Music Express, Inc. Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
23 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
23
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User photos
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Featured
Jessica L. Sent on 01/04/20235 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Seamless and Flawless Production...
To anyone who wants the perfect pairing of class...dedication... ambience, and seamlessly beautiful music selections, Mike from Music Express is your go-to.
Mike helped me with not only making and promising me and my husband a night to remember but also creating a once in a life time first dance voice over message to one another.
His tireless hours or preparation for our beautiful evening will never be forgotten.
Entrust in Mike , we did...with every fiber of our being...he is the real deal, he was not only a vendor but by the end or the process...our friend.
Jessica and Tyler Steiner
To anyone who wants the perfect pairing of class...dedication... ambience, and seamlessly beautiful music selections, Mike from Music Express is your go-to.
Mike helped me with not only making and promising me and my husband a night to remember but also creating a once in a life time first dance voice over message to one another.
His tireless hours or preparation for our beautiful evening will never be forgotten.
Entrust in Mike , we did...with every fiber of our being...he is the real deal, he was not only a vendor but by the end or the process...our friend.
Jessica and Tyler Steiner
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+7 photos
Music Express, Inc.'s reply:
Wow Jessica, I am so grateful for such an incredible review! I throughly enjoyed working with you and helping you and Tyler create the magical night you were hoping for! Brides like you are the reason I continue to still do what I have done for so many years and I appreciate you! -
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Sarah B. Sent on 08/17/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding DJ
We used Music Express for our wedding in July and could not have had a better experience. We worked with Mike in planning the wedding details and Joe for our actual event. They were both very profession and we could tell how important it was for them to provide a perfect night for us. They are so experienced in the planning and details of a wedding they provided assistance with aspects we hadn’t even considered. They were extremely helpful in the planning but also able to make last minute changes as things came up. We loved how they were able to provide recommendations from their experience but also allowed us to customize anything we wanted. Joe had everybody on the dance floor all night and everybody had a great time. Music Express was a fantastic company to work with and we recommend them to anybody.We used Music Express for our wedding in July and could not have had a better experience. We worked with Mike in planning the wedding details and Joe for our actual event. They were both very profession and we could tell how important it was for them to provide a perfect night for us. They are so experienced in the planning and details of a wedding they provided assistance with aspects we hadn’t even considered. They were extremely helpful in the planning but also able to make last minute changes as things came up. We loved how they were able to provide recommendations from their experience but also allowed us to customize anything we wanted. Joe had everybody on the dance floor all night and everybody had a great time. Music Express was a fantastic company to work with and we recommend them to anybody. -
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Amanda T. Sent on 12/26/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing DJ
After our DJ up and cancelled on us in a three-sentence email four months before our wedding, Music Express saved the day. Working with Mike, setting everything up, made our music planning a breeze. He helped us fill in gaps for songs we didn’t even think of, like our cake cutting song. Bob & his son Robert were our DJs, and they did a phenomenal job checking in with us throughout the evening to ensure the night was going exactly the way we wanted it to. Another example of how on top of everything Bob was, we had two small children in our wedding party who were napping just before our introductions. We told Bob that they would not be taking part in our introductions, however at the last second, they had woken up and wanted to join us. Bob noticed that they had rejoined us and without missing a beat, went back to the original plan! Music Express helped make our wedding the amazing night that it was. We are now thankful that our original DJ canceled on us.After our DJ up and cancelled on us in a three-sentence email four months before our wedding, Music Express saved the day. Working with Mike, setting everything up, made our music planning a breeze. He helped us fill in gaps for songs we didn’t even think of, like our cake cutting song. Bob & his son Robert were our DJs, and they did a phenomenal job checking in with us throughout the evening to ensure the night was going exactly the way we wanted it to. Another example of how on top of everything Bob was, we had two small children in our wedding party who were napping just before our introductions. We told Bob that they would not be taking part in our introductions, however at the last second, they had woken up and wanted to join us. Bob noticed that they had rejoined us and without missing a beat, went back to the original plan! Music Express helped make our wedding the amazing night that it was. We are now thankful that our original DJ canceled on us. -
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Jan B. Sent on 09/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great communication, great and result
We highly recommend Donna has the best ever in her field. Their communication and cheery attitude and know how helped us to all feel calm and confident in this hectic time.! The end result was we all felt more beautiful than 10 years younger! She's a definite High creative Talent and we would recommend her to anybody!We highly recommend Donna has the best ever in her field. Their communication and cheery attitude and know how helped us to all feel calm and confident in this hectic time.! The end result was we all felt more beautiful than 10 years younger! She's a definite High creative Talent and we would recommend her to anybody! -
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Donna S. Sent on 09/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Music Express DJ
Mike and Bob are amazing! Music Express is such a fabulous company your whole purpose is Customer Service. It’s to make the wedding a total success they are great and pursuing your happiness! From every song that you choose to the way it’s presented to a fabulous attitude dealing with the bride and groom and family.
