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Quality of service
3.5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
3.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
The communication with the office at Luxury Limousines was by far the best part of the experience. I contacted many car services and they were the business that responded the quickest and in the most professional warm manner. Their pricing is definitely among the most reasonable and the fact that everything is included takes the pressure off of dealing with driver gratuity, etc. We rented three cars that day and had varying experiences with the drivers.
The driver Glen who traveled our wedding party earlier in the day was probably the least competent. He took roundabout ways of getting to locations, chose terrible routes (driving on bourbon street), and went the wrong way a few times, blaming the fact he was behind schedule on my planning. He was perfectly nice but all of my party arrived late and irritated.
Shuttle bus - We didn’t have any direct interaction with the driver, but from what we hear everything ran on schedule.
After-party driver - Frank was incredibly polite and the perfect driver. He knew when to chat and when to let us enjoy the moment (a rare skill these days). He was competent behind the wheel, accommodating when our plans ran a few minutes long, and a perfect gentleman.
Overall, I would recommend the company. You may get a wild card driver, but dealing with their office was stress free and great.