A Elite Limousine Service St. Louis Division Reviews

Reviews

Awards

11

• Jenette Sent on 02/09/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  They had amazing customer service and thats huge for me. Thank you A+

  They had amazing customer service and thats huge for me. Thank you A+

  A Elite Limousine Service St. Louis Division's reply:

  We are glad you enjoyed your limousine service! Please call us agian in the future. Thank you!
• Laure Sent on 02/02/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My Daughter was married on 1-28-12. I reviewed a few limo services in the St Louis County area and was surprised to find how many were very difficult to work with under my special circumstances. I needed the my daughter picked up in the morning with the other brides maids to get there hair and nails done for just a couple hours then picked back up later from the house to go to our church for the wedding then a few parks for pictures and finish at the reception. I called around and no one would do just a couple hours service in the morning then a few more latter in the day, until I spoke with Elite Limousine Service St Louis. They did everything I asked for and did it flawlessly!

  My Daughter was married on 1-28-12. I reviewed a few limo services in the St Louis County area and was surprised to find how many were very difficult to work with under my special circumstances. I needed the my daughter picked up in the morning with the other brides maids to get there hair and nails done for just a couple hours then picked back up later from the house to go to our church for the wedding then a few parks for pictures and finish at the reception. I called around and no one would do just a couple hours service in the morning then a few more latter in the day, until I spoke with Elite Limousine Service St Louis. They did everything I asked for and did it flawlessly!

  A Elite Limousine Service St. Louis Division's reply:

  We are so glad you enjoyed the service!!! Please call us again!
• 
  User709792 Sent on 12/27/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We had them for our holiday party and they gave us great service!!! We will use this service again for next years holiday party for sure!!!

  We had them for our holiday party and they gave us great service!!! We will use this service again for next years holiday party for sure!!!
Are you interested?
Send a message
• Jennifer Sent on 12/27/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Elite Limousine St Louis was very competitively priced, and did a great job for us. We ordered 1 Cadillac Escalade limo for 6 hours and 1 regular stretch limo for 4 hours. It was a nice surprise on the wedding day to see that they had upgraded the regular stretch to an suv stretch. The drivers did a good job of timing when they would pick us up downtown after pictures - and as anybody knows, driving and standing downtown in a car can be a big hassle. The tip was included in the price that we paid - all via email/fax - prior to the wedding day, so it was nice that there was one less thing to worry about that day. We've already recommended them to friends getting married in March! Great Service!!

  Elite Limousine St Louis was very competitively priced, and did a great job for us. We ordered 1 Cadillac Escalade limo for 6 hours and 1 regular stretch limo for 4 hours. It was a nice surprise on the wedding day to see that they had upgraded the regular stretch to an suv stretch. The drivers did a good job of timing when they would pick us up downtown after pictures - and as anybody knows, driving and standing downtown in a car can be a big hassle. The tip was included in the price that we paid - all via email/fax - prior to the wedding day, so it was nice that there was one less thing to worry about that day. We've already recommended them to friends getting married in March! Great Service!!

  A Elite Limousine Service St. Louis Division's reply:

  We are so glad you enjoyed the service!!!
• Rachel Sent on 03/23/2010
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My husband and I are so happy that we choice this Limo Service for our wedding service. The driver was dressed very professionally and was very polite. He was courteous and we have nothing but good things to say about the service we received from A Elite Limousine Service and will be looking to them in the future for our transportation needs.

  My husband and I are so happy that we choice this Limo Service for our wedding service. The driver was dressed very professionally and was very polite. He was courteous and we have nothing but good things to say about the service we received from A Elite Limousine Service and will be looking to them in the future for our transportation needs.

  A Elite Limousine Service St. Louis Division's reply:

  We are so glad you enjoyed the service!!! Thank you!
• Sandra Sent on 01/25/2010
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Very satisfied with this service. The driver went out of his way to accommodate my father that's in a wheelchair and assisted him in and out of the limo all day long. The limo was perfect! This was service I was expecting and received. A+++++

  Very satisfied with this service. The driver went out of his way to accommodate my father that's in a wheelchair and assisted him in and out of the limo all day long. The limo was perfect! This was service I was expecting and received. A+++++

  A Elite Limousine Service St. Louis Division's reply:

  Thank you! We are so glad you enjoyed the service!!!
• Lisa Sent on 01/07/2010
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I have used this company 3 times in the last 2 years. Let me say they have never let me down and have always provided us top quality. Before them I used to use a few company's in the St. Charles area that weren't very good, and after some searching I found Elite limo and have been more than pleased. Lady's this is the company you can trust with your wedding day!!! Thanks. Lisa

