greenKarat Reviews
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4.0 out of 5 rating
4.0 Good
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24 Reviews
81% recommend it
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Quality of service 4.4 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.1 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 3.9 out of 5 rating
Awards
24
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Ashley Sent on 05/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I highly recommend green karat. I received my engagement ring about a year and a half ago - it's an absolutely gorgeous ring and very special in that it is eco-friendly. The craftsmanship is flawless. I love what green karat stands for as a business - therefore I am putting my resources as a consumer in to a business I believe in. I am getting married in 4 months and am currently working with green karat on creating my wedding band. Allison at green karat helped me pick what style would fit best with my engagement ring. I did try on a few wedding bands at a local jeweler to see what styles I liked with my engagement ring first, but then worked with green karat to design what I liked best.I highly recommend green karat. I received my engagement ring about a year and a half ago - it's an absolutely gorgeous ring and very special in that it is eco-friendly. The craftsmanship is flawless. I love what green karat stands for as a business - therefore I am putting my resources as a consumer in to a business I believe in. I am getting married in 4 months and am currently working with green karat on creating my wedding band. Allison at green karat helped me pick what style would fit best with my engagement ring. I did try on a few wedding bands at a local jeweler to see what styles I liked with my engagement ring first, but then worked with green karat to design what I liked best. -
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User908349 Sent on 08/22/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Both the engagement ring and wedding rings were purchased from GreenKarat and they were all exactly what we were looking for.Both the engagement ring and wedding rings were purchased from GreenKarat and they were all exactly what we were looking for. -
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Sarah Sent on 06/19/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot speak highly enough of this company.....outstanding customer service and beautiful, eco-friendly rings.I cannot speak highly enough of this company.....outstanding customer service and beautiful, eco-friendly rings. -
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Tricia Sent on 09/29/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The ring we bought from GreenKarat is beautiful, shiny, and the perfect size. I ordered the ring online and I had some trouble processing my credit card. Someone called me right away and got the whole thing straightened out without any trouble. I'm so glad this option exists for people who want beautiful jewelry without defiling the earth.The ring we bought from GreenKarat is beautiful, shiny, and the perfect size. I ordered the ring online and I had some trouble processing my credit card. Someone called me right away and got the whole thing straightened out without any trouble. I'm so glad this option exists for people who want beautiful jewelry without defiling the earth. -
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Rebecca Sent on 06/09/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We found this vendor through another wedsite (OffbeatBride.com) and they were what I was looking for. We were able to get a unique ring for my husband and offset some of the cost by recycling our own gold. They gave me more for the gold than any jewelry store would in my area! I love the designs and their philosophy.We found this vendor through another wedsite (OffbeatBride.com) and they were what I was looking for. We were able to get a unique ring for my husband and offset some of the cost by recycling our own gold. They gave me more for the gold than any jewelry store would in my area! I love the designs and their philosophy. -
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Naomi Sent on 04/25/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We opted to get our wedding rings from GreenKarat for a couple of reasons. We were impressed that they operate in every possible environmentally friendly way possible, and that they use recycled gold. We also wanted rose gold for our rings, and it's actually hard to find rose gold rings outside of specialty stores that are super expensive. Their prices were pretty reasonable. We at first opted for simple bands with a texture to them, but when we got them, we decided we didn't want the texture. They made the exchange process very easy and there was a quick turn-around. Our rings are gorgeous and guilt-free.We opted to get our wedding rings from GreenKarat for a couple of reasons. We were impressed that they operate in every possible environmentally friendly way possible, and that they use recycled gold. We also wanted rose gold for our rings, and it's actually hard to find rose gold rings outside of specialty stores that are super expensive. Their prices were pretty reasonable. We at first opted for simple bands with a texture to them, but when we got them, we decided we didn't want the texture. They made the exchange process very easy and there was a quick turn-around. Our rings are gorgeous and guilt-free. -
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Judith Sent on 08/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I got our beautiful rings from Green Karat four years ago (2008). After a mishap (self-inflicted) with my engagement ring, a created sapphire in a recycled gold band, I contact them and asked if there was any way to repair it. Matt at Green Karat got back to me immediately with a couple of options and some advice: Send your ring back at regular intervals for maintenance, and what happened to me won't happen again — and it if does, the ring will be covered under warranty. "Rings live in a hostile environment," he told me. They need to be looked after.
