home over the bridge. By keeping our stops to a minimum and avoiding downtown San Diego at the height of vacation season we found a perfect way to celebrate our wedding day to the fullest. Planning and scheduling with the staff at Old Town Trolley was so easy. They were very accommodating and assigned a great driver for us. Our guests appreciated being out in the open during the Covid restrictions and having “surprise” food brought to the trolley and eating on board made it feel like a real adventure. We wouldn’t change a thing and we thank Old Town Trolley so much for a very memorable wedding evening.

    Old Town Trolley Tours's reply:

    I'm so pleased that the wedding after party turned out just the way you had imagined it. It sounds like the perfect way to end the evening after a perfect day! It was my pleasure working with you, Martha, and your driver, Jardel, said he truly enjoyed himself as well. Thank you and all my very best wishes to the happy couple! - Jeanette
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    Isabel A. Sent on 08/25/2021
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    Memorable Transportation and Experience

    We booked "Bella", the wedding trolley, and LOVED having it a part of our special day. It was such a cool and unique experience, and we're so happy we hired them! We traveled in style, got some unforgettable photos, and will always have memories of this special experience. Jeanette and her team were very professional, prompt and easy to work with during the wedding planning process. Due to COVID, we had to reschedule our wedding, which was very stressful. However, Jeanette and her team were very accommodating and flexible, which we were so appreciative of! The day of the wedding went smoothly, and our driver was very nice. Thank you, Jeannette and the Old Town Trolley team!

    Old Town Trolley Tours's reply:

    Hi Isabel,
    It was Old Town Trolley's honor to play a part in your special day! You were such a pleasure to work with and hearing your enthusiasm about our service makes me smile. Thank you for your kind words.
    Here's wishing you and Stephen a beautiful life together!
  • Mireya
    Mireya Sent on 07/09/2021
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    Excellent service and memorable experience!

    Jeanette was very helpful with the booking and Howie our driver was excellent! The trolley was very dreamy and we loved having a piece of San Diego in our Temecula wedding! If you are considering Old Town Trolley Wedding Services for your wedding transportation I highly recommend it!
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    Ericka W. Sent on 06/17/2021
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    Trolley is a must for your wedding

    We are originally from New Orleans and thought the trolley would be a great way to merge our Louisiana with our California roots. Our guests LOVED it. Michael our driver, was phenomenal and made the day so much more special. Highly recommend this for your wedding day!!

    Old Town Trolley Tours's reply:

    Thanks for your kind review Ericka...and great photos! It makes us extremely pleased that our trolley service made your wedding day even more special!
    It's always a pleasure working with brides like you.
    All my warm wishes for a long and happy life together!
    -Jeanette Renning, Group Sales Manager
    Old Town Trolley Tours of San Diego
  • Emily
    Emily Sent on 07/06/2021
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    Fabulous experience!

    We transported about 60 guests on the trolleys and they were a truly wonderful and fabulous addition to our wedding day! Our guests had so much fun, both the youngsters and the old! Susie and Howie were fantastic conductors and made our day so easy and fun! We highly highly recommend you consider using the trolleys as your day-of transport service!
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    Ashley Sent on 11/05/2019
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    Best wedding transportation!

    The trolley tours team was so easy to work with, responsive and super helpful which is a huge plus during the stressful time of wedding planning. Their employees were kind, timely and went above and beyond to make sure our guests were on time and enjoyed their trip! I can't thank them enough for being such a wonderful vendor to work with!! They were flawless!
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    Ariane K. Sent on 05/31/2021
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    Amazing Wedding Transportation Service

    Old Town Trolley provided our wedding transportation from ceremony to reception, and then from reception back to our two hotel blocks. Jeanette was a pleasure to work with; she was so helpful and responsive. They were flexible with their hours and it was also fun to have a local Trolley provide transportation, as most of our wedding guests were from out of town! I highly recommend them for any of you shuttling service needs!
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    Kelsey Sent on 12/31/2021
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    Fun wedding transportation!

    Old Town Trolley Tours added a fun and unique element to our wedding celebration. We used them for transportation from our wedding reception to afterparty. We worked with Jeanette for booking who was awesome, and Daniel did a great job as our trolley driver day of. Everyone we spoke to at the office was nice and helpful. I highly recommend Old Town Trolley as a cool alternative for wedding transportation.

    Old Town Trolley Tours's reply:

    Hi Kelsey,
    Thank you for your nice review of Old Town Trolley's wedding transportation service. Brides like YOU are the icing on the cake for me. You were a pleasure to work with during the entire process and I loved how excited you were about using our trolley. Thank you again for choosing our company. I'm sending you all my best for your new married life!! - Jeanette
  • Molly
    Molly F. Sent on 01/07/2020
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    Fantastic service!

    We used Old Town Trolley Tours for both our rehearsal dinner and wedding day and could not ask for better service. Tim was our driver on both days and did absolutely everything to make our wedding special. We were running a bit behind schedule on our rehearsal dinner night and texted Tim to see if there was anyway for him to pick us up late. He texted back immediately saying it was not a problem at all. Jeanette was incredible with the front-end coordination as well!!! There was even a personalized sign on the outside of the trolley to welcome us!! We could not ask for a better experience and highly, highly recommend Old Town Trolley Tours!
  • Elliott
    Elliott R. Sent on 10/31/2019
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    Excellent Transportation option

    Flawless on-time transport of our guests from ceremony to reception. We received a lot of comments about how unique the experience was and how nice the open air vehicle was for a sunny October day.
  • Katie
    Katie Sent on 12/05/2019
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    The only way to travel for your wedding

    Old Town Trolley Tours was a dream to work with. They were quick to respond to all my questions, and accommodating when changes needed to be made. The driver was wonderful, and the beautiful wedding trolley looked fantastic in pictures. If you want a unique and special wedding transportation, Old Town Trolley is the way to go!

    Old Town Trolley Tours's reply:

    Thank you for such kind words, Katie! We are so happy we could be part of your amazing day. Would you be willing to share one or more of your photos with the trolley, so that we could post on our Facebook or Wedding Wire? If so, you can email them to ren.daasnes@historictours.com. Thank you again and Congratulations!!
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    Nina Sent on 06/26/2019
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    Trip to the chapel....

    Our daughter and her husband, along with the bridal party had a wonderful time on the trolley! The groom actually danced on the way to the chapel and a fun time was had by all! On the return trip, the parents of both bride and groom rode along. Since everyone was so happy, I took one of the best photos of our daughter and new husband on the trolley...one I've been posting frequently and receiving many wonderful comments! Thank you San Diego Trolley!
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