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Goldstar Limousine
12 S. Atwood Road
Bel Air, MD 21014 (map)
Vehicles: Limousine - SUV, Limousine - Standard, Limousine -...
Liability Insurance: Yes
 
 
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4.1 out of 5.0
4.1
out of 5.0
Quality of Service:
 (4.2/5.0)
Responsiveness:
 (4.4/5.0)
Professionalism:
 (4.1/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (3.4/5.0)
 
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Lindsay
Wedding:
04/30/2011
5 Reviews
4.5
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Transportation
 
Overall I had a good experience, however previously when booking, was very frustrated that the price kept changing and going up. It was still a very good deal since I only wanted limo service for one hour and most limo company's you have to buy a minimum of 3 hours. But it would have been nice to be given one price, not 3 or 4 different prices and info from different people when I was giving them all the same information. The driver was helpful and nice and did a good job.
 
Lucy and Dave
Wedding:
05/16/2010
3 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Transportation
 
Excellent service. The only complaint is not being given the option of charging the services on a credit card, for the extra service the day of the wedding. Driver was polite, professional and available.
 
AQ
Wedding:
11/07/2009
5 Reviews
3.1
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Transportation
 
Very negative experience - while the limo was there on time and it was nice that she had the red carpet, she was not flexible. There was a snafu before our reception where I explained my day-of coordinator was delayed and had her payment. She told me 5 minutes before I was going to walk down the aisle that she could not leave until she was paid. This was stressful since as the bride I obviously didn't have any money or phone to call my day-of coordinator - since I was in my wedding dress and had no purse! Luckily my bridesmaids were able to scrounge up enough money from the groomsmen and pay her so I could proceed w/ the wedding! Be careful to set up an arrangement beforehand...
 
trish42781
Wedding:
05/30/2009
8 Reviews
4.4
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Transportation
 
They were about 5 or 10 minutes late do to traffic, but it wasn�t that big of a deal. The driver was professional and came in and made sure I was hidden in the church and helped with anything I needed. She laid out a red carpet for me to walk out of the limo as well. I think the website said something about complimentary champagne after the wedding. We had brought our own, so I�m not sure if they had any that they would have provided.
 
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4.1 out of 5.0
4.1
out of 5.0
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