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I would give this company 5 stars, but the website had serious problems overtime I tried to look at my account info. their is a chat feature which I also tried to use and even though I was "connected" with an agent each time, no one ever actually responded. However, the Baby's Breath we ordered was gorgeous and arrived right on time via FedEx. The price was good too.
We are very sorry for the issue you are reporting. We always aim to give top service to all of our customers. We are glad the flowers you ordered worked out for you.
Hope you give us another chance.
I was a little worried after placing my order because I've never purchased flowers in bulk online before. I really didn't need to be. They were beautiful! The flowers were delivered on a Thursday, per my request, and lasted well past my wedding day which was on a Sunday. I will definitely order from this company again.
Thank you for letting us know. We are happy that you liked your flowers!
I do not even know where to begin with Global Rose. I read about them in a blog first, then read great reviews about them and I was sold. I love how many options there are on this site - you can pick WHATEVER you want - in bulk - and NO shipping fees! The ordering process was easy.
For the DIY girl this is the perfect place to go for any flowers anytime. The quality and recommendations they provide my wedding flowers turned out so amazing and everybody took home the centerpieces. I would not change a thing about my wedding and thanks to them, it was even more perfect. For my wedding, I decided to save some money and DIY the flower arrangements. I bought 2500 red freedom roses and red rose petals and they were GORGEOUS! Very quality flowers (21 of the rose balls are still alive 3 weeks after the wedding).
The few times that I needed to interact with their employees to double check dates and such, their employees were always extremely nice and attentive. If you are into DIY projects, I definitely recommend getting your flowers from these guys! Not only did they deliver great quality flowers to my mother's house they also included instructions on preparing every different flower, and had a great customer service line to call with any questions. The roses looked amazing upon arrival, and even better 72 hours later, the day of the ceremony and reception. I will admit, I was a little hesitant at first to order the flowers for our wedding online without seeing them in person, but I ended up being incredibly happy with the entire experience. The flowers arrived on time and very sturdily packaged, and within minutes of their arrival, I got a phone call confirming that the flowers had been delivered and asking if everything looked okay. Global rose ended up being the perfect solution for my limited wedding budget!
Thank you for your kind words! We are very happy to have customers like you!
Hope to see you son!
The flowers I ordered came very quickly and they looked wonderful! Most of them lasted a long time even after the wedding. Was very affordable, and would do again for another event for sure!
I used global rose for our wedding and the flowers came out beautiful. They were delivered on time as promised and they were healthy and beautiful. They came packaged nicely and securely. I would definitely use them again and recommend this company for flowers.
Very nice to hear this! Hope to hear from you soon!
I would recommend them, but would also recommend having a backup plan of where to get flowers if FedEx fails to do their job. They simply did not deliver half of our flowers. Global Rose did a good job communicating the issue and refunded me for the undelivered flowers.
thank you for communicating this to us. We are very sorry that FedEx that let us down with your service due to a delay in customs. We hope you give us another opportunity in the future.
Global Rose was the perfect way for me to get flowers on a budget. There are different packages or you can select just a few different types of flowers. I ended up getting wild flowers, sunflowers, and a bundle of filler. They came in three boxes on time. I was a little disappointed when they first arrived but after we watered them, then bloomed BEAUTIFULLY within 24 hours.
Thank you for your review, we hope you buy from us again!
Absolutely gorgeous roses. The price was very reasonable. Staff was very accommodating. They also referred me to their tutorial on how to condition the roses. The are still alive over a week after. I would order 3 days ahead of the event so they are fully open.
Thank you and hope you buy from us again!
I recently used them for DIY flowers for my wedding in Carmel, California in July. Bouquets, boutonnieres, corsages, centerpieces, small arrangements to encircle centerpieces, and ceremony flowers along the aisle.
For a wedding in a temperate climate (like northern California) which mildly warm, I would recommend getting flowers delivered on Thursday morning for a Saturday afternoon/evening wedding, which was my case. If you cannot accept delivery and arrange flowers 2 days ahead, a Friday delivery (1 day ahead) would also be okay since the flower buds took 1 day to open up here, and were at their fully enlarged blooms on the second night (as if they bloomed more, their petals would be too widely opened).
I ordered the bulk packages of 500 roses, 400 carnations, 150 mixed greens/fillers/baby's breath from Global Rose's website. I also ordered hydrangeas and spray roses from Costco.com
Flowers arrived by FedEx at 10:30am in large, long boxes. For an order of my size, I would suggest rounding up 4-8 of your friends who like arts and crafts to help. It took a long time to strip the roses of their thorns/lower leaves, etc, and even longer to arrange and tie, stick pins, etc...
