Esplanade Memphis Reviews

Reviews

+2 User photos

• Shanrika B. Sent on 06/21/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Awesome Venue

  This venue gave our wedding the most memorable experience.
  
  MaKayla is awesome. Her level of customer service is second to none.

  This venue gave our wedding the most memorable experience.
  
  MaKayla is awesome. Her level of customer service is second to none.

  • +3 photos

  Esplanade Memphis's reply:

  Thank you so much for the review, Mrs. Craft we greatly appreciate it!
  
  I am glad you enjoyed your time here at the Esplanade, and please come back anytime to see me or to have another event!!
  
  I wish you, Mr. Craft and your family the best of luck and thank you all for being such wonderful guests.
  
  Thank you,
  MaKayla Sprawling
  Event Sales Coordinator
  Esplanade Banquet & Conference Center
  901 Cordova Station Ave
  Cordova, TN 38018
  Ph: 901-753-3333
  Fax: 901-753-3330
  Email: makayla@esplanadememphis.com
  Website: www.esplanadememphis.com
  Off site Catering: www.eclecticcateringmemphis.com
• Taylor Sent on 12/02/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  This is an amzinggggggg venue. I just Love it!

  This is an amzinggggggg venue. I just Love it!
• Tony Sent on 10/08/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  OUTSTANSING VENUE... This place is TOP NOTCHED: Food was AMAZING, and the Staff was all over my guest serving and meeting every need... I HIGHLY Recommend this place !! They took ALL the pressure off, so that my wife and I could just sit back and enjoy our day...

  OUTSTANSING VENUE... This place is TOP NOTCHED: Food was AMAZING, and the Staff was all over my guest serving and meeting every need... I HIGHLY Recommend this place !! They took ALL the pressure off, so that my wife and I could just sit back and enjoy our day...

  Esplanade Memphis's reply:

  Thank you so much!!!! It was our pleasure to serve you and your guests. Wishing you and your wife all the best and a lifetime of happiness.
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• Kearston Sent on 09/09/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Ms. Glenda and the Esplanade team were fantastic. The building is beautiful so I didn't have to do too much decorating. The food was delicious. Everyone continues to tell us how much they enjoyed the fried chicken. Ms. Glenda has been flexible with my and my husband throughout our planning process. We are grateful for everything she did for us.

  Ms. Glenda and the Esplanade team were fantastic. The building is beautiful so I didn't have to do too much decorating. The food was delicious. Everyone continues to tell us how much they enjoyed the fried chicken. Ms. Glenda has been flexible with my and my husband throughout our planning process. We are grateful for everything she did for us.

  Esplanade Memphis's reply:

  Thank you Kearston...it was a pleasure taking care of you and your guests. All the Best! And please don't hesitate to contact us if you ever need us again!
  
  Glenda Warren
  Esplanade Memphis
• Barbara Sent on 10/12/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We had the reception here. The reception venue was easily accessible for all our guests. They were easy to work with. Everything was set up as we had requested. The staff was wonderful to work with and the food was delicious!

  We had the reception here. The reception venue was easily accessible for all our guests. They were easy to work with. Everything was set up as we had requested. The staff was wonderful to work with and the food was delicious!

  Esplanade Memphis's reply:

  Thank you! It was our pleasure to be of service to you.
  Glenda Warren, Manager
• Krystal Sent on 10/07/2013
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The staff here was very pleasant to work with. They were quick to respond to all my random emails throughout the planning process. They were very accommodating for rehearsal times and allowing me to come by and show the venue to my coordinator.
  The venue itself is beautiful; not much decorating needed.
  All my guests really enjoyed the food! Unfortunately my husband and I were too caught up in the moment to eat.

  The staff here was very pleasant to work with. They were quick to respond to all my random emails throughout the planning process. They were very accommodating for rehearsal times and allowing me to come by and show the venue to my coordinator.
  The venue itself is beautiful; not much decorating needed.
  All my guests really enjoyed the food! Unfortunately my husband and I were too caught up in the moment to eat.
• Cory Sent on 11/17/2011
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  excellent food very well presented great staff great venue

  excellent food very well presented great staff great venue
• Stephanie Sent on 01/20/2011
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great venue! Very modern and contemporary. The only downside is that you have to use there catering which may cost more in the end but it was a great experience overall!!

  Great venue! Very modern and contemporary. The only downside is that you have to use there catering which may cost more in the end but it was a great experience overall!!
• Stacy Sent on 01/16/2011
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    3.0 out of 5 rating
    3.0
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    5.0 out of 5 rating
    5.0

  This banquet center is the finest on the East side of Memphis. It has state of the art equipment and a very clean facility. I believe the cost of this facility after Food & Beverage was too high. Overall the staff was very helpful and accommodating.

