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Weddings

Diamonds Direct (Dallas, TX) Reviews

Diamonds Direct (Dallas, TX)

Diamonds Direct (Dallas, TX)

Dallas, TX
4.7 out of 5 rating, 46 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
46 Reviews
94% recommend it
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    4.7 out of 5 rating
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    4.7 out of 5 rating
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Awards

46
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Jennifer
    Jenny W. Sent on 10/15/2020
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    Wonderful experience and beautiful rings!

    I found Diamonds Direct as a referral from a friend. From the start, they gave my fiancee a relaxed, informed, and easy experience choosing my engagement ring. I think they even offered him a beer while he shopped!

    Choosing our wedding bands with Marcy (at the Frisco location) was also super easy, although she got both of our sizes incorrect and we had to have them both resized. She was very helpful and showed us as many options as we needed and was not pushy when we didn't want something or if it was out of our budget. Marcy was honest when advising us to use the jeweler that happened to be having a show that day (I wanted to make sure it was actually a good product, not just a deal).

    Overall Diamonds Direct gave us a great experience and beautiful rings! They also offer free cleaning and lifetime re-sizing.
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    Jordan G. Sent on 01/23/2021
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    Amazing Customer Service

    I would always recommend diamonds direct for ring shopping especially if you have never shopped for a diamond!
  • Rachel
    Rachel Sent on 02/02/2020
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    Absolutely Amazing

    Our sales representative, Justin, was amazing and very helpful! Everything is in house so they make and set and everything upstairs. I could not have imagined going to anyone else!
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  • C
    Carrie Sent on 05/11/2017
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    Very informative about the 4 c's and let us decide what was most important to us! Brought out all different styles and shapes! And they have a huge selection unlike the chain stores do. We got our diamond for a steal! Free cleaning there too!
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    Ava Sent on 02/02/2018
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    I love my ring! Although I wasn't there when my husband picked it out he told me everything went smooth.
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    Erica Sent on 09/28/2016
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    Allen definitely knew what he was talking about and had perfect recommendations. He respected our budget and didn't try to convince us to spend more or change features we liked.
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    Susan Sent on 03/03/2016
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    With all of the stress of planning a wedding, it was truly comforting and stress free at Diamond Doctor. Let me share with you that I am extremely particular, my wedding had to be perfect. At Diamond Doctor we not only found me the most beautiful diamond ring already in the show case - truly stunning, we also selected a very classy diamond ring for to be man of my life. All of the bridesmaid's and groomsmen gifts and my accessories were also purchased at Diamond Doctor because we were so impressed with our experience and the time they took to listen to what we wanted, that we wanted them to have all of our business. My recommendation if you are looking for a trusted jewelry store with quality jewelry and outstanding customer service, bling out at the Diamond Doctor, you will be glad you did.
  • emily
    Emily Sent on 12/06/2016
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    Jeff at the Diamond Doctor did a fantastic job on my engagement ring as well as my wedding band. He took as much time as we needed to look at as many bands to go with my gorgeous ring. We were in a rush to get a band made and he made sure that the jeweler in house would be able to make the ring by the time we needed it. He also gave us a really great deal!! These guys are the best!!
  • User2315597 Sent on 09/14/2015
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    Although my involvement with the engagement ring was minimal, Diamond Doctor has been wonderful about things like resizing and cleaning (for free)! Their store is pristine and full of some of the most beautiful diamonds and settings I've seen. Great selection, great sales staff, never pushy. I ended up with the most perfect ring I could ever ask for, and I know he liked the experience as well.
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    Samantha Sent on 12/21/2016
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    FANTASTIC!!....love your work!!
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    Gavin Sent on 03/07/2016
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    Hi,

    I cant thank Claudia enough. I actually sent her a box of chocolates for her amazing service.

    I am a real type A personality, and when I tell you that I investigated the diamond market I literally went to every store and called at least a dozen out of state vendors.

    When I visited the Diamond Doctor, they had the prices of all their diamonds displayed clearly for you to see, and there are a lot of them to see.

    I was looking for a pear shape diamond not many people carry many of them but I had so many to choose from.

    I got Tiffany service but not with the price tag..they are really wholesalers and I had a spreadsheet of prices when I walked in..They beat everyone else and never even asked me what I had been quoted by other people.

    I purchased a very simple ring everywhere else I went they tried to up sell me on the ring, Claudia gave me exactly what i asked for with no pushyness.

    Thanks Guys Il be back for the wedding bands..

