Iris Hotel - Cape Cod Reviews

Reviews

• Amanda Sent on 11/09/2010
  4.4 out of 5 rating

  4.4
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  Overall the Holiday Inn was perfect for what we needed and the cost fit well in our budget.
• Layni Sent on 07/07/2012
  1.2 out of 5 rating

  1.2
  • Quality of service
    1.5 out of 5 rating
    1.5
  • Average response time
    1.5 out of 5 rating
    1.5
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    1.5 out of 5 rating
    1.5

  I made arrangements for my guests to enjoy the bar and lounge area at the Holiday Inn prior to my reception at the Coonamessett Inn and an after party once the reception was over. They "forgot" about the party and closed the bar ruining the evening. The rooms smelled like mold, and one of my guests' rooms was unmade when then entered. The front desk staff was helpful, but the managemnet especially Cynthina was extremely unaccomodating and unprofessional. I would NEVER reccomend this hotel to anyone. They ruined my wedding day and are dragging their feet in making the situation right. This hotel needs to get their act together. Do not plan any events here!

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