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Krogull's Catering Reviews

Krogull's Catering

Krogull's Catering

Freeport, IL
3.2 out of 5 rating, 5 Reviews
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Reviews

3.2 out of 5 rating
3.2 out of 5 rating
5 Reviews
64% recommend it
  • Quality of service
    3.3 out of 5 rating
  • Average response time
    3.2 out of 5 rating
  • Professionalism
    3.1 out of 5 rating
  • Value
    3.1 out of 5 rating
  • Flexibility
    3.2 out of 5 rating
  • K
    Katie Sent on 09/30/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    Jeff and Ann did a marvelous job. The food was the best I have ever had at a wedding. The beef was tender and very flavorful as was the baked ham. He was willing to prepare what ever menu we had wanted. We were able to get into the venue the day before and set up, which eliminated stress the day of the wedding. The tables were set and the room was beautiful. They have added some special touches to the venue to make it more in the style people are looking for today. They served the buffet line quickly and the food was hot. There staff worked efficiently to clear tables and clean up as guests finished their meal.
  • S
    Sarah Sent on 08/28/2018
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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    We couldn't have asked for a better caterer! My day was absolutely perfect and the food was wonderful. He has catered four of my friends weddings and the food was great at every one of theirs! He's so easy to work with. He even made a special dish for my husband.
  • L
    Kellie Sent on 01/04/2009
    3.8 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    Great food,reasonable price
  • illustration stars

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  • M
    Mary Sent on 08/10/2010
    1.2 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
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      1.0 out of 5 rating
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      0.0 out of 5 rating
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      2.0 out of 5 rating
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      2.0 out of 5 rating
    We were told we had to have Krogulls to have our reception at the Masonic. Jeff Krogull was very unprofessional. He never gave us a written formal contract even after we asked him several times, and never wrote down any requests that we asked of him. We gave him our email address to send us these items, but never received an email. During our reception, he asked me and my husband (the bride and groom) when he was going to get his final payment, and did my dad have his checkbook with him. He swore at my dad on several occasions asking when we were going to have all our decorations out of the hall. He also asked me if my dad was 'good for the money', which was very rude and unprofessional.
    If you are having your reception at the Masonic, ask if you have to use Krogull's for the food, or only for the bar.
    Side note: He also told the guests not to eat the fondant off our cake (not made by him), that it was not edible, and even peeled it off for some of our guests.
  • D
    Danielle Sent on 07/08/2008
    0.9 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Average response time
      1.5 out of 5 rating
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      1.0 out of 5 rating
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    Had Krogull booked to cater our wedding months in advance. Two weeks before wedding he increased the price per plate by 40%. Luckily we found a different caterer that met Krogull's original price - much to Jeff's surprise and we dropped him. The reception was at the Masonic so he still had to bartend (he holds their liquor license). He treated our guests poorly, refused service to some and got in a shouting match with a family member at the end of the night. He really ruined it for us.