Short story: Green Karat repaired my ring for a ridiculously reasonable fee and in a good time frame. It's now back on my finger, shiny and beautiful, and I couldn't be happier. Four years on, I still think Green Karat is a great company, and they've proved to me that they stand by their work. I will for sure be sending my ring back for maintenance as they suggest, and would highly recommend this company to anyone. Oh, and I still love my ring as much as the first day we picked it out. Same goes for the man I married.My husband and I got our beautiful rings from Green Karat four years ago (2008). After a mishap (self-inflicted) with my engagement ring, a created sapphire in a recycled gold band, I contact them and asked if there was any way to repair it. Matt at Green Karat got back to me immediately with a couple of options and some advice: Send your ring back at regular intervals for maintenance, and what happened to me won't happen again — and it if does, the ring will be covered under warranty. "Rings live in a hostile environment," he told me. They need to be looked after.
Short story: Green Karat repaired my ring for a ridiculously reasonable fee and in a good time frame. It's now back on my finger, shiny and beautiful, and I couldn't be happier. Four years on, I still think Green Karat is a great company, and they've proved to me that they stand by their work. I will for sure be sending my ring back for maintenance as they suggest, and would highly recommend this company to anyone. Oh, and I still love my ring as much as the first day we picked it out. Same goes for the man I married. -
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Lisa Sent on 10/08/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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great servicegreat service -
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Bethany Sent on 11/30/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have a beautiful yellow synthetic diamond from green karat. I love that they are ecologically and socially responsible.I have a beautiful yellow synthetic diamond from green karat. I love that they are ecologically and socially responsible. -
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Aletha Sent on 12/07/20074.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We just received our rings this week and are very satisfied. If supporting environmentally responsible companies is a priority for you, then Green Karat is there to satisfy your needs. They understand the customer and helped us with various ordering difficulties, finally overnighting the package to us as soon as it was ready, even during the busy Thanksgiving season.
They also can customize your jewelry and use the best recycled materials, so there is no need to compromise style for your ethics.We just received our rings this week and are very satisfied. If supporting environmentally responsible companies is a priority for you, then Green Karat is there to satisfy your needs. They understand the customer and helped us with various ordering difficulties, finally overnighting the package to us as soon as it was ready, even during the busy Thanksgiving season.
They also can customize your jewelry and use the best recycled materials, so there is no need to compromise style for your ethics. -
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Angela Sent on 01/20/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
greenKarat has been an absolute pleasure to work with. My fiance was able to design a unique engagment ring by combining his favorite qualities from a few different rings into one stunning piece. Staff was very helpful in the design process. He received the custom ring quickly and payment was processed easily. We are ordering our wedding bands from greenKarat as well, and I have found working with them to be a delight. Prices are reasonable, especially for guilt-free jewelry.greenKarat has been an absolute pleasure to work with. My fiance was able to design a unique engagment ring by combining his favorite qualities from a few different rings into one stunning piece. Staff was very helpful in the design process. He received the custom ring quickly and payment was processed easily. We are ordering our wedding bands from greenKarat as well, and I have found working with them to be a delight. Prices are reasonable, especially for guilt-free jewelry. -
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Amy Sent on 10/07/20084.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a little trouble getting an email response from them mid-way through the ordering process. My initial email was promptly replied to, but when I sent another email asking questions about having a custom band made (to fit against my engagement band), I ended up having to call and also email the next-level customer service rep - Matthew. Once I emailed Matthew, everything went very smoothly and I received excellent service from them.
My husband and I are both very happy with our wedding bands - they are exceptionally comfortable and wearable. Neither of us have had any problems with the jewelry - we have hardly taken them off, almost 4 months later. I have very sensitive skin and have had problems with rashes and skin irritation from other jewelry I own, but the option that we chose - the nickel-free Cuvee Prestige - has been great. This is the first jewelry my husbnad has ever owned, and he was concerned that he might find it too uncomfortable to wear, but he is very satisfied with the comfort-fit band, also.
Plus, I loved that it's a "green" company that uses recycled gold, and will even accept donations from family members, if you want to have some sentimental value incorporated into your rings.
Would definitely recommend.I had a little trouble getting an email response from them mid-way through the ordering process. My initial email was promptly replied to, but when I sent another email asking questions about having a custom band made (to fit against my engagement band), I ended up having to call and also email the next-level customer service rep - Matthew. Once I emailed Matthew, everything went very smoothly and I received excellent service from them.
My husband and I are both very happy with our wedding bands - they are exceptionally comfortable and wearable. Neither of us have had any problems with the jewelry - we have hardly taken them off, almost 4 months later. I have very sensitive skin and have had problems with rashes and skin irritation from other jewelry I own, but the option that we chose - the nickel-free Cuvee Prestige - has been great. This is the first jewelry my husbnad has ever owned, and he was concerned that he might find it too uncomfortable to wear, but he is very satisfied with the comfort-fit band, also.
