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Favors and Flowers
594 Broadway Suite 408
New York, NY 10012 (map)
Services: Assembly, Design, Printing
 
 
 
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3.8 out of 5.0
3.8
out of 5.0
Quality of Service:
 (3.9/5.0)
Responsiveness:
 (3.9/5.0)
Professionalism:
 (3.9/5.0)
Value:
 (3.7/5.0)
Flexibility:
 (3.9/5.0)
 
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Anonymous
Wedding:
Recently Married
2 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Favors & Gifts
 
I am pleased with my overall experience with this company. They informed me that i need to expedite my shipping so I can receive my package ahead of time. I am having a destination wedding and every penny counts but of course I need to know where my money is going. I received my order 3 days before my departure. Crunch time is one. Having a reliable vendor is another.
 
Cali
Wedding:
08/25/2012
6 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Favors & Gifts
 
One of the better favor stores around, the online web site however has more variety, but you can also pick it up at the store which is a plus!
 
Jewell
Wedding:
03/07/2012
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
Favorsandflowers candles tend to be undoubtedly the most effective candle lights available. The organization provides many different scents that capture distinctive fragrances. They are presented in many different sizes and are available in vehicle scents, diffusers, sprays, plug-ins, and also the regular burning candle forms. Additionally there is a number of add-ons which are combined with candlestick which can be found to enhance the actual candle. The candles are recognized to keep going longer compared to any other candle lights in the market and even though it’s on the more expensive side, you’re investing in the standard that’s guaranteed by Favorsandflowers candle. The candle jars have unique looks plus they embrace various holidays and seasons. It's really great...
 

Wedding:
03/06/2012
1 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
I was a little skeptical about this product but was pleased to get exactly what they described. My son used his own money and was very happy with the deal he got. Don't pay retail prices. Buy this set.....
The title says it all. It was what I wanted and if I had to choose to buy this again, I would.
 

Wedding:
03/06/2012
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
I am admittedly a “crafty” person. When I was planning my wedding, there was no way I would have been able to do little details, like personalized wrapped mints, matchbox, and gift bags. Trust me, I tried… and after about 2 hours trying to get sizing right on the computer, and playing with labels, and scissors until my hands hurt… I realized that working with Lori was the right thing to do. Don’t fool yourself! Her prices are reasonable; What more could you ask for? You might think that no one will care about the exact color of pink for your little girl’s birthday… or that no one will want to get the perfect picture for those chocolate bars- but Lori will! She has many examples and templates from birthdays to weddings to baby showers, to help you design our favors.
With a wide selection of favors and other personalized products like chocolates, invitations, gift bags, labels and more, I would recommend this service to anyone. If you are like me, and have no time and no energy… or if you just want things done right…. call Lori! You’ll be happy you did- and so will your guests! In house expert.
 
lisa
Wedding:
03/05/2012
1 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
I'm very happy! The company's products are seen, and the quality looks very good. Myfriends say that the wedding ceremony, and as a gift to the room, because everyone is very happy to receive this gift. I think those who supported the company's products find they are too late to buy, we can say is that I promise.
 
ovi
Wedding:
03/05/2012
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
Life Saver! Good Customer Service I was a little bit scared to take a lift to Favors and Flowers showroom. But when I was there, I felt like a bride in a candy store. Nothing beats seeing the real thing. They have almost everything they have on their website and more. The girls were very helpful.
 
jenny
Wedding:
03/05/2012
1 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
Worst customer service ever. Rude reps on the phone. They don't know how to leave proper voicemails nor do they have the tact to speak to you over the phone. My business will never do business with them again. The product did not represent what I thought it would be. Cheap looking and poorly made.
 
angelina
Wedding:
03/02/2012
1 Reviews
4.0
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
So beautiful! Look like very nice and suitable favors. These dainty and pretty Flower Girl Baskets will surely put a smile on everyone’s face. Favors and Flowers’ fine selection of flower girl baskets come in a wide range of designs from simple and sleek baskets to full and elaborate ones—all carefully crafted to go with any wedding theme or style.
 
ovi
Wedding:
03/01/2012
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
Love this place! Great selection, great customer service. It was nice to go shopping in person and save on shipping for small items, and if you live in the city you can ship to the store and save on shipping that way. It's a little hard to find at first, but from the other review I knew I was looking for a multi-floor building and made my way up to the showroom. I ended up calling in a purchase after my visit, and the salesperson I spoke to went through all of my options with me in detail. I will definitely go back for my next party planning needs!
 
