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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
We used this bus company for a charter service for our wedding. We wanted to have a bus that would bring guests to and from the hotels. This would accommodate out of town guests and prevent people from drinking and driving. We chose Jefferson because it was the company that our friends used for their wedding.
My husband was the one who dealt with setting the entire thing up. From my conversations with him they were by far the most professional service. Many of the other services just didn't respond. Jefferson was also willing to work with us on the price, but they were the cheapest and offered the best buses.
The bus itself was great. Everyone we talked to after the wedding commented on how nice the bus was; not only that we offered it, but the quality of the bus. The seats were comfy, it had wifi (not that we needed it on our short trip), and it was big enough to accommodate everyone.
Really what this company owes this great review to is Troy B, our bus driver. We ran one shuttle going to the wedding, and then three shuttles going back to the hotels. So basically the bus would just make a loop throughout the night. My mom took the 2nd to last shuttle and was probably the only person going to her hotel. Well when I got off the bus Troy pulled me aside. He told me that he had spent the entire ride back with my mom talking to her. He said that she made his night and how much fun he had driving with her. He then gave me a hug and said he was so happy for us and he wished us a great future. Words cannot express how much that meant to me. Being a gay couple it was always kind of a fear in the back of our minds as to how people would treat us. Odds were high that they wouldn't say no to us, but that doesn't mean they have to be nice to us. Troy's small act of appreciation and kindness meant so much to us. He was a total stranger who was overwhelmed with joy and happiness for us. He went above and beyond in my book.
We used this bus company for a charter service for our wedding. We wanted to have a bus that would bring guests to and from the hotels. This would accommodate out of town guests and prevent people from drinking and driving. We chose Jefferson because it was the company that our friends used for their wedding.
My husband was the one who dealt with setting the entire thing up. From my conversations with him they were by far the most professional service. Many of the other services just didn't respond. Jefferson was also willing to work with us on the price, but they were the cheapest and offered the best buses.
The bus itself was great. Everyone we talked to after the wedding commented on how nice the bus was; not only that we offered it, but the quality of the bus. The seats were comfy, it had wifi (not that we needed it on our short trip), and it was big enough to accommodate everyone.
Really what this company owes this great review to is Troy B, our bus driver. We ran one shuttle going to the wedding, and then three shuttles going back to the hotels. So basically the bus would just make a loop throughout the night. My mom took the 2nd to last shuttle and was probably the only person going to her hotel. Well when I got off the bus Troy pulled me aside. He told me that he had spent the entire ride back with my mom talking to her. He said that she made his night and how much fun he had driving with her. He then gave me a hug and said he was so happy for us and he wished us a great future. Words cannot express how much that meant to me. Being a gay couple it was always kind of a fear in the back of our minds as to how people would treat us. Odds were high that they wouldn't say no to us, but that doesn't mean they have to be nice to us. Troy's small act of appreciation and kindness meant so much to us. He was a total stranger who was overwhelmed with joy and happiness for us. He went above and beyond in my book.