They aim to please. It was one of the best experiences working with them on creating my playlist as well as the actual day. I am in the wedding industry myself and hear a lot of different DJs and no one does it better than Music Express!Mike and Bob are amazing! Music Express is such a fabulous company your whole purpose is Customer Service. It’s to make the wedding a total success they are great and pursuing your happiness! From every song that you choose to the way it’s presented to a fabulous attitude dealing with the bride and groom and family.
They aim to please. It was one of the best experiences working with them on creating my playlist as well as the actual day. I am in the wedding industry myself and hear a lot of different DJs and no one does it better than Music Express! -
Quality of service
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Ashlee Sent on 11/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
Mike is AWESOME! He made planning a breeze. He sat with us and helped choose all the music for the day and day of his playlist was phenomenal. So glad that we chose him and his team. We had a photo booth through them as well and it was a total hit. Mike, Bob and Team we can't thank you enough!Mike is AWESOME! He made planning a breeze. He sat with us and helped choose all the music for the day and day of his playlist was phenomenal. So glad that we chose him and his team. We had a photo booth through them as well and it was a total hit. Mike, Bob and Team we can't thank you enough!Music Express, Inc.'s reply:
Hi Ashlee,
Thanks so much for such a great review! Honestly, it meant so much to me that you chose Music Express for your DJ Entertainment and Photo Booth services, when clearly you see so many other wedding professionals in your line of work. It really was a great day and I wish all the very best to you and Nick! -
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Jonathan S. Sent on 06/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding DJ
Mike is the best! He helped us every step along the way and the wedding day turned out perfect!Mike is the best! He helped us every step along the way and the wedding day turned out perfect!Music Express, Inc.'s reply:
Hi Jon and Tanya,
It was a pleasure working with both of you. I appreciate your very kind words and so glad that you enjoyed all of our services.
I wish you a lifetime of love, laughter and happiness always!
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Kind regards,
Mike -
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David W. Sent on 10/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lord and Lady Of the Manor of Hartwith Wedding
Me and my wife Just got married at the Wayside Inn Sudbury. Our venue had lots of challenges in regards to space. If it wasn’t for Mike and Bob this would have made for a difficult process when planning our wedding. Music Express made this so easy for us. Save your self the time and look no further. The staff made our wedding a worry free success. The planning was made so easy for us due to Mikes excellent expertise and equipment. He has a solution for every venue no matter the size. Using this company was the best decision we made.Me and my wife Just got married at the Wayside Inn Sudbury. Our venue had lots of challenges in regards to space. If it wasn’t for Mike and Bob this would have made for a difficult process when planning our wedding. Music Express made this so easy for us. Save your self the time and look no further. The staff made our wedding a worry free success. The planning was made so easy for us due to Mikes excellent expertise and equipment. He has a solution for every venue no matter the size. Using this company was the best decision we made. -
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Lauren Sent on 09/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Music Express was one of the best decisions we made for our wedding in August. Mike was absolutely amazing to work with! He was extremely knowledgable in helping us choose music selections, easy to talk to, and had great customer service (very quick to respond to phone calls or emails). Mike and Bob did a wonderful job on our wedding day, and we can't thank you both enough for everything!Music Express was one of the best decisions we made for our wedding in August. Mike was absolutely amazing to work with! He was extremely knowledgable in helping us choose music selections, easy to talk to, and had great customer service (very quick to respond to phone calls or emails). Mike and Bob did a wonderful job on our wedding day, and we can't thank you both enough for everything! -
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Alyssa Sent on 08/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I highly recommend working with Music Express! We worked with Mike for our wedding and he was so helpful throughout the planning process. He was very thorough making sure he had all of our requests correct and ensuring he had the names of the bridal party down as he emceed the event. The day of was flawless, he and Bob did an excellent job keeping everyone on the dance floor all night. Mike even made sure that I had the time to eat my dinner which I was very grateful for. Everyone that attended gave the DJs rave reviews. We were so happy to have them with us to make our event even more special.I highly recommend working with Music Express! We worked with Mike for our wedding and he was so helpful throughout the planning process. He was very thorough making sure he had all of our requests correct and ensuring he had the names of the bridal party down as he emceed the event. The day of was flawless, he and Bob did an excellent job keeping everyone on the dance floor all night. Mike even made sure that I had the time to eat my dinner which I was very grateful for. Everyone that attended gave the DJs rave reviews. We were so happy to have them with us to make our event even more special. -
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Keri Sent on 05/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were great. They helped us with our wedding invitations as well as our music. They were able to make our own unique entrance. Everything that we asked they were able to give us. We would recommend them 100%.They were great. They helped us with our wedding invitations as well as our music. They were able to make our own unique entrance. Everything that we asked they were able to give us. We would recommend them 100%. -
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Pam V. Sent on 04/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mike (Music Express) is truly a professional he was the main man for our special day, we could not have pick a more wonderful professional DJ/MC. Mike and his staff coordinated our entire wedding day on point throughout the whole time from the beginning of the ceremony until the last dance. He truly made sure that our day went off without our guests asking questions wondering what would be happening next. We really had a blast which included an unexpected surprise from Mike, we loved it!
P.S.
For your next event we recommend that you contact Mike at Music Express, we guarantee that you will have a FUN filled stress free successful event!Mike (Music Express) is truly a professional he was the main man for our special day, we could not have pick a more wonderful professional DJ/MC. Mike and his staff coordinated our entire wedding day on point throughout the whole time from the beginning of the ceremony until the last dance. He truly made sure that our day went off without our guests asking questions wondering what would be happening next. We really had a blast which included an unexpected surprise from Mike, we loved it!
P.S.
For your next event we recommend that you contact Mike at Music Express, we guarantee that you will have a FUN filled stress free successful event! -
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Nicole Sent on 11/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mike and all the staff at Music express were amazing from the start of the planning process to the last dance. We didn't want one of the typical wedding dj's that were cheesy and in your face. Not only were they the dj they also set the tone and flow for the entire night. We were pretty lost with the process but Mike put us at ease and help with every small detail. I would recommend Mike and Music Express to any couple looking for professional company with years of experience.Mike and all the staff at Music express were amazing from the start of the planning process to the last dance. We didn't want one of the typical wedding dj's that were cheesy and in your face. Not only were they the dj they also set the tone and flow for the entire night. We were pretty lost with the process but Mike put us at ease and help with every small detail. I would recommend Mike and Music Express to any couple looking for professional company with years of experience. -
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Amanda Sent on 07/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
make an appointment and you will instantly experience the level of professionalism, understand the depth of knowledge about different types of music and witness the ability to guide you through the nuances of the event to be held-and, in general, Mike is a very nice guy to do business with!make an appointment and you will instantly experience the level of professionalism, understand the depth of knowledge about different types of music and witness the ability to guide you through the nuances of the event to be held-and, in general, Mike is a very nice guy to do business with! -
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User2425384 Sent on 11/13/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We interviewed 5 DJ's before we found Music Express. We knew we wanted them for the DJ of our wedding when he started identifying the small things that you don't realize is important such has pronunciation of names or making sure the right people or items are in the room. Well, Mike delivered he had the micro phone for the officiant, music for the outside ceremony and I had no worries in the world that day. I was so overwhelmed the day before that I forgot what the order of my bridal party was for rehearsal dinner. I spoke with Mike he emailed it to me and made things that much easier. Mikes library of music was more than we could have asked for, he has pretty much everything and if he doesn't; is willing to get it. The night was Fantastic, everyone keeps saying what a fun wedding. That's exactly what we wanted.We interviewed 5 DJ's before we found Music Express. We knew we wanted them for the DJ of our wedding when he started identifying the small things that you don't realize is important such has pronunciation of names or making sure the right people or items are in the room. Well, Mike delivered he had the micro phone for the officiant, music for the outside ceremony and I had no worries in the world that day. I was so overwhelmed the day before that I forgot what the order of my bridal party was for rehearsal dinner. I spoke with Mike he emailed it to me and made things that much easier. Mikes library of music was more than we could have asked for, he has pretty much everything and if he doesn't; is willing to get it. The night was Fantastic, everyone keeps saying what a fun wedding. That's exactly what we wanted. -
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Tyler Sent on 11/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mike and Kim are great to work with. Fast responses from emails and very professional in personMike and Kim are great to work with. Fast responses from emails and very professional in personMusic Express, Inc.'s reply:
Tyler and Vanessa,
Wow! We're already getting a nice review from you and we barely scraped the surface working together. Here's to a great time helping you plan for your most specular day!
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Carollen Sent on 01/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fives across the board!
I met Mike and his business partner at a bridal show at Quidnessett Country Club. The two were so easy to talk with, it felt like I had known them for years. Their professionalism was through the roof, I never once felt as though they were forcing themselves or their services upon me. I was instantly sold!
My first meeting with Mike about my wedding was such a success! He totally understood what I was looking for and what I wanted my day to be like. He was so organized, knowledgeable and helpful! Did I mention patient? Patient! I asked a lot of questions! He offered great advice and answered all of my questions with ease!
I chose to use two services of Music Express, DJ and Video, both were my best decision for my special day!
Prior to the wedding Mike worked hand and hand with me to chose every song played at every critical and important moment of the day, and boy am I glad he is patient! I was very indecisive and needed a lot of guidance. We even recorded a message to my Dad, which he incorporated into the middle our Father Daughter dance. There was not a dry eye in the room!
I was on the fence about having my wedding recorded, but I am SO glad I went with Mike's advice. He assured me that I wouldn't even notice the videographer there, and I didn't! Jamie was GREAT! I just received the "Sneak Peek" video two days ago and am so eager to see the rest!! I shared it on Facebook and all of my husband and I's family and friends are dying for more as well! Did I mention we've only been married a week and half and we already got to see a "Sneak Peek" of our wedding day?! How great is that?!
I wanted Mike as my MC and main DJ and he made that happen for me! Anything and everything I asked for he accommodated me with! His sense of urgency to my questions and needs was remarkable.
As you can see, I could go on forever about how great Mike and Music Express are! You will not be disappointed.
Thanks Mike!
Fives across the board!
I met Mike and his business partner at a bridal show at Quidnessett Country Club. The two were so easy to talk with, it felt like I had known them for years. Their professionalism was through the roof, I never once felt as though they were forcing themselves or their services upon me. I was instantly sold!
My first meeting with Mike about my wedding was such a success! He totally understood what I was looking for and what I wanted my day to be like. He was so organized, knowledgeable and helpful! Did I mention patient? Patient! I asked a lot of questions! He offered great advice and answered all of my questions with ease!
I chose to use two services of Music Express, DJ and Video, both were my best decision for my special day!
Prior to the wedding Mike worked hand and hand with me to chose every song played at every critical and important moment of the day, and boy am I glad he is patient! I was very indecisive and needed a lot of guidance. We even recorded a message to my Dad, which he incorporated into the middle our Father Daughter dance. There was not a dry eye in the room!
I was on the fence about having my wedding recorded, but I am SO glad I went with Mike's advice. He assured me that I wouldn't even notice the videographer there, and I didn't! Jamie was GREAT! I just received the "Sneak Peek" video two days ago and am so eager to see the rest!! I shared it on Facebook and all of my husband and I's family and friends are dying for more as well! Did I mention we've only been married a week and half and we already got to see a "Sneak Peek" of our wedding day?! How great is that?!
I wanted Mike as my MC and main DJ and he made that happen for me! Anything and everything I asked for he accommodated me with! His sense of urgency to my questions and needs was remarkable.
As you can see, I could go on forever about how great Mike and Music Express are! You will not be disappointed.
Thanks Mike!
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User1924920 Sent on 11/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mike at Music Express was so great to us! We wanted to stray from the typical in many ways, and he went right along with it. He really understood what we were going for. The wedding was seamless! He absolutely brought to life what we wanted for our music.
Mike was great to work with, and was very responsive through the whole process. I would definitely recommend Music Express!Mike at Music Express was so great to us! We wanted to stray from the typical in many ways, and he went right along with it. He really understood what we were going for. The wedding was seamless! He absolutely brought to life what we wanted for our music.
Mike was great to work with, and was very responsive through the whole process. I would definitely recommend Music Express!Music Express, Inc.'s reply:
Valerie & Ryan,
Thank you so much for your very kind words! We really enjoyed working with you both. You were truly so much fun to work with and we really loved your sense of humor!
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Gina Sent on 01/02/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The invitations that we had picked out from Music Express were perfect!!! We got the final product and they were beyond breathtaking!!! We were recommended by another friend who's son went there and we were so pleased with how they turned out! They were exactly what we were looking for!!! Great prices and amazing customer service!!!The invitations that we had picked out from Music Express were perfect!!! We got the final product and they were beyond breathtaking!!! We were recommended by another friend who's son went there and we were so pleased with how they turned out! They were exactly what we were looking for!!! Great prices and amazing customer service!!! -
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Deanne Sent on 09/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mike was wonderful to work with and gave us a great deal on our package because we didn't need some of the services they offer. It was such a huge releif at the wedding to have Mike in control; he really made sure everything moved smoothly and was quick to fix any bumps in the road. People loved the music so much that one guest even ask if she could get a cd of everything he played! We had a blast thanks to Mike and his son! Thank you!Mike was wonderful to work with and gave us a great deal on our package because we didn't need some of the services they offer. It was such a huge releif at the wedding to have Mike in control; he really made sure everything moved smoothly and was quick to fix any bumps in the road. People loved the music so much that one guest even ask if she could get a cd of everything he played! We had a blast thanks to Mike and his son! Thank you! -
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Amy Sent on 07/13/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These guys were great. They came highly recommended from my venue and didn't disappoint! I had some offbeat requests including an all Beatle's cocktail hour and adding some songs onto playlists that my friend's have released (I'm a musician) and they were excited to implement every detail! They were unbelievably organized and helped keep all the vendors on schedule-- I can't recommend enough!These guys were great. They came highly recommended from my venue and didn't disappoint! I had some offbeat requests including an all Beatle's cocktail hour and adding some songs onto playlists that my friend's have released (I'm a musician) and they were excited to implement every detail! They were unbelievably organized and helped keep all the vendors on schedule-- I can't recommend enough! -
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Timothy Sent on 10/05/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Music Express just did our wedding on Friday and completely surpassed our expectations. Mike went out of his way to make our day special. I honestly could not have asked for more. It was such a relief being able to go to one company to handle our DJ, Photography, Videography, & Invitations. Everything they did for us was top notch and I would definitely recommend them to any of our friends or relatives.Music Express just did our wedding on Friday and completely surpassed our expectations. Mike went out of his way to make our day special. I honestly could not have asked for more. It was such a relief being able to go to one company to handle our DJ, Photography, Videography, & Invitations. Everything they did for us was top notch and I would definitely recommend them to any of our friends or relatives.Music Express, Inc.'s reply:
Tim & Lindsey,
It's so nice to hear that you were so happy with our services. We really enjoyed working with you too! Enjoy the video...it's on it's way...
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User1832455 Sent on 09/27/20142.3 out of 5 rating
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Quality of service 0.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
The DJ was a bit disappointing.
The Mother and Father of the Bride (who paid for the wedding) wanted to make a toast/speech, and he refused them. I'm pretty sad that my parents didn't get to say anything on such an important day in my life. Also one of the Groom's friends wanted to give a speech, and he was also turned down. Overall, he seemed tired/depressed, which are not the best qualities in a DJ. And he played the wrong song for the mother/son dance. Also, he played 2-3 songs that were on our "do not play"
list. And even though we asked him to tell people about the photo booth, he never did.
On a positive note, he showed up on time, dressed professionally, and acted professionally. Also, it was nice that prior to the bridal party giving their speeches, he found each person to let them know an estimate of when they would be speaking.
We spoke to another DJ from the same company a few days before the wedding who helped with the planning process, and he seemed fun, upbeat and outgoing, so I don't think the company is bad, but maybe we just had a bad DJ.The DJ was a bit disappointing.
The Mother and Father of the Bride (who paid for the wedding) wanted to make a toast/speech, and he refused them. I'm pretty sad that my parents didn't get to say anything on such an important day in my life. Also one of the Groom's friends wanted to give a speech, and he was also turned down. Overall, he seemed tired/depressed, which are not the best qualities in a DJ. And he played the wrong song for the mother/son dance. Also, he played 2-3 songs that were on our "do not play"
list. And even though we asked him to tell people about the photo booth, he never did.
On a positive note, he showed up on time, dressed professionally, and acted professionally. Also, it was nice that prior to the bridal party giving their speeches, he found each person to let them know an estimate of when they would be speaking.
We spoke to another DJ from the same company a few days before the wedding who helped with the planning process, and he seemed fun, upbeat and outgoing, so I don't think the company is bad, but maybe we just had a bad DJ.Music Express, Inc.'s reply:
Dear Private User,
We are sorry that your experience may not have met or exceeded your expectations. We have taken the past two days to review all of the events that we performed that weekend. We have met with the DJ's, reviewed each of the playlists from that day and gone through the information we gathered from each bride and groom that we worked with. All of the information we have on file for each wedding seems to be in order. We would appreciate it if you could give our office a call to discuss your concerns. 401-943-1870 -
Quality of service
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Are you interested?