Crossing Vineyards & Winery

Crossing Vineyards & Winery

Washington crossing, PA
215.493.6500   Visit Website
 
4.7
out of 5.0
Quality of Service
4.8
Responsiveness
5.0
Professionalism
4.9
Value
4.4
Flexibility
4.5
2.8

There are great things and bad things about this vendor. The best thing is the space. The vineyards are beautiful and the dining space is absolutely lovely. Also, the wine is very good quality and the food is good. Unfortunately, the portions are small so I felt that the value was low. Going along with the value is the fact that the vineyard managers are cheap. When we went for our tasting, my fiancé loved the sliders. He asked if he could try another, and the waitress told him that he was only allowed to try one. I was shocked. My guests commented on this during the wedding as well-- the staff was very cheap with pouring wine. And our entrée portions were very small. I was disappointed. Also, when we stopped by the vineyard on the night before our wedding to drop off floral arrangements and a seating chart, they didn't even offer a glass of wine. What type of venue does that? My husband and I had a two-day wedding and our other vendor was the opposite. When we went in for a tasting, they sent us home with dessert and offered a glass of wine. When you spend thousands of dollars on an event, you expect that a vineyard would offer a glass to toast your event. I was disappointed.

And finally, the worst problem is the lack of flexibility. If you host your event at the vineyard, music must stop at 10pm, you may only use the vineyard's preferred vendors, and there are strict time limitations.

And one final note, the vineyard did not exclude other guests during our wedding. Tour groups visited during our event and they interfered with our privacy and photo opportunities. I was very upset to see so many people intruding on our special day. I understand that the vineyard is a business, but when you pay a non-negotiable high fee to rent the space and use the facilities, you expect exclusive use of the space.

I would not recommend the Crossing Vineyards.

Crossing Vineyards & Winery responded with the following comments:

We always appreciate hearing feedback from our couples and are disappointed to hear that you were not 100% satisfied with your experience. There are obviously no excuses for leaving you with the impression you have of us, but we would like to provide some background for you.

The "tour" you referenced was a ceremony rehearsal for the next day's wedding. The group that arrived to rehearse was larger than anticipated, and we do regret that you felt they imposed on the privacy of your event. We will certainly take a key learning from this, but please know that we did our best to keep the rehearsal short and separate from your private space.

Regarding your comment about our vendor policy, we actually are quite flexible on this matter and allow our couples to use their own ceremony musicians, florists, officiants and photographers (as you did in all four instances). We also permitted you to bring in your own wedding cake.

We are sorry to hear that you felt the servings of wine were inadequate. We do pour each glass of wine in the appropriate 5-ounce serving, rather than filling the glass to the top (to allow the wine to breathe) but guests are always welcome to simply ask for a refill! The wine is never in short supply here and we include an open-bar of our wines with all of our weddings.

As we are in a residential location, we do adhere to a noise ordinance and music must end by 10pm; this restriction comes from the township and is therefore not negotiable. However, we do of course always disclose this upon meeting with prospective clients, and hope that when a couple does ultimately book with us they are comfortable with these terms.

Thank you for taking the time to provide your feedback. We are always open to suggestions on how we can improve, so please do not hesitate to reach out to us directly to discuss further.

Kind regards,
Kate and Margo

Services Used: Ceremony & Reception Venue
Did you find this review helpful? Yes
Profile Picture
Veen
3 Reviews
09/13/2014
5.0

Our event coordinators Margo and Kate went above and beyond to make our wedding day unforgettable, from the intitial planning to the big day. They were incredibly responsive and detail-oriented (Margo even set up our chocolate buffet for us using a hand-sketched tablescape map and it was perfect!) We had a wonderful time and everything turned out gorgeous. Everyone who attended said that they had an amazing time!

Crossing Vineyards & Winery responded with the following comments:

Thank you so much for taking the time to post your feedback! We love working with each and every wedding couple, and hearing from happy brides and grooms is the best part of our job. :) We do hope you'll visit us at the winery again soon!

Services Used: Ceremony & Reception Venue, DJ, Event Rentals & Photobooths, Lighting & Decor, Wedding Cake, Wedding Planning
Did you find this review helpful? Yes
5.0

We had our wedding in June 2014. The venue was amazing! The staff was extremely flexible. Kate, Margo and their team were great! They were extremely flexible and there with every need! From the start Kate and Margo have been on top of things and gave me suggestions throughout the process. The Bridal suite is fantastic! The ceremony area is breath taking. The cocktail hour & reception went off without a hitch! The place is extremely clean and professional. The bartenders, staff and DJ were all amazing! We could not ask for anything more. I HIGHLY recommend this to anyone looking for a winery. The wine is also incredible. Love the Corkins

Crossing Vineyards & Winery responded with the following comments:

Thank you so much for your feedback! We really loved working with you and are so pleased to hear that you had the wedding of your dreams. :) We look forward to seeing you around the winery again!