It was a lot of work, but there's no other way could I have gotten so many flowers for a fraction of the price I was quoted by florists. DIY flowers was the way to go for me.
i bought 50 roses and they shipped them on Tuesday and I received them on Friday and they were beautiful 2 days later for the wedding!
We are very happy to hear this! Hope you buy from us again!
I was nervous! Nervous about using this company for my wedding flowers BUT after shopping around with some different florists I experienced enough sticker-shock to give Global Rose a try. I'll start by saying that the end result was absolutely beautiful. En route to that end result, however, I encountered some hiccups and hence some of those lower star-ratings.
The day the flowers were to arrive I received a call from Global Rose that there had been "an issue" with Fedex and that the flowers would be delayed one day. Two thoughts ran through my head in that moment: 1. "Oh no! Flowers are perishable! Surely, they will arrive tomorrow morning and be completely dead and brown and entirely unusable," and 2. "Wow, I took the day off of work so that I could be home when the flowers arrived. Awesome - that's a vacation day that I could have used for my honeymoon instead." Now, here's where I would knock off some points in the customer service category; the person with whom I spoke was entirely unsympathetic, apathetic, and extremely unhelpful. She was initially uncertain as to the nature of the delay. During our phone conversation she assured me that she would call Fedex and find out, then call me back. Never happened. Then, when I sent her an email later in the day asking some questions, she never bothered to respond. Finally, I called Global Rose's office later on in the day to try and get some answers. It turns out that there was a mechanical problem with the Fedex plane, and there would not be another plane leaving until that evening. I realize that was beyond Global Rose's control, but a little better customer service would have been much appreciated.
The flowers did arrive the next day and to my complete surprise they were not dead, but lovely. After soaking up some water they were good to go for the wedding, and everything was beautiful. In my case, Global Rose provided a great product, but they do need to work on their customer service.
We are truly sorry that our customer is not 100% satisfied with our service, we are happy to hear you did received your flowers and they were good for your event. We always do our best to assist all of our customers and ensure quality product and service. Please do accept our apologies. If you have any further questions we will be happy to assist you.
I wish I could post a picture. Several months ago I was recommended this company for my daughters wedding flowers. I was leery to not go local. I ordered a wedding bouquet to check quality, service, delivery time, and color. I purchased a bridal bouquet we would want for the wedding. It was perfect orange and white. So we decided we would order with them. We ordered the yes I do 40 package along with 200 long stem orange and white roses. 3 days before the wedding on schedule we received our order. The flowers were pink and white I called was told send pictures and they would contact their farm. They called me back an hour or so later. Said the farm said the flowers were not pink they were coral and coral is orange. The entire wedding was decorated with orange not coral (pink) they refused to resend orange. They would only give me 30% back then I was stuck trying to find someone local to fix this at more cost then the 30% back. I would never recommend this company if colors change that drastic and don't even look close to the picture on the site. I completely understand and expected a shade off lighter or darker however orange and coral or not even close to the same coral is pink. If you want white only flowers you should be fine but if you want any color flowers to coordinate with your event go with someone else.
We are very sorry to hear that you are not 100% satisfied with your order. We did confirm with our farm to make sure the correct product was sent you. As explained by our customer service representative yesterday, all of our wedding packages and combos are made based on the color and not a specific variety of rose. In this case the farm had available the Movie Star roses which are orange roses as mentioned in our website (https://globalrose.com/roses/roses-online). In this particular case if a specific variety and color is needed they should be ordered separately and not as a combo, since the colors may vary from variety to verity. We did offer a 30% discount of the combo since you are not contend with it as a nice gesture. Our goal is to always help our clients in every possible way.
If you have any kind of questions, please let us know we will be more than happy to assist you further.
Great price and beautiful flowers. Save your money and order them. If I can figure out how to make pretty flower arrangements, anyone can. We saved over 1,000 dollars and it was so worth it. All of the arrangements had gorgeous calla lilies and not one arrived sub par out of 240.
Thank you, hope you buy from us again!
The flowers were and still are absolutely gorgeous, exactly what I expected. Although the hydrangeas did not travel as well as the carnations, they were still beautiful. The wedding was 8 days ago and the carnations still look great on my kitchen table! I will definitely order from global rose the next time we need bulk flowers.
Thank you and we hope to see you again!
I loved the flowers that I received. They were in perfect condition! I was nervous to have my flowers shipped to me, but they looked amazing. They even came with instructions on how to take care of the flowers as well as a couple packets of plant food.
Thank you and we hope you buy from us again!
We have used Global Rose several times just because of the deals. So we decided to use them for our wedding flowers and do the flowers ourselves. We ordered the flowers 2 months in advance to arrive 2 days before the wedding. The flowers arrived on time and were absolutely gorgeous. We will continue to use globalrose.com.
Thank you! We are very happy we can assist you with your flower needs!