Plus, I loved that it's a "green" company that uses recycled gold, and will even accept donations from family members, if you want to have some sentimental value incorporated into your rings.
Would definitely recommend. -
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N Sent on 10/19/20094.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We purchased our rings at separate times from Green Karat. Having a guilt-free engagement ring was important to me and after deliberating between sapphires and vintage, we were ecstatic to find truly guilt-free diamonds, even if they are colored diamonds and are not usually available in sizes more than a half carat. I was sold on the nickel-free Palladium gold alloys because I do have a severe nickel allergy, and the recycled gold was an added plus. Therefore, we obliged to Green Karat's niche market.
However, they are extremely slow to respond to inquiries. We had to write multiple e-mails and leave several voicemails to get answers, but once our rings were ordered, they were made and delivered quickly.
In the end, the push to get Green Karat's salespeople's attention was worth it to us. The jewelry is very high quality.
I also underestimated by husband's ring size by a full size, and Green Karat re-sized it flawlessly for free.We purchased our rings at separate times from Green Karat. Having a guilt-free engagement ring was important to me and after deliberating between sapphires and vintage, we were ecstatic to find truly guilt-free diamonds, even if they are colored diamonds and are not usually available in sizes more than a half carat. I was sold on the nickel-free Palladium gold alloys because I do have a severe nickel allergy, and the recycled gold was an added plus. Therefore, we obliged to Green Karat's niche market.
However, they are extremely slow to respond to inquiries. We had to write multiple e-mails and leave several voicemails to get answers, but once our rings were ordered, they were made and delivered quickly.
In the end, the push to get Green Karat's salespeople's attention was worth it to us. The jewelry is very high quality.
I also underestimated by husband's ring size by a full size, and Green Karat re-sized it flawlessly for free. -
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Laura Sent on 09/29/20084.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My fiance and I love our recycled gold rings from greenkarat. Buying socially responsible items is really important to us. Our simple wedding bands were a bit pricey, particularly for recycled gold, but, overall, I'd highly recommend GreenKarat.My fiance and I love our recycled gold rings from greenkarat. Buying socially responsible items is really important to us. Our simple wedding bands were a bit pricey, particularly for recycled gold, but, overall, I'd highly recommend GreenKarat. -
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Jennifer Sent on 04/25/20114 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My now husband's ring is the comfort fit gold men's band. He wanted a standard ring and I wanted to ensure it was environmentally responsible. The value for that confirmation is very good. I and he are very pleased with his ring. Only complaint could be slow-ish responses, but I was able to directly email staff and have responses from them. Thank you greenKarat!My now husband's ring is the comfort fit gold men's band. He wanted a standard ring and I wanted to ensure it was environmentally responsible. The value for that confirmation is very good. I and he are very pleased with his ring. Only complaint could be slow-ish responses, but I was able to directly email staff and have responses from them. Thank you greenKarat! -
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Anne Sent on 09/30/20084 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
We ordered from their online store, and when UPS lost our package, they took care of it for us for free. However, it did take a little bit of time for them to get back to us about it, and that was a little frustrating.We ordered from their online store, and when UPS lost our package, they took care of it for us for free. However, it did take a little bit of time for them to get back to us about it, and that was a little frustrating. -
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Sara Sent on 03/25/20084 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
All of their jewelry is made from recycled metals. So that is why we picked Green Karat. Our rings are beautiful and we love them. I had to send my husband's ring back but they did the exchange perfectly. However, I was never able to get someone on the phone which bothered me. Also, they didn't engrave them even though we filled that out on the website.
However, if you're looking for recycled gold bands, which is what we got, you'll definitely get a fair price and beautiful comfortable rings with a lifetime warantee.
All of their jewelry is made from recycled metals. So that is why we picked Green Karat. Our rings are beautiful and we love them. I had to send my husband's ring back but they did the exchange perfectly. However, I was never able to get someone on the phone which bothered me. Also, they didn't engrave them even though we filled that out on the website.
However, if you're looking for recycled gold bands, which is what we got, you'll definitely get a fair price and beautiful comfortable rings with a lifetime warantee.
