J. Thomas Jewelers Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
63 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Sakeenah Sent on 08/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
J. Thomas Jewelers was the third and final store my fiancé and I went to when we were looking for my ring. We were treated like we were the only customers in the store and we were able to pick out a ring with the help of the staff there. I didn't feel rushed to make a decision and all of my questions were answered by true professionals. I will definitely be back to get our wedding bands. If you want a more comfortable and personal experience shopping for a ring this is definitely the jeweler for you.J. Thomas Jewelers was the third and final store my fiancé and I went to when we were looking for my ring. We were treated like we were the only customers in the store and we were able to pick out a ring with the help of the staff there. I didn't feel rushed to make a decision and all of my questions were answered by true professionals. I will definitely be back to get our wedding bands. If you want a more comfortable and personal experience shopping for a ring this is definitely the jeweler for you. -
Quality of service
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Anthony Sent on 05/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Was very attentive to our needs, it only took a few minutes and J Thomas knew exactly what we were looking for and provided suggestions to our fit!Was very attentive to our needs, it only took a few minutes and J Thomas knew exactly what we were looking for and provided suggestions to our fit! -
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Kayla Sent on 09/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
J. Thomas Jewelers was exceptionally kind and helpful when finding my engagement ring. I highly recommend them!J. Thomas Jewelers was exceptionally kind and helpful when finding my engagement ring. I highly recommend them! -
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Amanda Sent on 04/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I could not have been more pleased with my experience with Tom and the jewelers at J Thomas. He patiently collaborated with my fiancée and I ensuring that our custom designed engagement ring was exactly as we wanted. I have never seen a more beautiful ring and it's exactly what we wanted. We have visited many jewelry stores and their service is second to none. All of the staff is friendly, knowledgeable and provides you with the best experience. We can't thank you enough and will be a customer for life. Thanks so much Tom!
-Aren & Amanda-I could not have been more pleased with my experience with Tom and the jewelers at J Thomas. He patiently collaborated with my fiancée and I ensuring that our custom designed engagement ring was exactly as we wanted. I have never seen a more beautiful ring and it's exactly what we wanted. We have visited many jewelry stores and their service is second to none. All of the staff is friendly, knowledgeable and provides you with the best experience. We can't thank you enough and will be a customer for life. Thanks so much Tom!
-Aren & Amanda- -
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Katie Sent on 01/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Very friendly employees. Always a nice experienceVery friendly employees. Always a nice experience -
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Kristi Sent on 04/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The quality of my ring is awesome, it is beautiful! I can't believe how much it sparkles and shines! My fiance even says he "ordered" extra sparkles. I think he just picked a really quality diamond. They were wonderful to meet in person after the proposal and I made a wish list for future gifts. They even sized my ring in one day, I was able to pick it up before close that evening! Love them!The quality of my ring is awesome, it is beautiful! I can't believe how much it sparkles and shines! My fiance even says he "ordered" extra sparkles. I think he just picked a really quality diamond. They were wonderful to meet in person after the proposal and I made a wish list for future gifts. They even sized my ring in one day, I was able to pick it up before close that evening! Love them! -
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Robert Sent on 02/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Noreen, Tom, Chris and everyone else at J. Thomas Jewelers had a part in the purchase of our wedding rings. They were all extremely helpful, knowledgeable and friendly. They made us feel like one of their family! After spending many hours/days of searching, we found the perfect rings here. It was an awesome experience from start to finish, they really do know how to Make Love Rock!Noreen, Tom, Chris and everyone else at J. Thomas Jewelers had a part in the purchase of our wedding rings. They were all extremely helpful, knowledgeable and friendly. They made us feel like one of their family! After spending many hours/days of searching, we found the perfect rings here. It was an awesome experience from start to finish, they really do know how to Make Love Rock! -
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Graham Sent on 10/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Go in with an open mind. Trust the ENTIRE staff at J.Thomas. THIS IS WHAT THEY DO. Their goal is to make you happy and take her breath away. From the start of the process to the end they will help you any way they can. With some help dreams and ideas become beautiful reality. The 100% custom ring they made for me is absolutely perfect and exceeded all of my expectations.Go in with an open mind. Trust the ENTIRE staff at J.Thomas. THIS IS WHAT THEY DO. Their goal is to make you happy and take her breath away. From the start of the process to the end they will help you any way they can. With some help dreams and ideas become beautiful reality. The 100% custom ring they made for me is absolutely perfect and exceeded all of my expectations. -
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Nick Sent on 08/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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They were all great especially Noreen!They were all great especially Noreen! -
