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Weddings

music wave events & rentals Reviews

music wave events & rentals

music wave events & rentals

San Juan, PR
4.2 out of 5 rating, 13 Reviews
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Reviews

4.2 out of 5 rating
4.2 out of 5 rating
13 Reviews
84% recommend it
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.1 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.1 out of 5 rating

Awards

13
  • L
    Lorraine Sent on 04/22/2019
    5 out of 5 rating
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    Loved My chairs and Cocktail Tables.

    I contracted music wave for the cocktail tables and chairs for my wedding. Everything was beautiful and delivery and pick up was easy to schedule. I loved my chairs!
  • A
    Alia Sent on 05/30/2017
    5 out of 5 rating
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    Music Wave has a vast variety of items and an extensive inventory. They have ladies that provide great service and assist you in putting together a beautiful event. I would recommend them to anyone.
  • M
    Marielena Sent on 04/18/2017
    5 out of 5 rating
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    We used chairs, tables, chargers, table clothes, and bride and groom dining set. The variety was amazing and also very beautiful. They were very professional and very responsible; they arrived on time for the prep and for the dismount of the wedding. The in between service was amazing.
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  • M
    Monica Sent on 01/03/2017
    5 out of 5 rating
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    They have an amazing selection of decorating products for any ocassion. We rentedTiffany chairs, and linens for our wedding and their staff is amazing, kind and patient. I actually changed my order twice (like a month or more before the wedding) and they were very nice about it. My wedding was on Black Friday so we were worried about delivery and pick-up seeing that they could not deliver on Thanksgiving Day but we had no issue with delivery and pick-up either.
  • E
    Eric Sent on 12/02/2015
    5 out of 5 rating
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    Got the chairs, tables and linens at a great price and absolutely zero drama. They helped us to choose the best option for our wedding. What more can you ask for? Thanks a lot Joe and staff!
  • V
    Valerie Sent on 06/04/2015
    5 out of 5 rating
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    They are incredible, very flexibles. Very good and nice sales team. The equipment is clean and looks like new!
  • S
    Sharon Sent on 12/02/2014
    5 out of 5 rating
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    Music Wave se ocupó de la decoración de mi boda y le renté manteles, sillas, pista, barra, mesas de novio, entre otras cosas.todo quedó espectacular y siempre escucharon mis ideas para complacerme. Gracias Joe y Denise
  • User1920244 Sent on 11/13/2014
    4.6 out of 5 rating
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    We rented the linen and chairs with Music Wave after our planner reached out to every vendor in the area. They had the best value for our money and made some special rates for the delivery and pick up, since our wedding was off the area. I definitely recommend Music Wave for your events!
  • H
    Holly Sent on 03/03/2013
    4.3 out of 5 rating
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      3.5 out of 5 rating
    A week before the wedding I decided I wanted to rent garden chairs. The plastic chairs the resort was going to provide looked cheap and I wanted my pictures to be immaculate. I found Music Wave Promotions by running a Google search. After a 2 minute conversation with Joe, I knew I wanted to hire him as my vendor. He promptly sent the invoice and I was pleased with the quote. He did not accept Paypal and that was a concern however he agreed to accept cash on delivery. The chairs were delivered timely and they were perfect! My only complaint is that Music Wave Promotions did not set up the chairs. I am not a wedding planner therefore I will not put all the blame on him. Perhaps I should have known to ask this question during the ‘negotiation stage’ however finding out 2 hours before the wedding that it will cost an additional $40 to set up 32 chairs was bothersome. Disaster was averted by rallying up a few of the groomsmen however if you plan to hire any chair vendor make sure you ask!!! Nonetheless, I have no regrets with this vendor. They are professional, the product was exactly what I wanted, and my pictures are perfect!
  • K
    Kristen A. Sent on 06/05/2013
    4.2 out of 5 rating
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    Got the chairs at a great price and absolutely zero drama. What more can you ask for? Thanks a lot Joe!
  • Franchelly
    Franchelly Sent on 02/04/2019
    3.6 out of 5 rating
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    Not the best experience but good furniture

    The table clothes were not made the right size and the wrong chairs were delivered. At times it was hard to get a hold of the service provider on my account.
  • Alfonso
    Alfonso D. Sent on 03/25/2022
    2 out of 5 rating
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    Worst ever

    This place is the most opportunistic business run by an opportunistic owner. After a rental of $1,600, we respectfully requested the rental merchandise to be picked up before 11am the following day since the banquet place has an event the next day: They found an opportunity to request an additional $50 to be picked up before 11am. They did not pickup on time, se we figured we were on our right to request our $50 back. The owner, Jose Torres, or something like that, very proudly amd disrespectfully stated that $50 was not a substantial charge and if we wanted it back, he would do so, but he would personally and immediately instruct the pickup crew to not show up until end of business day. I have to pick one of those two choices, and I better choose quickly.
    I now understand we should have read these reviews before contracting with them. It is evident this business is not respectable and honest. Obviously, he needs the money more than us.
  • Lynoshka
    Lynoshka Sent on 12/25/2018
    1 out of 5 rating
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    It is a scam! Run!

    This business is a total scam, their trick is to go to the event venue the day before the event, the don’t can’t the venue to confirm if they can receive the rentals ONE DAY PRIOR, which they venue does not have to, there is a reason why there is a contract with a specific date and give you the room hours earlier on the day of the event, and so they “attempt” delivery on a day that is not the event date, and charge you double delivery as in $110 surprise extra money for the “failed delivery attempt” before even the event date. Of course my venue was not avaivale to receive anything before the event because they had another wedding, they would have known that had they called the venue prior, instead they scam the customer into having to pay for delivery twice which is not the customers fault.

    And even worse all of the table cloths rented were horribly WRINKLED, I am so upset because it shows wrinkled in all the photos, not only is it a scam with the double delivery the product rented is not even good quality or verified to be in any kind of standards to be used in such important events that will be photographed and remembered forever.