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Quality of service
4 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
3.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
They generally did a great job--the carriage really made the wedding--and were very accomodating. They even showed up early to help me practice getting in and out of the carriage. I would have given them all 5s except for the assistant coachman, who showed up in a strange flannel shirt that really didn't line up with the rest of the (formal) wedding and make for some strange pictures. The main driver was great, the horse looked fabulous, and I'm really glad I hired them!