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Scott Sent on 06/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I purchased an engagement ring for my fiance here and had an amazing customer experience! I was recommended to come here by my sister and Im glad I did. I literally had no idea what to look for when choosing an engagement ring when I first walked in but now I feel like an expert. Noreen was wonderful to work with and helped educate me on what to look for every step of the way. I looked at many settings and diamonds until I was certain I found the perfect ring. The prices were great and I received everything on time. My fiance was blown away when I proposed to her and she is obsessed over her ring. I would 100% recommend J Thomas to anyone shopping for jewelry because they help you find the right piece that you'll be completely happy with and at a great price. Thank you Noreen and J Thomas Jewelers! We will definitely be back!I purchased an engagement ring for my fiance here and had an amazing customer experience! I was recommended to come here by my sister and Im glad I did. I literally had no idea what to look for when choosing an engagement ring when I first walked in but now I feel like an expert. Noreen was wonderful to work with and helped educate me on what to look for every step of the way. I looked at many settings and diamonds until I was certain I found the perfect ring. The prices were great and I received everything on time. My fiance was blown away when I proposed to her and she is obsessed over her ring. I would 100% recommend J Thomas to anyone shopping for jewelry because they help you find the right piece that you'll be completely happy with and at a great price. Thank you Noreen and J Thomas Jewelers! We will definitely be back! -
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Josh Sent on 01/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
J. Thomas was so nice, professional, and patient. I was very uneducated about jewelry and they took tremendous care of me, and they helped me pick out and finance a beautiful ring for my fiance!J. Thomas was so nice, professional, and patient. I was very uneducated about jewelry and they took tremendous care of me, and they helped me pick out and finance a beautiful ring for my fiance! -
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Bridget Sent on 05/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonder experience, Tom was incredibly helpfulWonder experience, Tom was incredibly helpful -
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Lauren Sent on 12/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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They provide wonderful service and exceptional quality! My ring is beautiful!They provide wonderful service and exceptional quality! My ring is beautiful! -
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Emily Sent on 03/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
J. Thomas Jeweler's gave my fiance and I the best experience! The ring my Fiance gave me was in silver, after he proposed we decided we wanted the ring in gold and J. Thomas Jeweler's was MORE than accommodating with us to have this done. I would be without my ring for about 3 weeks to have this change made and they provided me with a replacement ring with my diamond in it while the manufacturer made the change.
We recently went back to J. Thomas to pick out our wedding bands, and not knowing what I wanted going into the store, they let me try on as many bands as I felt necessary. They have a lot of different styles and options to choose from. For my fiance's wedding band he found one he liked, but just wanted it to be a little heavier.. NO PROBLEM! They were able to order him one that suited his style more.
Overall great experience and wonderful people who work there! So glad my Fiance choose them for my ring and not one of the typical chain jewelry stores.J. Thomas Jeweler's gave my fiance and I the best experience! The ring my Fiance gave me was in silver, after he proposed we decided we wanted the ring in gold and J. Thomas Jeweler's was MORE than accommodating with us to have this done. I would be without my ring for about 3 weeks to have this change made and they provided me with a replacement ring with my diamond in it while the manufacturer made the change.
We recently went back to J. Thomas to pick out our wedding bands, and not knowing what I wanted going into the store, they let me try on as many bands as I felt necessary. They have a lot of different styles and options to choose from. For my fiance's wedding band he found one he liked, but just wanted it to be a little heavier.. NO PROBLEM! They were able to order him one that suited his style more.
Overall great experience and wonderful people who work there! So glad my Fiance choose them for my ring and not one of the typical chain jewelry stores. -
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Alison Sent on 03/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a custom ring made and J. Thomas made the whole process so easy! Very high quality!We had a custom ring made and J. Thomas made the whole process so easy! Very high quality! -
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Rachel Sent on 08/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
J. Thomas Jewelers helped my fiancé pick out and custom make my beautiful engagement ring! When we returned to pick out our wedding bands they made us feel special and let us pick out the perfect bands! The whole staff was so nice and helpful! We will definitely be retuning for future jewelry!J. Thomas Jewelers helped my fiancé pick out and custom make my beautiful engagement ring! When we returned to pick out our wedding bands they made us feel special and let us pick out the perfect bands! The whole staff was so nice and helpful! We will definitely be retuning for future jewelry! -
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User2389840 Sent on 10/26/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All of the staff was wonderful, especially Stephanie. She helped me figure out which ring was best for my future wife.
