Brick City at Wenona Avenue Catering Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
46 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
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Allison Sent on 01/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!!!
Such a great family to work with and great quality food. -
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Ashlee Sent on 10/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Al and his team were truly amazing! All of my guests really enjoyed the food as well as the professionalism and presentation that Brick City gave. Brick City Catering helped my husband and I have the wedding of our dreams and we are very blessed to not only call Al our 'go to' for catering needs, but also a great friend! Thank you so much Brick City Catering! -
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Cecillia Sent on 09/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brick City catered our wedding last night at Grand Oaks. Let me just say, as the bride I did not get to sit and eat a full meal but what i did eat was absolutely amazing. Chef Al took his time with our special dinner requests and he perfected it all. All of our guests were so impressed with the food and the service Chef Al and his staff had given. -
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Wendy Sent on 05/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Al and his team did a great job catering my wedding. I received a lot of complements on the food. It was delightful to have the food managed without me having to even give it a thought.
I was very pleased with the quality and quantity of food and the professionalism of Brick City catering. -
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Kathy Sent on 03/30/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with this caterer and they were very attentive to detail, professional and willing to do all the right things to make my clients' wedding a time to remember. Al and his staff were a delightful addition to have at the wedding. -
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User2069451 Sent on 03/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brick City Catering is amazing! The staff did an excellent job on decor! Everything was in place. The food was excellent. I will definitely be referring the company to all my close friends and colleges. -
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Lenore Sent on 12/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al, Irene and their amazing staff provided an array of delicious food for our holiday party. This is the second time we used Brick City, and this time was even better! All of our staff thought the food was outstanding. We appreciated the professionalism of the staff and would highly recommend Brick City for your catering needs. -
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User1975751 Sent on 12/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al and his wife are both a pleasure to work with! Our chicken piccatta was delish. The homemade desserts including canolis, brownies, pecan delights and Italian Wedding Cookies were amazing. They're prompt, dependable and the food is always awesome. Thank you both for always being there and for your flexibility! Merry Christmas. -
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Jason Sent on 12/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AL was amazing! From the very beginning when we were referred by our vendor, until after the reception, we knew we had made the right choice. Al made us feel very at ease, invited us to his location for samples, worked well with in our budget and supplied and amazing experience! There would be no one else in the Ocala FL area that we would even consider using. -
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Maria Sent on 12/08/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our event was a Winter Holiday Social Celebration for 80 guests and with just a little over 3 weeks before the scheduled event date, we still needed a caterer and Chef Al came to the rescue. He actually answered his telephone after hours that night and emailed me a suggested menu selection. We had all plans finalized in just a short time - a major relief of stress. The table settings were beautifully coordinated with our holiday theme. The food absolutely amazing! So many guests positively raved about the meal. Chef Al made it a point to visit each table which thrilled the guests to have such personal attention. The staff was outstanding ! Many guests commented about their professionalism, and how quickly and efficiently they served. Thanks to Chef Al and his crew, our private event was a huge success. I would highly recommended Brick City Catering of Ocala. Maria -
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Michelle Sent on 11/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about Chef Al and Brick City Catering of Ocala, Florida. Al is a true professional and met our every need! Our event featured chicken breast in a cream sauce with dried pesto, artichokes and sundried tomatoes, delicious mashed potatoes and steamed veggies. Chef Al also provided Caesar salad and a to die for Dutch Apple Pie for dessert. Al, we thank you and appreciate your professionalism, timeliness, flexibility and responsiveness. You made our event a huge success, and we will definitely spread the word for you and Brick City Catering! Thanks again. -
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Mike Sent on 09/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We eloped so we decided to have a small party a few weeks after our marriage to celebrate with friends and family (40 people). Brick City Catering did an amazing job and exceeded our expectations. The event was intimate and elegant. -
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User1420275 Sent on 11/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al owner at Brick City catering is the best! Great food and great staff... I do recommend Brick City catering to anyone who has a special day or party coming up... -
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Lori Sent on 11/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al is a nice man and very easy to work with, the food was great. We had a large group (160) with only one buffet line...if I could do one thing different, I would suggest two serving lines. It would have made things go faster. Food was delicious and presentation was amazing! -
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Bethany Sent on 10/31/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al and his team are amazing!! He is so easy to work with, very flexible, provides amazing food, and caters to exactly your wants/needs!! The cocktail hour and reception food flowed so smoothly thanks to Chef Al and his team!! I would definitely choose Brick City Catering for any of your events!! -
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User1407115 Sent on 10/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The entire brick city staff was great. Chef Al made sure that everything was taken care of. The food was delicious and a good value. -
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User1153546 Sent on 05/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Al and his crew were great! Fresh tasty food, and plenty of it. Thanks guys! -
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Bob Sent on 04/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al and the rest of his team did a wonderful job catering my daughter's wedding. The food was delicious and the service was efficient and very pleasant. My wife and I would highly recommend Brick City. -
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Julia Sent on 03/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al and his team made me and my husband's day all that more special. The food was EXCELLENT and our guests kept going back for more. Chef Al is very easy to work with and does whatever he can to make sure your meal is the absolute best that it can be. So glad we had him cater our wedding!!! -
