Glamorous Elegance Reviews
Glamorous Elegance
Southfield, MIReviews
4.3 out of 5 rating
4.3 out of 5 rating
25 Reviews
87% recommend it
Awards
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User2046069 Sent on 02/20/2015Super helpful in getting us the package we wanted a fair price. I often receive specials via email and they are so much cheaper than every other vendor -
User1187468 Sent on 06/04/2013My wedding is 10 days away. Delonna is very compassionate and her prices are wonderful. This company has made my life so un-complicated. Thank you Delonna Stinson! -
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Erin Sent on 10/25/2011Delonna was so nice and professional. I planned the wedding from San Diego and was slightly nervous about ordering linens and chair covers from the other side of the county. Delonna was perfectly sweet, answered all of my questions and concerns. She sent me photos of the linens and worked with our schedule. We even met in person to make the final payment for table overlays. The linens were beautiful, cleaned and pressed, and fit well. The value was amazing, almost unbelievable. For a bride on a budget, this was a perfect decision. -
![Shari]()
Shari Sent on 08/27/2011Everything was about what the bride and groom wanted. She handled other comments/suggestions from others professionally. The linens were clean, pressed, and gorgeous. Our location vendor was impressed on how everything went so smoothly and how she was so calm, organized and collected. I would highly recommend them to everyone. -
![Katrina]()
Katrina Sent on 10/25/2010Not only was this the most affordable chair cover place I found, but was always super flexible! Delonna always emailed me back that day, sometimes right away, and was very helpful with all the questions I had. The chairs looked perfect for our wedding reception. I was completely satisfied with the service, and will use this company again for any other events I may have in the future. -
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Lawanda Sent on 07/13/2011I used Delona for my table linens... I was very pleased with the look of the linens and the cost. But she was not very professional. I had to ask her on numerous occasion for a contract and reciept of payment.
On the day of my wedding, I discovered that the chair covers wouldn't fit! I only used the sashes. And I had to ensure that all of the linen was delivered back to her or forefit my deposit of $100. She wasnt going to give me back the money for the chair covers until I called and demanded it.
Glamorous Elegance's reply:
This customer came in to view the chair covers months before her wedding and approved the chair covers. The chair covers she ordered were banquet chair covers but she had folding chairs at her venue. We understand it's frustrating not to have chair covers at your wedding, however, she was more than welcome to take the free sample to her venue. The customer never informed us that she was having folding chairs instead of banquet chairs.
Also, I work in the field doing setups as well as the office. If I'm not able to get you a receipt the same day you make a payment, it does not mean that you will not get one. -
User2905299 Sent on 12/12/2016I ordered 150 spandex chair covers the day of my wedding I find out she doesn't have a 150 she only has 20! She claimed someone never returned them from a previous event she did. The day of the wedding she came in didn't speak she act as if she didn't want to be there she was so tired very unprofessional along with the help she had with her. On this day also some man I had never met before shows up says he there to take pictures because the initial gentleman I met was sick! She failed to tell me this! My head table where my husband and I was suppose to sit was supposed to be decorated when we came out to sit for the reception the table was bare!!! I was so disappointed I literally cried when I walked out and seen our area.. Camera man was not personable at all he didn't even tell me when he left ..Finally got the pictures back most are blurry wasn't edited professionally at all. After several emails and calls I got in touch with her she claimed she was out of town and she would contact me when she got back about my refund for the things she failed to provide. It's been four months still no refund or response.. She will see me in court. Her prices cheap! YOU GET WHAT U PAY FOR!
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User2905387 Sent on 12/12/2016ordered 150 spandex chair covers the day of my wedding I find out she doesn't have a 150 she only has 20! She claimed someone never returned them from a previous event she did. The day of the wedding she came in didn't speak she act as if she didn't want to be there she was so tired very unprofessional along with the help she had with her. On this day also some man I had never met before shows up says he there to take pictures because the initial gentleman I met was sick! She failed to tell me this! My head table where my husband and I was suppose to sit was supposed to be decorated when we came out to sit for the reception the table was bare!!! After several emails and calls I got in touch with her she claimed she was out of town and she would contact me when she got back about my refund for the things she failed to provide. It's been four months still no refund or response.. She will see me in court. Her prices cheap! YOU GET WHAT U PAY FOR! -
User1097542 Sent on 02/25/2013We gave Delona $100 deposit for chair covers and sashes. Asked her to send samples of the colors for chair sashes, took 3 months to send them out after several calls to her. Was very unprofessional and flaky. Was never able to get a hold of her and never could leave a voice mail because her inbox is always full. We decided to go through someone else and pay the extra money for the chair covers and sashes because I could not rely on her to actually show up for our wedding date. Do yourself a favor and steer clear of this woman, she sounds very nice at first, but we still have not heard from her and we are out $100.
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