Services Used: Ceremony & Reception Venue, DJ, Lighting & Decor, Wedding Cake, Wedding Planning
Did you find this review helpful? Yes
5.0

My daughter had her wedding at Crossing Vineyard and it could not have been more wonderful. Although the weather was iffy we were told that a decision would not be made about the ceremony site (inside or out) until an hour before the wedding, which was great. We were able to have the ceremony outside and it was beautiful. Even this early in the season the grounds were immaculate and flowers were planted and blooming. Kate and Margo could not have been more helpful with the planning and the day of the wedding. Any time we had a question it was answered promptly. The staff of Grand Cru, the caterers was also great. The tent where the reception is held has a concrete floor and of course a dance floor so there is no problem if there is rain. We made full use of the bridal suite the day of the wedding, with makeup and hair dressers coming in. We also brought food in and used their dishes and then ran the dishwasher. Everyone who attended had a wonderful time and commented on the food, the setting and the staff. It truly was all my daughter and son-in-law could have asked for. We also took pictures with the women and the men separately before hand and that was also no problem, even though the winery itself was open. We truly felt as if the place was ours for the day!

Crossing Vineyards & Winery responded with the following comments:

Hi Debbie,

Thank you so much for your kind words! We really enjoyed working with you and your family, and Jen and JP were so gracious as well! It makes our job so rewarding. :-)

We are thrilled to hear that you all enjoyed the wedding, and hope that you will stop by to see us again in the future. :-)

Kind regards,
Kate & Margo

Services Used: Catering, Ceremony & Reception Venue, DJ, Wedding Cake, Wedding Planning
Did you find this review helpful? Yes
5.0

My now wife and I found Crossing Vineyards when we went to a wine tasting event there. When we saw the ten up, we immediately inquired about using them as our wedding venue.

In the year and a half that passed between booking the venue and our wedding date, Crossing Vineyards' wedding coordinator Kate was nothing short of responsive, professional, and caring. My wife had a very particular vision for how she wanted to decorate and highlight the space's natural beauty, and Kate was always helpful in responding to our calls, emails, and even in-person questions when we stopped by for more wine tastings!

The property has the tent up year-round, which was unique to many of the other outdoor venues we looked at in the area. This meant no additional tent/floor rentals. When we went for our food tasting, our expectations were exceeded and we were very happy with the cocktail hour and dinner menu offerings. Our guests would later rave about the pumpkin ravioli and the crabcake and beef pairing they had for dinner.

The wine was delicious, and is included in the cost of the wedding. Kate was also very helpful (and incredibly accurate) in advising us how much we should purchase in terms of beer, liquor, and mixers for the night.

Everyone is still raving about how unique and picturesque our day was. I would highly recommend Crossing Vineyards to anyone.

Crossing Vineyards & Winery responded with the following comments:

Thank you for taking the time to share your kind comments!! I always welcome feedback, and of course I am thrilled to hear that you loved the wine, the food, and the setting. Hearing from happy couples makes my job so rewarding! I really enjoyed working with you both...you brought so much creativity to the table, it made things fun. :-) Best of luck to you and please come visit at the winery any time you're in the area!!
-- Kate

Services Used: Ceremony & Reception Venue
Did you find this review helpful? Yes
5.0

We held our wedding on 9/25/10 at Crossing Vineyards and Winery in Washington Crossing, PA. We would recommend this spot to any bride and groom who are looking for a unique and romantic venue for their celebration. The grounds are lovely - and well maintained by the the Carroll family who own the property and take special care to ensure that it is beautifully landscape and manicured. This summer was particularly dry - but the lawns and vines were lush and green due to their careful care.
The events coordinator, Kate, was a pleasure to work with and was very flexible when we asked for a few special changes in their usual offerings. The wedding took place on the lawn in front of a pretty arbor and in view of the grapevines. The cocktail hour was held in a garden complete with fountain and covered area. And, the reception was held in a large, attractive white tent. It was really spectacular and our guests absolutely loved the venue.
The food was great - and served like clockwork - very efficiently (we had 125 guests.) The wine is very good and one of our friends - who owns a wine bar - told us that, "The cabernet was 'off the hook.'" High praise from him.
The Vineyard offers a DJ from Pulse Entertainment who got everyone up and dancing - and he (Josh) kept the music flowing and the dancing didn't stop.
The staff ensured that everything went smoothly and that we enjoy the day. It was perfect.

Services Used: Ceremony & Reception Venue
Did you find this review helpful? Yes
5.0

Crossing Vineyards, and KATE- their event coordinator made our 'destination wedding' ( we are a military couple who had family in the area but we were stationed in NC) a dream come true. Every detail was PERFECT! The recommended DJ, musicians, make up artists, hotel and shuttle arrangement, were a tremendous help. Our guests loved each moment of our wedding ceremony in the quiet peaceful garden area, and loved even more that all they had to do was walk to the tent for the reception. The MENU choices were fabulous, the staff was amazing, the sense of us being family rang throughout the day and each time we interacted with the vineyard by phone e mail or in person the year prior to our wedding. To this day all of our guests say our wedding was the best wedding they had ever been too. We loved that we were able to serve wine - and plenty of it- to every guest and that we were also able to bring our own drinks to be served to our guests by the vineyard staff. We had enough hours'd ourves to pack up and use for our picnic the next day! The grounds were pristine for photos, immaculate for the reception, and the flexibility for rehearsals and last minute weather issues was FANTASTIC! We highly recommend Crossing Vineyards for the best OUTDOOR wedding you could ever dream of!

Services Used: Ceremony & Reception Venue
Did you find this review helpful? Yes
5.0

The setting for our wedding was perfect. We had our ceremony on their lawn and our reception under the tent. Everything was in full bloom since it was right before the harvest, so the setting was beautiful. The event planner was wonderful to work with. She was very responsive, always willing to help out, and ran things very smoothly the night of the wedding. I would highly recommend.

Services Used: Ceremony & Reception Venue, Wedding Planning
Did you find this review helpful? Yes