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Richard Sent on 02/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently contracted Brick City Catering for my wedding this past February. I was astounded at the professionalism and the superb job Chef Al and his crew made of the catering service. The food was outstanding! His wait staff was polite and well mannered. My bride and I were overly satisfied of the entire reception. Chef Al made it an extraordinary experience! -
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Jay Sent on 02/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks to Chef Al and his team for making this day special .. They are amazing .. If your looking for the best food in the area .. this is your caterer!! -
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User1076820 Sent on 01/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brick City Catering did a fabulous job for my wedding. They exceeded my expectations. Food and service were amazing and beyond my expectations. I would highly recommend Chef Al and Brick City to anyone for their special events. -
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Kelia Sent on 01/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brick City recently catered my wedding and I am so greatful I chose Chef Al. The staff were very professional and friendly. My family owns a catering company in New Jersey so I knew I would have a tuff crowd to please. Well, job well done Chef Al! Our day was truly amazing. -Kelia and Doug -
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Missey Sent on 01/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional customer service!!!!!!! From the very beginning chef Al had been the easiest fella to work with! He gave you whatever you wanted. We were not able to meet with him and sample the food so we went in with our fingers crossed the day of our wedding! The food was absolutely AMAZING! we had chicken and ribs with sides and we had 98% of our reception come up to us after dinner to tell us, that was the BEST wedding food they'd EVER HAD not to mention simply all around fabulous dinner! I would hire him again in a heartbeat, and so would everyone at the wedding! -
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User1059636 Sent on 01/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our venue changed our caterer last minute to Brick City, which was a tad stressful. We met with Al and he was amazingly nice and accommodating. After tasting we were a bit worried just because we were very happy with our previous caterer's food. Thankfully, Al himself came to our wedding to oversee everything, and it was all amazing. The food was delicious, the service was great, everyone had a great time.
The whole wedding went off perfectly, and a bit part of that was due to the great service these guys provided. Al is passionate about what he does and also a funny guy, great experience. -
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Kyra Sent on 12/04/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Al made an incredible dinner for our wedding! He worked with our budget and came up with a menu that would fit within it. Even though we had a limited budget he came up with a very tasty menu that was better than other caterers I tried that were double and triple the price! Everything was so good and people couldn't wait to go up for seconds. I highly recommend Brick City Catering, our wedding wouldn't have been the same without them! -
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Amanda Sent on 11/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was married last year and Brick City catered my rehearsal dinner, wedding, and the following day brunch for my out of town guests. I recently celebrated my 30th birthday, which of course I called Chef Al to make another one of my special days and event to remember. Brick City and their staff are amazing and always go above and beyond for their customers. Not only do they provide excellent food and service, they give great advice for other event needs and cool ideas for decorating. They really treat you like family and take extra time for the little details most caters would not. So if your looking for a caterer, I say...YES...YES... YES to Brick City! -
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Chris Sent on 10/31/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was married at Grand Oaks Resort and used Brick City catering to cater my event.I was very impressed with Chef AL and his staff..The food was excellent and his staff was very courteous and professional at all times,and they really went out of thier way to make sure that my guests were satisfied with there meals.I would strongly recommend Brick City to anyone that has a important function coming up.You would not be disappointed and it was great knowing that I did not have to worry about anything on my special day.Thanks again to Chef Al and his staff... -
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Lisa Sent on 10/31/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at Grand Oaks Resort on October 13, 2012 and Chef Al made my dream wedding come true!! The staff was outstanding!! They attended to all the needs of myself and my guests. He even cut the cake for all of us (with no extra charge) and I was extremly impressed by that!! I will highly recommend Brick City Catering to all my friends and will be contacting Chef Al to cater my next event. -
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Katherine Sent on 10/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My beloved husband and I enjoyed an extravagant meal, plated to appeal to the eyes as well as ones appetite. The service was wonderful, attending to all our needs quickly and efficiently. -
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Kayla Sent on 10/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brick City at Wenona Avenue Catering provided clean and friendly service at an affordable price. Allowing me and my beloved to enjoy our evening together without any stress or concern. -
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Annie Sent on 08/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I told these guys I would support their business and give them a great review if they did a great job for my wedding and they did and absolutely incredible job for us so here goes. Our first choice catering company failed us miserably. They screwed up the dates and double booked events but that's not the bad part. Rather than to find a way to cover our event they called us with only two weeks notice and canceled. We were totally shocked but we had no choice but to scramble to find a new catering service and someone recommend that we contact Brick City Catering. We had never heard of them but in the crunch we decided to have faith and in the end they really did come though for us. Even my husband was impressed with their service and he used to own a 5 star restaurant here in Ocala and service was their big thing. The owners name is Al and he and his wife really made us feel special. They not only came up with some awesome meals for our guests but they really went over the top with their presentation and service. I was so happy with the way things had gone and so were my family and friends. My mom was also very happy with the way things turned out and she was most impressed with how well the meals were prepared. Most often catered events are pretty but they don't taste very good. The chicken dinner they prepared was fabulous and my mom was asking Al's wife if she would share the recipe she was so impressed with the flavor. With most catered meals they seem to sit in the heat box for along time and the meals are overcooked or mushy but the chicken was perfect and even the alternative meals of fish were well prepared. All in all the wedding was perfect and thanks to Brick City Catering the food was perfect as well. They really went out of their way to make this a special day for us and we are so appreciative of their work. -
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Wanda Sent on 09/28/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From start to finish the staff @ Brick City understood exactly what we wanted and the day of the event. The team showed up, worked hard and served our guests the most delicious food. We were so happy to integrate the staff into the party and will use and recommend them to anyone again.