    Best
    Gavin



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    Andrea Sent on 10/14/2016
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    I absolutely LOVE both my beautiful rings (engagement & wedding band). Diamond Doctor is a bit of a drive for us, but it is worth it.
  • Elizabeth
    Elizabeth Sent on 10/10/2014
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    My fiancé bought my engagement ring from Carla at the Diamond Doctor. When we went to try on rings, we found her to be incredibly helpful. She only showed us rings within his budget and helped him get the most for his money. She could've gotten more money out of my fiancé (he originally wanted to buy me a larger but lesser quality center) but she wanted us to have the best quality center diamond, even if it meant less money (and less commission for her). My ring is BEAUTIFUL. I couldn't be happier. We will most certainly visit Carla again for my wedding band.
  • User1847916 Sent on 10/06/2014
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    Great to work with during purchase as well as follow up!
  • kristina
    Kristina Sent on 03/18/2014
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    my fiancé got my ring here and he picked exactly what I have always dreamed of. we did have to return to the store to have it resized, but the wait was only about 48 hours and totally worth it! we plan on getting our wedding bands here, too!
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    Ashley Sent on 04/10/2014
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    Diamond Doctor was a great vendor for my engagement and wedding rings!

    My fiancée picked out my engagement ring without me so I have no doubt the team at Diamond Doctor lead him in the right direction.

    They also custom made my wedding band since I couldn't find one exactly like the one I had created in my mind.
  • User1343906 Sent on 09/23/2013
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    Wonderful place! Beautiful pieces of jewelry. One stop shop, which is definitely helpful for the groom-to-be!
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    Nikita Sent on 12/01/2013
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    The Diamond Doctor did an awesome job with me and my husbands rings. It a very secure site, so don't be alarmed. Once you enter the business you're greeted my super friendly people who are willing to help you any way they can. They have a wide price range of jewels and just about anything you could ask for. Our jeweler was on top of everything and our turnaround time was excellent. I would definitely recommend the Diamond Doctor if you're searching for a place to buy you wedding jewelry.
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    Michelle Sent on 10/24/2013
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    We were referred to Diamond Doctor by a friend. We got the engagement ring and both wedding bands there. We had a great experience. We really felt like we were given individualized attention and felt very taken care of there. Carla is excellent and very knowledgeable. We would use them again in the future and would recommend them to a friend.
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    Danielle Sent on 09/10/2013
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    The Diamond Doctor is the way to go for your wedding rings! I absolutely love their service and quality of their diamonds. I think this is the number one place in Dallas to go to! It is also the official jeweler of the Dallas Cowboys and the Dallas Stars. They work with all budgets and you will absolutely love your diamonds and clarity of your diamonds. We worked with Alan and he was so amazing!
    He made sure that our scripture engravings were done correctly, and our rings were polished and beautiful for our big day! Thanks Diamond Doctor for making our wedding day even more special!
  • tiffanysharp
    Tiffany Sent on 07/18/2013
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    The diamond doctor worked with my husband to create the absolute most gorgeous engagement and wedding ring combo. It is me exactly. He told me he had someone catering to him, helping design it, working in his price range, and getting exactly what he wanted for him. They also resize (if you need it) VERY quickly, within a couple days rather than weeks. It is gorgeous and I get compliments on it daily. I highly recommend it, they are the best jeweler in town!
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    Christy Sent on 07/15/2013
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    Great job guys! My husband got both my engagement ring and my wedding band here. He knew I liked sapphire, and he picked a Tacori setting and was able to remove all the side diamonds and add sapphires (EVEN the one in the little Tacori trademark spot on the bottom of the band). He was even able to customize the length of the diamond channeling on the sides of the center stone. Then when I wanted a band that alternated diamonds and sapphires to match and I wanted the band of jewels to be the same length as the custom channeling--and I couldn’t' find anything like what I wanted anywhere, Diamond Doctor was able to get me a custom band just like I wanted in less than two months. They even sent my engagement ring in with it so the channeling length matched perfectly. Their service was great and their staff is knowledgeable. I highly recommend them.

    Plus, my fiance said he shopped around and he got my diamond at a really great price at Diamond Doctor--he paid significantly less than the appraisal value.
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    Amy Sent on 06/10/2013
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    We were recommended to work with Chris from Diamond Doctor for my engagement ring. Chris and his team were very professional and helpful in teaching us about diamonds and bands. We ended up getting the setting at DD and they set the stone for us. We went back and got both our wedding bands at DD and we couldn't be more happy with the product and service! Avoid the big commercial companies who are pushy and go to the Diamond Doctor!
  • User890471 Sent on 08/07/2012
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    Last November I purchased an engagement and wedding rings from The Diamond Doctor in Dallas. The service and experience offered by Martin and the staff were very excellent.
    I had orginally brought in a diamond, that I was considering purchasing, but when compared to the inventory of The Diamond Doctor, it was evident that the quality of of my stone was far surpassed by The Diamond Doctors products.
    Both Martin and David assisted me in arriving at a price that was better than I could of hoped for with the other stone.
    The rings were custom made to my specifications and were delivered on time and perfect in every detail.
    I would highly recommend The Diamond Doctor to anyone preparing to get engaged or married and allow them the opportunity to serve you.

  • User1047606 Sent on 12/17/2012
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    Beautiful rings and great service! I had to resize my ring twice and they were very professional and accommodating!
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