Janice
Wedding:
09/10/2011
2 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Favors & Gifts, Invitations
 
Extremely Happy Bride!
I ordered last, Sept 1st, I called them just to make sure. Since everything that I needed was 5 business days processing. I am doomed! I called them and asked for options, one of their representative - Rony said to choose ground shipping which is FREE and RUSH service which was only $15. Not bad. Somehow I saved some $$$. I received my order, Sept 6, personalized ribbons, jars and jelly beans. My wedding last weekend and they saved me!
Excellent quality merchandise! Great customer service. Price was decent.
 
Rina N
Wedding:
07/01/2011
1 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Favors & Gifts
 
TERRIBLE COMPANY!!!!! I ordered 24 glass personalized flutes. They shipped 12 only and refused to resend merchandize that they DID NOT ship. They are ARROGANT AND DISRESPECTFUL.
 
RJM060304
Wedding:
06/04/2011
13 Reviews
1.2
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Favors & Gifts
 
I visited the NYC showroom, and am wondering why Favors and Flowers even has a physical store location. The staff sit behind a desk when you come in, know nothing about the products, and when it comes time to order, they go to the same website that you would go to on your own to order. One would think that you would get more of a personalized shopping experience by going to the Favors and Flowers showroom in person. Additionally, there were items in the showroom that the staff were unable to find on the website, so instead of making calls to their distributors, they just said "I guess this product isn't available anymore." The only reason I ordered favors from them was because this was the only place I could find the lotus flower candle holder I wanted. The quality was sub-par, and they were expensive per piece. Three candle holders were missing when I received my shipment, and when I called to complain, I was told (after much back and forth) that the color I wanted was no longer in stock, and I would have to order an alternate color for the remaining three pieces. Additionally, I had a lot of out-of-town guests, and heard about a lot of the candle holders cracking/breaking in transit, before they made it back to their homes (no suitable boxes for the favors were provided in order to provide to the guests). Perhaps other products from Favors and Flowers are more reliable and/or sturdy, but based on the customer service experience I had, I will not be ordering from them again.
 
JENNIFER
Wedding:
05/29/2011
4 Reviews
2.7
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Favors & Gifts
 
I shopped with favors and flowers online and was disappointed in the quality of the palm leaf gift bags I purchased. First the packages were late, but I do have to give kudos that one box was overnighted to me because I was leaving the next day for my destination wedding.

However I had to ship back the unusable goods immediately due to their "no returns after the wedding day" return policy. Since my order qualified for free shipping I was charge 30% restocking Fee!!! this is outrageous.

I would not recommend this outlet for future purchases. Shop around as there are many sites with similar prices and items, but with better customer service.
 
Leal
Wedding:
2+ years ago
2 Reviews
1.2
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Favors & Gifts
 
Read the reviews on Yelp before ordering from this company.
 
Sheila
Wedding:
11/15/2010
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Favors & Gifts
 
My husand and I were married in Las Vegas. So I looked all over the internet for Vegas-themed favors. I was not happy with what I was finding. Finally, I came across Favors and Flowers and found Vegas themed favors that did not lack elegance and sophistication. I placed my order via the internet about a month before my wedding, which included a few personalized items. My entire order was shipped to me within 2 weeks and the quality was excellent. I was very happy with Favors and Flowers and highly recommend them. Thanks, Favors and Flowers.
 
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3.8 out of 5.0
3.8
out of 5.0