Flowers by Shelley Reviews
Flowers by Shelley
Willoughby, OHReviews
4.1 out of 5 rating
4.1 Good
4.1 out of 5 rating
9 Reviews
82% recommend it
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Quality of service 4.1 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 3.9 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4.1 out of 5 rating
Awards
9
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Toni Sent on 03/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Artist florist exceeded my expectations
Oh my goodness. Shelley went above and beyond to send a living box of love, Russian wildflowers and bulbs in spring themed arrangement. Daughter-in-law will be screaming with joy, over the moon, staring at this creation in amazement. Don't hesitate to use this florist. All of these bulbs can be transplanted and saved as a perennial memory. Beyond words beautiful. No matter the occasion, this artist rocks it.Oh my goodness. Shelley went above and beyond to send a living box of love, Russian wildflowers and bulbs in spring themed arrangement. Daughter-in-law will be screaming with joy, over the moon, staring at this creation in amazement. Don't hesitate to use this florist. All of these bulbs can be transplanted and saved as a perennial memory. Beyond words beautiful. No matter the occasion, this artist rocks it. -
Quality of service
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Kristen Sent on 10/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
She did a beautiful job with all the flowers. I had designed my own centerpieces, but she put them together and set them up. Everything came out perfect! She kept me up to date and made sure everything was where it needed to be.She did a beautiful job with all the flowers. I had designed my own centerpieces, but she put them together and set them up. Everything came out perfect! She kept me up to date and made sure everything was where it needed to be. -
Quality of service
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User1918896 Sent on 11/12/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very nice service and beautiful flowers, Flowers by shelly did a great job for our weddingVery nice service and beautiful flowers, Flowers by shelly did a great job for our wedding -
Quality of service
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User890703 Sent on 08/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
OUR FLOWERS WERE BEAUTIFUL!!! SHELLY DID A GREAT JOB ACCOMADATING US.OUR FLOWERS WERE BEAUTIFUL!!! SHELLY DID A GREAT JOB ACCOMADATING US. -
Quality of service
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Regina Sent on 07/01/20124.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The flowers at my wedding looked amazing! Shelley did an amazing work when putting the flowers together and it just made my day so special. My only complaint is that she was 10 minutes late when dropping off the flowers to the church. Other than that it was great!The flowers at my wedding looked amazing! Shelley did an amazing work when putting the flowers together and it just made my day so special. My only complaint is that she was 10 minutes late when dropping off the flowers to the church. Other than that it was great! -
Quality of service
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Amanda Sent on 02/12/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Shelley was great! She worked with us through many unique situations after signing our original contract. She was prompt in response (usually within a day of the initial email) and she was always kind and excited for us.Shelley was great! She worked with us through many unique situations after signing our original contract. She was prompt in response (usually within a day of the initial email) and she was always kind and excited for us. -
Quality of service
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User2524401 Sent on 02/01/20164.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Shelley was friendly and helpful from my first appointment to my wedding day! She even called me after my honeymoon to be sure I was happy with the flowers. Her attention to detail and the uniqueness to my bouquet and my bridesmaids flowers is still be talked about by my guests! She personally pinned the boutonnieres on my groom and groomsmen. She even came to the reception to be the party center placed all the flowers in the right place. I recommend Shelley to anyone who is planning their wedding. Other events too!!Shelley was friendly and helpful from my first appointment to my wedding day! She even called me after my honeymoon to be sure I was happy with the flowers. Her attention to detail and the uniqueness to my bouquet and my bridesmaids flowers is still be talked about by my guests! She personally pinned the boutonnieres on my groom and groomsmen. She even came to the reception to be the party center placed all the flowers in the right place. I recommend Shelley to anyone who is planning their wedding. Other events too!! -
Quality of service
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Ashley Sent on 11/06/20191.2 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Buyer beware
BUYER BEWARE. It makes me sad to have to write this review as Shelley was the ONLY vendor I had a hard time working with for my wedding. I basically want to warn other brides so they don't fall into the same trap I did.
I was exciting to book Shelley as my florist for my wedding on 11/2/2019. The pictures of her work looked beautiful. I setup an appointment with her over a year out and planned everything including payment. Fast forward to a month before my wedding- I setup a final appointment to review everything and add one item (a floral crown). She then begins to tell me that the original price she quoted me for was incorrect as her assistant forgot to add everything to my original bill. She said she remembered our conversation but could not honor the price we discussed and that was emailed to me (note that i already paid 1/2 or I would have walked away). I even had an email thread as proof but she did not want to see it. She also emailed me not once but twice with different people's invoices. I could see other brides orders but she couldn't fix my invoice. I went home and cried. As you know weddings are so expensive and the new price she quoted me on was over double the original. Luckily I was able to swing the money after moving some things around and told Shelley to go ahead. I found someone else to help me setup the flowers the day of my wedding and asked Shelley to change the delivery time to earlier in the day.