  This banquet center is the finest on the East side of Memphis. It has state of the art equipment and a very clean facility. I believe the cost of this facility after Food & Beverage was too high. Overall the staff was very helpful and accommodating.
• Jamille Sent on 10/27/2014
  4.5 out of 5 rating

  4.5
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    4.0 out of 5 rating
    4.0
  • Average response time
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  I love the venue. When my husband and I first booked it was the only place that fit the picture we wanted to create. The staff and management was very accommodating, but the problem I had with them, was management changed three times, and I wasn't alerted of who was handling my account. I only found out when I called to ask questions regarding my day.

  I love the venue. When my husband and I first booked it was the only place that fit the picture we wanted to create. The staff and management was very accommodating, but the problem I had with them, was management changed three times, and I wasn't alerted of who was handling my account. I only found out when I called to ask questions regarding my day.
• 
  User2395287 Sent on 10/28/2015
  4.4 out of 5 rating

  4.4
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  This is a beautiful venue! We had our reception at night. My first experience with them was not the best. I had set up a time to meet with a coordinator and she ended up not showing up nor answering calls or emails after the no-show. I was completely turned off until months later, I booked my date with the church; Esplanade was a short distance from the ceremony and my mom convinced me to give them a call again. They had recently gone through a complete overhaul with the owner and management. The new staff was wonderful to work with, and we quickly realized that this was the reception venue! Our coordinator was a very prompt in answering all our questions and concerns. After our guest list grew, she accommodated the need for extra space, tables, linens, and chairs. We gave her our budget and she drew up a contract specifically to what we needed.
  
  The only drawback is the requirement to use Esplanade's catering. The food was okay. We did have several tastings, which I appreciated. The second thing that was frustrating was the lack of drink refills during the reception. Guests were expected to keep the same glass all night. Half way through the night, the staff started clearing the tables from dinner, but taking away the glasses. I didn't appreciate that my guests didn't have any tea or water to drink while taking a break from dancing!
  
  Overall, we were extremely pleased! There was plenty of room in the event space. The dance floor was large. It was clean and the staff was very professional. Our reception was everything we wanted and more!

  This is a beautiful venue! We had our reception at night. My first experience with them was not the best. I had set up a time to meet with a coordinator and she ended up not showing up nor answering calls or emails after the no-show. I was completely turned off until months later, I booked my date with the church; Esplanade was a short distance from the ceremony and my mom convinced me to give them a call again. They had recently gone through a complete overhaul with the owner and management. The new staff was wonderful to work with, and we quickly realized that this was the reception venue! Our coordinator was a very prompt in answering all our questions and concerns. After our guest list grew, she accommodated the need for extra space, tables, linens, and chairs. We gave her our budget and she drew up a contract specifically to what we needed.
  
  The only drawback is the requirement to use Esplanade's catering. The food was okay. We did have several tastings, which I appreciated. The second thing that was frustrating was the lack of drink refills during the reception. Guests were expected to keep the same glass all night. Half way through the night, the staff started clearing the tables from dinner, but taking away the glasses. I didn't appreciate that my guests didn't have any tea or water to drink while taking a break from dancing!
  
  Overall, we were extremely pleased! There was plenty of room in the event space. The dance floor was large. It was clean and the staff was very professional. Our reception was everything we wanted and more!
• Latrisha L. Sent on 03/12/2019
  4.2 out of 5 rating

  4.2
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Consistent

  My finance and I spoken with an Esplanade worker and they we’re very nice ,professional, patient and firm. I couldn’t wait to meet them in person. Every since then I’ve heard great things about this venue .

  My finance and I spoken with an Esplanade worker and they we’re very nice ,professional, patient and firm. I couldn’t wait to meet them in person. Every since then I’ve heard great things about this venue .
• Dewana Sent on 09/27/2016
  3.3 out of 5 rating

  3.3
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0

  My fiancée and I were looking at venues for big day and decided to go check out the venue. When we first walked in it was beautiful. As we saw the ballroom it was nice. So we sat down to discuss a few things. I first asked if we took up the dance floor for wedding how long would it take it to be installed for the reception and the young lady didn't know. Then I asked about the menu choices and I was told you had to chose from their menu.

  My fiancée and I were looking at venues for big day and decided to go check out the venue. When we first walked in it was beautiful. As we saw the ballroom it was nice. So we sat down to discuss a few things. I first asked if we took up the dance floor for wedding how long would it take it to be installed for the reception and the young lady didn't know. Then I asked about the menu choices and I was told you had to chose from their menu.

  Esplanade Memphis's reply:

  Thank you for visiting the Esplanade. It sounds like your wedding was planned for more than 200 people if you were inquiring about time needed to assemble the dance floor. It takes more than one hour to assemble so it's best during a room flip to have it already in place so as not to keep your guests waiting for a prolonged period of time. We try our best to do a room flip within one hour so your guests don't become too weary during the wait.
  
  As far as our menu is concerned, we are flexible. If you desire something that is not on our menu, we are happy to accommodate your special requests. We will even provide you with a chef consultation if needed. As well as a tasting, once you book, to ensure any adjustments in food preparation are voiced and corrected.
  
  Thank you again for visiting Esplanade, please don't hesitate to contact us if we can be of further assistance.
  
  All the Best,
  Glenda Warren