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Denise Sent on 06/13/20103.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
My fiance and I were looking for a ring for quite a while. I wanted something eco-friendly or vintage. I found this site after reading a wedding blog and we decided to purchase the ring here. I love my engagement ring! Later, I inquired about using a different metal on the wedding band to customize it and received a negative response without a suggestion for something different. When I e-mailed for more information I received no response. Don't get me wrong, I'm very happy with my band, but it you want to customize something you may want to steer clear from this place. Buying their standard product offerings seems to be what they prefer.My fiance and I were looking for a ring for quite a while. I wanted something eco-friendly or vintage. I found this site after reading a wedding blog and we decided to purchase the ring here. I love my engagement ring! Later, I inquired about using a different metal on the wedding band to customize it and received a negative response without a suggestion for something different. When I e-mailed for more information I received no response. Don't get me wrong, I'm very happy with my band, but it you want to customize something you may want to steer clear from this place. Buying their standard product offerings seems to be what they prefer. -
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Andi Sent on 07/22/20093.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
My husband's simple gold wedding band is from Green Karat and it is exactly what we wanted. I would recommend this vendor although they are a bit pricey.My husband's simple gold wedding band is from Green Karat and it is exactly what we wanted. I would recommend this vendor although they are a bit pricey. -
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Liz Sent on 01/28/20093.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My engagement ring and our wedding bands all came from Green Karat. Overall, our experience was good - the custom order for the engagement ring went very smoothly; the wedding bands, however, arrived later than expected, and it was difficult to get an update on their status from customer service. I was glad that I requested the free sizing kit that Green Karat offers - it helped us to choose our exact sizes; no sizing was needed after we received our rings.My engagement ring and our wedding bands all came from Green Karat. Overall, our experience was good - the custom order for the engagement ring went very smoothly; the wedding bands, however, arrived later than expected, and it was difficult to get an update on their status from customer service. I was glad that I requested the free sizing kit that Green Karat offers - it helped us to choose our exact sizes; no sizing was needed after we received our rings. -
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Lissa Sent on 11/15/20112 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
My husband and I bought our wedding rings from greenKarat. They arrived promptly in adorable moss-filled boxes. We like them very much, and they weren't outrageously expensive. No complaints.My husband and I bought our wedding rings from greenKarat. They arrived promptly in adorable moss-filled boxes. We like them very much, and they weren't outrageously expensive. No complaints. -
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Stephanie Sent on 06/17/20082 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Did not respond to all emails sent. Environmentally friendly jewelry. Rings as described.Did not respond to all emails sent. Environmentally friendly jewelry. Rings as described. -
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R Sent on 06/20/20081.6 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
My stone wasn't even properly set in the ring and when I complained they offered me a $25 discount to buy from them again - sorry but that was NOT happening! It cost me over $100 to have it fixed.My stone wasn't even properly set in the ring and when I complained they offered me a $25 discount to buy from them again - sorry but that was NOT happening! It cost me over $100 to have it fixed. -
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Susan Sent on 08/17/20080.8 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 1.5 out of 5 rating
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Flexibility 1.5 out of 5 rating
It was important for us to find a fair trade, ecologically sound wedding band. We were on the fence between greenKarat and Brilliant Earth, and we ended up choosing greenKarat because they had a style we liked better. I wish I'd seen more reviews first. Customer service was a nightmare from the beginning. It took literally weeks to get any response, and that was with multiple emails and phone messages. When our rings finally arrived just days before our wedding, they didn't fit. We had been sized by other jewelers, and my engagement ring is the size I ordered, so there should not have been a problem with this. We also ordered other rings from greenKarat in the same sizes (which we exchanged) and those fit perfectly just weeks before. When our rings finally arrived in the wrong size, the president, with whom we were dealing at this point, immediately said we were wrong and that our fingers must have changed. He never apologized for the delay in delivery or this extreme inconvenience. He also denied our request for reimbursement for resizing, which we had to have done locally, as it was days before the wedding. We have been treated with disrespect and lack of accountability from greenKarat, and we would never ever deal with them again.It was important for us to find a fair trade, ecologically sound wedding band. We were on the fence between greenKarat and Brilliant Earth, and we ended up choosing greenKarat because they had a style we liked better. I wish I'd seen more reviews first. Customer service was a nightmare from the beginning. It took literally weeks to get any response, and that was with multiple emails and phone messages. When our rings finally arrived just days before our wedding, they didn't fit. We had been sized by other jewelers, and my engagement ring is the size I ordered, so there should not have been a problem with this. We also ordered other rings from greenKarat in the same sizes (which we exchanged) and those fit perfectly just weeks before. When our rings finally arrived in the wrong size, the president, with whom we were dealing at this point, immediately said we were wrong and that our fingers must have changed. He never apologized for the delay in delivery or this extreme inconvenience. He also denied our request for reimbursement for resizing, which we had to have done locally, as it was days before the wedding. We have been treated with disrespect and lack of accountability from greenKarat, and we would never ever deal with them again. -
Quality of service
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