Day of my wedding: Flowers come over an hour late. My Maid of Honor calls and Shelley gives an attitude telling her that wasn't the time discussed. Flowers arrive and are NOT What I asked for. I asked for Eucalyptus table runners and instead I received 3-4" little sections of eucalyptus. My coordinator had to figure out how to piece them together to look like a runner. What was the point of me figuring out the dimensions of each table and sending them to Shelley to just get scrape pieces? Looked like maybe it was left overs from someone elses wedding.
My floral crown which I stressed about was not like the picture. Shelley put a ribbon in it which made the crown look like something for a little girl and not a bride. I wanted to cut it out but couldn't without risking ruining the whole thing. Now it's in all my pictures.
The only items I liked was the bouquet for myself and for my bridesmaids. I won't lie.. those were beautiful. Just wish all of the flowers were like that.
Very disappointed. If working with Shelley I would strongly encourage everything be in writing and that you don't move forward until she fixes all mistakes in writing. Even if she needs to make multiple edits or remove other peoples invoices from your email. No bride wants to stress about flowers the day of her wedding.BUYER BEWARE. It makes me sad to have to write this review as Shelley was the ONLY vendor I had a hard time working with for my wedding. I basically want to warn other brides so they don't fall into the same trap I did.
I was exciting to book Shelley as my florist for my wedding on 11/2/2019. The pictures of her work looked beautiful. I setup an appointment with her over a year out and planned everything including payment. Fast forward to a month before my wedding- I setup a final appointment to review everything and add one item (a floral crown). She then begins to tell me that the original price she quoted me for was incorrect as her assistant forgot to add everything to my original bill. She said she remembered our conversation but could not honor the price we discussed and that was emailed to me (note that i already paid 1/2 or I would have walked away). I even had an email thread as proof but she did not want to see it. She also emailed me not once but twice with different people's invoices. I could see other brides orders but she couldn't fix my invoice. I went home and cried. As you know weddings are so expensive and the new price she quoted me on was over double the original. Luckily I was able to swing the money after moving some things around and told Shelley to go ahead. I found someone else to help me setup the flowers the day of my wedding and asked Shelley to change the delivery time to earlier in the day.
Day of my wedding: Flowers come over an hour late. My Maid of Honor calls and Shelley gives an attitude telling her that wasn't the time discussed. Flowers arrive and are NOT What I asked for. I asked for Eucalyptus table runners and instead I received 3-4" little sections of eucalyptus. My coordinator had to figure out how to piece them together to look like a runner. What was the point of me figuring out the dimensions of each table and sending them to Shelley to just get scrape pieces? Looked like maybe it was left overs from someone elses wedding.
My floral crown which I stressed about was not like the picture. Shelley put a ribbon in it which made the crown look like something for a little girl and not a bride. I wanted to cut it out but couldn't without risking ruining the whole thing. Now it's in all my pictures.
The only items I liked was the bouquet for myself and for my bridesmaids. I won't lie.. those were beautiful. Just wish all of the flowers were like that.
Very disappointed. If working with Shelley I would strongly encourage everything be in writing and that you don't move forward until she fixes all mistakes in writing. Even if she needs to make multiple edits or remove other peoples invoices from your email. No bride wants to stress about flowers the day of her wedding. -
Quality of service
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Jessica B. Sent on 09/28/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Would NOT recommend
I was quoted on my wedding by from Flowers by Shelley and gave a deposit to secure my wedding date with her, in hopes of a contract to crystallize the terms. Once a contract was sent to me, the price unexpectedly increased by $2,000. I did not sign the contract and asked to no longer secure a date (7 months before my wedding date) and for a returned deposit. I offered to pay for our consult. Flowers by Shelley refused to return any money to me. Overall, she was very unprofessional in her choice of words, her tone, and her many opinions. She made me very uncomfortable. I wouldn’t recommend her services to any friends or family!I was quoted on my wedding by from Flowers by Shelley and gave a deposit to secure my wedding date with her, in hopes of a contract to crystallize the terms. Once a contract was sent to me, the price unexpectedly increased by $2,000. I did not sign the contract and asked to no longer secure a date (7 months before my wedding date) and for a returned deposit. I offered to pay for our consult. Flowers by Shelley refused to return any money to me. Overall, she was very unprofessional in her choice of words, her tone, and her many opinions. She made me very uncomfortable. I wouldn’t recommend her services to any friends or family! -
Quality of service
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