Her help was invaluable!! Ask for her!All of the staff was wonderful, especially Stephanie. She helped me figure out which ring was best for my future wife.
Her help was invaluable!! Ask for her! -
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Kelly Sent on 08/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Service! My husband bought my engagement ring at J Thomas over a year ago and I've gone back several times since. They're always friendly and helpful.Great Service! My husband bought my engagement ring at J Thomas over a year ago and I've gone back several times since. They're always friendly and helpful. -
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Emma Sent on 11/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
J. Thomas Jewelers has been a wonderful place to choose my engagement ring and soon wedding bands. I have purchased jewelry from them before and have always loved the service and the relationship you build with the staff. After looking at other places for rings, the service at the other places could barely match up to the service we received here. We were welcomed with open arms and patiently worked with while I tried MANY rings on. Stephanie was even willing to model each ring so I could be sure that it wasn't too big :) I would recommend all my friends to go to J. Thomas Jewelers for all their jewelry needs.J. Thomas Jewelers has been a wonderful place to choose my engagement ring and soon wedding bands. I have purchased jewelry from them before and have always loved the service and the relationship you build with the staff. After looking at other places for rings, the service at the other places could barely match up to the service we received here. We were welcomed with open arms and patiently worked with while I tried MANY rings on. Stephanie was even willing to model each ring so I could be sure that it wasn't too big :) I would recommend all my friends to go to J. Thomas Jewelers for all their jewelry needs. -
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Jeff Sent on 11/18/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent selection, quality & customer service! Noreen was very attentive and helped me select an amazing setting & gorgeous diamond for my fiancé and Tom did an awesome job putting it all together, creating a beautiful ring that has gotten a lot of compliments. My fiancé and I couldn't be happier! Thanks so much :)Excellent selection, quality & customer service! Noreen was very attentive and helped me select an amazing setting & gorgeous diamond for my fiancé and Tom did an awesome job putting it all together, creating a beautiful ring that has gotten a lot of compliments. My fiancé and I couldn't be happier! Thanks so much :) -
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Anissa Sent on 02/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My fiancé and I have never felt more appreciated at any kind of retail store as we did with Noreen at J Thomas Jewlers. They even send thank you notes to add a personal touch!!!My fiancé and I have never felt more appreciated at any kind of retail store as we did with Noreen at J Thomas Jewlers. They even send thank you notes to add a personal touch!!! -
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User1603298 Sent on 04/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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I have made numerous purchases at J. Thomas Jewelers and have always been treated like a King. Everyone who works there is a joy to work with and the quality of jeweler is outstanding!I have made numerous purchases at J. Thomas Jewelers and have always been treated like a King. Everyone who works there is a joy to work with and the quality of jeweler is outstanding! -
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User1294130 Sent on 08/20/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiance and I received excellent service both during ring shopping as well as for ring care. The quality of the jewelry is phenomenal.My fiance and I received excellent service both during ring shopping as well as for ring care. The quality of the jewelry is phenomenal. -
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Ralph Sent on 08/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We experienced personal attention and service from the entire staff. They helped us become a member of their family. Noreen did an exceptional job in guiding us through the choices for the engagement ring. It's unique style is very complimentary and exemplifies the craftsmanship of Tom's hand.
We are pleased to share our referral to J Thomas Jewelers to those who have seen and admired the gorgeous ring. We look forward to coming in to "sign the Rock" and have our picture taken to be put with those of other happy and satisfied customers.We experienced personal attention and service from the entire staff. They helped us become a member of their family. Noreen did an exceptional job in guiding us through the choices for the engagement ring. It's unique style is very complimentary and exemplifies the craftsmanship of Tom's hand.
We are pleased to share our referral to J Thomas Jewelers to those who have seen and admired the gorgeous ring. We look forward to coming in to "sign the Rock" and have our picture taken to be put with those of other happy and satisfied customers. -
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Nicole Sent on 05/01/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone that works at J. Thomas Jewelers is very friendly and made us feel very comfortable while we were picking out our center stone for my engagement ring. They were patient and we never felt pressured. We will be returning to this store for future purchases!Everyone that works at J. Thomas Jewelers is very friendly and made us feel very comfortable while we were picking out our center stone for my engagement ring. They were patient and we never felt pressured. We will be returning to this store for future purchases! -
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