Erum Rizvi Photography Reviews
Reviews
4.4 out of 5 rating
4.4 out of 5 rating
13 Reviews
89% recommend it
Awards
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User2146240 Sent on 05/25/2015One look at Erum’s photographs and her talent is obvious. She creates beautiful images and is very easy to work with for photo shoots, which was so important to us in choosing a wedding photographer. She is laid back but professional and very good at giving instructions and managing a crowd, from the wedding party to the crowd on the dance floor. Her work is top notch. However, communication and timeliness of delivering the online galleries were challenges in our experience with Erum. For our engagement photos, we received them nearly two months after they were promised, which delayed us getting our Save the Date cards out (because we wanted to use photos from the session with her on the cards). Once the promised deadline passed, we tried to reach her multiple times via email and by phone and couldn’t connect with her. She eventually responded by email and set a new deadline for getting the photos to us, and then missed that one, too. When we received the photos, we really loved them- no surprise. The same has happened with our photos from our two-day wedding (lots of photos!). She was very late sharing the online gallery with us and did so only after we were in touch with multiple reminders. Again, the quality of the photos is excellent. We requested a few minor edits- namely that my name (the bride) be spelled correctly, that photos of me in my underwear be removed from the gallery, and that some specific edits she had done to other images (re: the groom’s hairline) also be done to a few that she’d missed. These seemed like very reasonable requests. Months later, we still haven’t had any response from her and the changes haven’t been made. We’ve tried to reach her by phone, email, and even Facebook, but nothing. And now there is a problem with our access to the online galleries- we get an error message every time we try to view our own photos. This means that 7 months after our wedding we still haven’t been able to share the online gallery with our -
User2185392 Sent on 06/18/2015I'm someone who believes in karma and doing good. I turthly didn't want to leave a comment because I believe in forgiveness, but I thought about it and decided to let others know of my experience with Erum. After all a wedding is a very important and special day.
I got married last year and didn't have a good experience with Erum. After our wedding we didn't hear from her for months. We tried calling, emailing and texting her and finally heard back months after. Our wedding photos were delivered electronically 6-months after our wedding. Our USB drive, with our high resolution photos, was delivered almost a month after that.
One issue that I was upset about was the fact that we did not have family formal photos and I as the bride do not have a photo of myself alone with my dress elegantly. I was told later by her that we did not give her a shot list, but it's a wedding... What photographer doesn't shoot family formals?
We are taking our family formals with our family this summer, but NOT WITH HER. Honestly the thing that upset me most was the lack of communication and service. Your wedding photographer should respond to calls, texts and emails... Again I really didn't want to write a review, but it really has been bothering me inside...
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