Thanks Brick City! -
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User1958470 Sent on 12/08/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These caterers are absolutely AMAZING! Came highly recommended from our vendors and a few friends, and was happy that they were available for our wedding. They worked with us in creating a menu that was to our picky tastes, and everything was just yummy! Thank you BRICK CITY! -
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Lauren Sent on 10/18/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Food was fantastic. It tasted great and was a nice temperature. Service was excellent
we are so glad we used Al for our wedding! Everything was as expected and promptly
On time. -
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Therese Sent on 02/06/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Chef Al and his wife, Irene are some of the most friendly people I have met. My son's wedding was just how I imagined. It was beautiful. The way the food was deliciously prepared and served had my guests asking where did I find this great caterer! The servers were polite with a continual smile. We opted for the beef, the chicken and salmon. The desserts are to die for. I come from a European family of cooks and all I heard were raves for this caterer. Go see chef Al-- you will love him as much as we did. -
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Amberr Sent on 12/28/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Bridge City provided excellent catering it was very delicious they arrived in a timely orderly fashion and took a lot of stress away. -
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Caren Sent on 12/19/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brick City catered your Office Christmas Party and the food was delicious! The Cannoli's were wonderful... -
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User1796298 Sent on 09/05/20144.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We were very impressed with BCC and plan to use them again on future events. Great communication and adjusted to any need that I expressed. I was confident and at ease knowing that Chef Al, his wife and their team had our events desires as their own!!! Exceeded my every expectation. Thank you!! -
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User1878761 Sent on 10/21/20144.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Al catered my daughters wedding the food was fantastic and plenty of it. He did a wonderful job.9 -
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Sara Sent on 04/30/20144.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
Great job with the catering! Guests and I were all very happy overall! Food was delicious! -
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Matt Sent on 06/21/20134.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
When we first met with Chef Al, we were very impressed with his professionalism and the flexibility to fit our budget without skimping on the menu. Our guests loved the food, which was very important to us as guests tend to remember the food more than anything from a wedding, and our guests seemed to have great interaction with the staff. The only reason this is not a 5.0 is a miscommunication in regards to a sit-down dinner rather than a buffet, and the confusion caused to the bridal party/bride the evening of the event. Chef Al did, however, work to reconcile the confusion the week after our wedding to make things right, and was very professional (rather than combative as some vendors are) during the process of meeting with us! -
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Kelly Sent on 11/09/20143.5 out of 5 rating3.5
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Quality of service 3 out of 5 rating3.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 2.5 out of 5 rating2.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
My husband and I have read reviews about Chef Al and they seemed really great but we don't feel like he really did his best for our wedding. The food was so and so. Chef Al lacks professionalism and organizational skills. We called him a week before the wedding just to check in and make sure everything was all set and ready and he acted as if he didnt know us or what we were talking about. So He told us hold on he will pull our file, which he had trouble finding and proceeded with someone else's file! Then we told him who we were yet AGAIN and when he finally pulled the right file, he knew who we were. That was a bit scary being so close to the wedding. Also, he said they would decorate the buffet table.... And he did not not. The service at the wedding went well, and his staff was friendly. He wasn't terrible.... But he was not great! -
Quality of service
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Stephaney Sent on 09/24/20142.6 out of 5 rating2.6
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Though the food was delicious, the presentation was good BUT PLAIN (didn't get to see it as the bride, and after the caterer gloated about exquisite presentation), the rest was not impressive. I was told things/details when I signed my contract that were most definitely NOT delivered. First off, the caterer missed our final meeting set up a week in advance to finalize the wedding count, food details, etc. Not Cool! And then, he tried to cut corners by asking my wedding coordinator if they could put pitchers of tea and water on the tables and have guests pour it themselves!! I don't think so! I wanted all beverages served and we discussed this! I told him I wanted an ELEGANT WEDDING!!! NOT A SELF SERVE BBQ!!! Not to mention that he plated all the salads and placed them on the tables before guests even entered the venue...leaving all of those people to walk by all these salads. Just to note, that I also SPECIFICALLY discussed this with him upon signing my contract. But none the less, he did it anyway. THEN, after gloating about their service and that they could serve hundreds of people in 1.5 hours, and after he lead me to believe that they could serve my 140 person wedding in less than 45 minutes, we had guests waiting an hour...AN HOUR!!! to be released from their tables! Others were already done eating and up dancing...AGAIN, NOT COOL! And THATS NOT ALL...his caterers asked my Mom if they could have a few beers or drinks!!! WHILE THEY ARE WORKING MY WEDDING!!! