Maui Tours and Transport llc Reviews

Reviews

• Kelly G. Sent on 10/31/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Highly recommend Maui Tours and Transportation!

  Months prior to our wedding we contacted several transportation companies for quotes to pick up and drop off our wedding guests from their hotels to our ceremony and then our reception afterwards. The quotes were all pretty high and we decided not to hire anyone.
  
  At the last minute when we found out Maui was opening up and we were able to have our wedding on October 20, 2020 I got a referral from my wedding coordinator to look into Maui Tours and Transportation. My husband contacted Mark and we decided to hire him and are so glad and grateful we did! The shuttle was very clean and felt luxurious and was perfect for our party of 13. We were safe and wore our masks and he follows all the safety protocols. He was on time picking up guests and was prompt with everything. He didn't complain when our bridal party was late getting to the shuttle and he was an all around a wonderful guy to work with. We highly recommend his services and he was very fairly priced and well worth the money not to have to worry about our guests getting lost or driving after our reception. We had a wonderful experience with Maui Tours and Transportation.

  Months prior to our wedding we contacted several transportation companies for quotes to pick up and drop off our wedding guests from their hotels to our ceremony and then our reception afterwards. The quotes were all pretty high and we decided not to hire anyone.
  
  At the last minute when we found out Maui was opening up and we were able to have our wedding on October 20, 2020 I got a referral from my wedding coordinator to look into Maui Tours and Transportation. My husband contacted Mark and we decided to hire him and are so glad and grateful we did! The shuttle was very clean and felt luxurious and was perfect for our party of 13. We were safe and wore our masks and he follows all the safety protocols. He was on time picking up guests and was prompt with everything. He didn't complain when our bridal party was late getting to the shuttle and he was an all around a wonderful guy to work with. We highly recommend his services and he was very fairly priced and well worth the money not to have to worry about our guests getting lost or driving after our reception. We had a wonderful experience with Maui Tours and Transportation.

  Maui Tours and Transport llc's reply:

  Aloha Kelly a belated Mahalo to you! Very bets to you both for the future. A hui hoi Jacqueline and Mark.
  
• Jessica S. Sent on 03/17/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Safe & Sound!

  We had the most amazing experience with Mark at Maui Tours and Transport! He was responsive in all of our wedding planner's inquiries and showed up promptly for all of our pickups. Mark even helped us load and unload our dresses at the hotel and venue. The shuttle itself was clean, comfortable, and felt very luxurious. Guests felt safe riding shuttle as we all were required to wear a mask. Prices are very reasonable given the exceptional service provided.
  Thank you Maui Tours and Transport for taking care of us on our special day!

  We had the most amazing experience with Mark at Maui Tours and Transport! He was responsive in all of our wedding planner's inquiries and showed up promptly for all of our pickups. Mark even helped us load and unload our dresses at the hotel and venue. The shuttle itself was clean, comfortable, and felt very luxurious. Guests felt safe riding shuttle as we all were required to wear a mask. Prices are very reasonable given the exceptional service provided.
  Thank you Maui Tours and Transport for taking care of us on our special day!

  Maui Tours and Transport llc's reply:

  Aloha Jessica and Neil, Thank you for the review. A very nice group. Lovely to meet you all. Stay safe and the very best for the future. Mahalo Jacqueline and Mark
• 
  User2241432 Sent on 07/25/2015
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We hired Maui Tours and Transport for getting our entire group wedding guests (24ppl) from Kaanapali down to Wailea where our wedding ceremony was. It was very nerve raking for me becasue at the time I couldn't find a review on the company but I desired to go with it becasue the price was right and fit our budget. From the time I booked to the wedding day I stressed if it was actually going to show up, becasue I thought the price was just "too good to be true" compared to other tour companies I got quotes from.. But I had nothing to stress about.. the Bus showed up and was on time, was clean and waiting for us right outside the hotel!! and Jacquelin was very attentive and made sure everything was taken care, took care of guests, did head counts etc.. We had 3 pick ups and drop offs during the night (hotel-ceremony, ceremony-reception, reception-hotel) each time the bus was on time and It took the stress out of having our guests drive 1hour to our ceremony and allowing them to drink and not drive. On the way home we were rewarded with a private SUV to take just us newly weds back to our hotel by the owner Mark. He was so friendly and it was really nice of him to drive us home while the rest of our group went back in the bus. Thank you Jacquelin & Mark!

  We hired Maui Tours and Transport for getting our entire group wedding guests (24ppl) from Kaanapali down to Wailea where our wedding ceremony was. It was very nerve raking for me becasue at the time I couldn't find a review on the company but I desired to go with it becasue the price was right and fit our budget. From the time I booked to the wedding day I stressed if it was actually going to show up, becasue I thought the price was just "too good to be true" compared to other tour companies I got quotes from.. But I had nothing to stress about.. the Bus showed up and was on time, was clean and waiting for us right outside the hotel!! and Jacquelin was very attentive and made sure everything was taken care, took care of guests, did head counts etc.. We had 3 pick ups and drop offs during the night (hotel-ceremony, ceremony-reception, reception-hotel) each time the bus was on time and It took the stress out of having our guests drive 1hour to our ceremony and allowing them to drink and not drive. On the way home we were rewarded with a private SUV to take just us newly weds back to our hotel by the owner Mark. He was so friendly and it was really nice of him to drive us home while the rest of our group went back in the bus. Thank you Jacquelin & Mark!

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