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Quality of service
4 out of 5 rating
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Average response time
4 out of 5 rating
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Professionalism
2.5 out of 5 rating
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Value
2 out of 5 rating
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Flexibility
4 out of 5 rating
My husband designed the ring and brought it to King. He seemed to like working with him. However, we took the ring to another jeweler to get it appraised and he pointed out that one of my alexandrites had a chip in it. Also, he noted that he had never seen that color of alexandrite before. Also, there was some yellow gold solder used on my ring and my ring is white gold. My friend got his ring there for his wife and her's was fine. It wasn't a custom ring, though.