  I have used this company 3 times in the last 2 years. Let me say they have never let me down and have always provided us top quality. Before them I used to use a few company's in the St. Charles area that weren't very good, and after some searching I found Elite limo and have been more than pleased. Lady's this is the company you can trust with your wedding day!!! Thanks. Lisa

  A Elite Limousine Service St. Louis Division's reply:

  Thank you for the nice review and please call us again in the future!
• Linda Sent on 01/30/2010
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  "I have used this company several times before our wedding and am always pleased with the service. The drivers are punctual, friendly and courteous. The cars are clean and the rates are great. To Jim, Edvin, Tim, and the other drivers, keep up the good work!!"
  

  "I have used this company several times before our wedding and am always pleased with the service. The drivers are punctual, friendly and courteous. The cars are clean and the rates are great. To Jim, Edvin, Tim, and the other drivers, keep up the good work!!"
  

  A Elite Limousine Service St. Louis Division's reply:

  We are glad to hear you enjoy our service!. Thank you!
• Cheryl Sent on 05/06/2010
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Easy to work with in making changes. Drivers were very polite and friendly.We couuldn't have asked for better transportation for our wedding party and guests.
  

  Easy to work with in making changes. Drivers were very polite and friendly.We couuldn't have asked for better transportation for our wedding party and guests.
  

  A Elite Limousine Service St. Louis Division's reply:

  Thank you and please call us again!
• Erin Sent on 10/10/2011
  3.1 out of 5 rating

  3.1
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  We thought this was going to be a great service but it ended up being a nightmare on our wedding day! The limo we wanted was broken. The driver kept messing up. He took the long way to the ceremony site when dropping off the groomsmen which put us behind schedule. Then he didn't let us know when he returned to pick up the bridesmaids. We had to call him to find out he was waiting for us! Then he almost ruined my entrance by driving straight to the ceremony site instead of meeting up with a horse-drawn carriage as planned. Because of him, our ceremony started 45 minutes late! The important thing is that we made it there safe and that we're married now but Elite certainly didn't make it an enjoyable trip there.

  We thought this was going to be a great service but it ended up being a nightmare on our wedding day! The limo we wanted was broken. The driver kept messing up. He took the long way to the ceremony site when dropping off the groomsmen which put us behind schedule. Then he didn't let us know when he returned to pick up the bridesmaids. We had to call him to find out he was waiting for us! Then he almost ruined my entrance by driving straight to the ceremony site instead of meeting up with a horse-drawn carriage as planned. Because of him, our ceremony started 45 minutes late! The important thing is that we made it there safe and that we're married now but Elite certainly didn't make it an enjoyable trip there.

  A Elite Limousine Service St. Louis Division's reply:

  We are sorry to hear that your service was not satisfactory. However we are not the company that gave you service! There are 3 other limo services in St Louis with virtually the same name as ours. Please be carefull when making a review
• Robert Sent on 11/11/2014
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  Let this review be a warning to anybody thinking about renting a limo through Jim Schaefer and Elite.......buyer beware. This company practices deceptive business practices. I canceled over the phone a limo more than two weeks out and he still charged me half the rate.....said it was in the fine print of the contract. If you do rent through him, get an attorney to review the contract or simply yet, just rent one from a reputable company and don't mess with a company that doesn't even allow you to order online (should have been my first clue that Elite was trying to hide stuff). Good luck with your day/night but don't take a chance with this company!!!!!

  Let this review be a warning to anybody thinking about renting a limo through Jim Schaefer and Elite.......buyer beware. This company practices deceptive business practices. I canceled over the phone a limo more than two weeks out and he still charged me half the rate.....said it was in the fine print of the contract. If you do rent through him, get an attorney to review the contract or simply yet, just rent one from a reputable company and don't mess with a company that doesn't even allow you to order online (should have been my first clue that Elite was trying to hide stuff). Good luck with your day/night but don't take a chance with this company!!!!!

  A Elite Limousine Service St. Louis Division's reply:

  Robert
  
  You reserved one of our limousines with a contract that you personally signed and agreed too and it clearly states in bold type our cancellation policy. Our cancellation policy is completely fair open and honest. Our policy is inline with just about every other limousine service in the country. Our policy is also posted on our web site. You booked 6 weeks in advance then cancelled us less then two weeks before your date of service. Your upset that you were charged for your own mistake booking the wrong date then being charged fairly and we were the one that could not rebook the limousine and lost 50%. Let's be honest anyone reading this with a clear mind will completely understand you have no business writing a negative review on this site or any other.