4.8 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Intially I chose Linens by Lisa because they had the best prices on chair covers in my area. I ended up getting some great customer service and honest help with my selections. They were great in dealing with payments, pick up and drop off. I really enjoyed them and they were my one stress free vendor. They were a breeze to work with!!!!

3.6 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(3.0/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.0/5.0)

I would recommend them again. But they are definitely not good at returning calls. Two weeks before my wedding right before Christmas I had to call 3 times before I got a call back. And I was just confirming the final guest count that had gone down from our original discussion back in April.

One problem, I paid them in full back in April the day I met with them after choosing what I wanted to rent out: linens, overlays, chair sashes etc. Well, they obviously owe me a little bit of money back. They said they don't issue credit back. However, if I had under paid they would be tracking me down to pay it off before confirming my wedding day order. I have yet to hear back from the manager who at the time was on vacation and I have been married for 19 days already.

Also, if I hadn't tracked them down they didn't have scheduled to call and confirm my order with me before the wedding because I had paid in full. Shouldn't I get a prize for paying early?

Well, aside from that they did do a great job the day of the wedding, everything was beautiful, they were punctual and professional. As far as pricing, I went to an open house at Sweetwater cc where I won a door prize for a gift certificate with them. By actually signing with them for linens I got an additional 10 % off so it was really good. If I hadn't received the gift certificate, I wouldn't have gone with them though.