Chez Josef 3.0 out of 5.0 3.0/5.0
Agawam, MA
(No Phone Number)
  Reviews (4)   Website    
Overall Rating
Quality of Service:
   2.5 out of 5.0 (2.5/5.0)
Responsiveness:
   3.0 out of 5.0 (3.0/5.0)
Professionalism:
   3.1 out of 5.0 (3.1/5.0)
Value For Cost:
   3.6 out of 5.0 (3.6/5.0)
Flexibility:
   3.0 out of 5.0 (3.0/5.0)

 
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jaredscandy
Wedding: 06/13/2009
Reviews: 5
3.6
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

Food was good, the place looked great. I had some issues getting in touch with people in the beginning after we booked. Our dining room manager, Marc Sparks, was great.

Reviewed On:
06/25/2009

Services Used:
Catering

Pamela
Wedding: 05/30/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Chez Josef was fantastic. My husband and I were amazed with the amount of work put into our wedding. Linda coordinated the whole wedding, from the outdoor ceremony, to helping us with the food and cake. The food was outstanding! The attention to detail was amazing. As a bride, everything was taken care of so I wouldn't have to worry. Overall, an amazing place to get married and have the reception!!

Reviewed On:
08/19/2009

Services Used:
Catering

jwdkellogg
Wedding: 06/07/2008
Reviews: 3
0.4
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:2.0 out of 5.0(2.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)

they where horrible, very difficult to get a hold of, never returning phone calls, rude, and didnt follow the agenda that we had discussed with them. very inpersonable.

Reviewed On:
08/05/2008

Services Used:
Catering, Wedding Cake

Lori
Wedding: 10/27/2007
Reviews: 5
3.2
out of 5.0
Quality of Service: 2.0 out of 5.0(2.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

Chez Joseph is a banquet facility with a stellar reputation. The put the whole event together with no stress but it would have been nice to have more meetings with them through the process. I think bc they are in the business and they do weddings all the time they assume that they had things down but for us we were nervous and would have benefitted from more meetings in advance. Our meeting to go over all of the details was a week before at which time we made a lot of changes which was stressful a week before the wedding. Additionally, at our wedding there were little details that were very disorganized and mistakes made proving that more meetings would have been beneficial. I think the problem was that there were multiple weddings on the same night and attention to certain details were lacking. All in all, the day was great, the place was beautiful, the food was exceptional and we had an absolutely beautiful wedding. I am sure that noone but us noticed the little things that went wrong but we did. All in all our day was beautiful so I recomend them but I would demand a meeting to go over all of the details prior to the week before in case you want to change things and make sure that there are not a lot of other functions at the same time! All in all, they did so much right and the day was beautiful!

Reviewed On:
09/01/2008

Services Used:
Ceremony & Reception Venue, Catering, Wedding Cake