Haak Vineyards & Winery Featured Vendor 4.0 out of 5.0 4.0/5.0
6310 Avenue T, Santa Fe, TX 77510
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409-440-4392
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Overall Rating
Quality of Service:
   3.6 out of 5.0 (3.6/5.0)
Responsiveness:
   3.8 out of 5.0 (3.8/5.0)
Professionalism:
   4.1 out of 5.0 (4.1/5.0)
Value For Cost:
   4.5 out of 5.0 (4.5/5.0)
Flexibility:
   4.0 out of 5.0 (4.0/5.0)

Endorsements
"Each time we perform at the HaaK Winery we feel as if we are deep in The Texas Hill Country. This facility is perfect for just about any kind over event you could plan. Their staff is very attentive and professional which exhibits sincerity toward their clientele. The outdoor pavilion is the perfect place to have a truly unique event within a reasonable driving distance. This venue is defiantly at the top of our favorite places to perform. Jason Lillico (Music for the Masses Event Production "

 
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Laura
Wedding: 11/01/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Haak Winery was great!! I had to completley re-set my wedding due to Hurricane Ike and when I called Kathy and David at Haak, they were ready to answer any questions I had. Kathy helped me with the settings and David went over the menus. The food was unbelieveable. I am still getting rave reviews on the menu we chose. The setting was beautiful and with the decorations it was very elegant. They went out of their way to make my wedding rememberable. I will always be greatfull!! Thank you David, Kathy and The Haak Winery.

Reviewed On:
12/23/2008

Services Used:
Ceremony & Reception Venue, Catering, Event Rentals

Kellie
Wedding: 10/04/2008
Reviews: 5
4.8
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The winery was a great place to have a big wedding. The staff was extremely accomodating and helpful. They will work with you to make it the wedding that you always dreamed of.

Reviewed On:
10/24/2008

Services Used:
Ceremony & Reception Venue, Catering

mamamia
Wedding: 06/05/2008
Reviews: 3
4.0
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

'A perfect place to make a wedding if you are a wine lover."

Reviewed On:
02/20/2009

Services Used:
Ceremony & Reception Venue

smaust
Wedding: 06/06/2009
Reviews: 1
3.4
out of 5.0
Quality of Service: 3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)

After the line dies down for the food they take the food up and dont serve anymore. This is the only place that I have ever been to that takes the food up and doesn't leave it out. We made our final payment to the venue. Three days before the wedding they popped on us that hadn't paid all the payment yet. She claimed that we still had $400 to pay. Quite hard to do when you are that close to the weddinng.

Haak Vineyards & Winery responded with the following comments:

Response from Kathleen Reiss Events Manager. Yes, we did pick up the buffet line soon after all guest were served as there was no entree left to serve perhaps we did not communicate this to the wedding party adequately for that I apologize. The responsible party for the payment of the venue rental receives a contract that details the payment schedule, often the confusion comes with distinguishing between the deposit and the payment as they are two seperate requirements. I have begun an invoice process to avoid this in the future. We appreciate the comments and will examine issues raised.

Reviewed On:
07/13/2009

Services Used:
Ceremony & Reception Venue, Catering, Event Rentals

ashsul4
Wedding: 06/13/2009
Reviews: 5
2.8
out of 5.0
Quality of Service: 1.0 out of 5.0(1.0/5.0)
Responsiveness:1.5 out of 5.0(1.5/5.0)
Professionalism:2.5 out of 5.0(2.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The Quality of Service- Day of the wedding the "event planner" was no where around. If it wasn't for the DJ, things would not have run smoothly.

Responsiveness- The Winery was not good at returning phone calls, messages, or emails. Contact required personal visits to the location.

Professionalism- Although, there was a written contract, the verbal agreements were not withheld without confrontation. The Head Chef was very difficult to deal with, and I felt he over stepped his boundries when it came to the actual event planning.

Value for Cost- The cost was very reasonable, and the Venue was very beautiful and well kept.

Flexibilty- When we would show up at the winery to discuss issues, or questions that we might have had, they were always able to make time to sit down with us and discuss them.

Although, we had difficutly making the arrangements with the Winery, the overall wedding went very well. All the guest expressed that they had a great time, and it was a beautiful wedding. The food and cakes were very well prepared!!

Haak Vineyards & Winery responded with the following comments:

Response from Kathleen Reiss Events Manager, the winery does not provide 'planner" services rather I coordinate the wedding agenda with the family as a representative of the winery. The bride in this case did see me quite often as I delivered lunch and beverages to the bridal party, worked with her decorating committee and florist and I was present at the winery from 9am until after the wedding ended. The entertainer and his wife have been here many times and that is the role his wife takes in every case in the absence of a wedding planner. The chef and I are on staff at the winery for every event and try diligently to respond as quickly as possible. We regret that our services did not meet the customer expectations and certainly will examine the issues raised in this review.

Reviewed On:
07/11/2009

Services Used:
Ceremony & Reception Venue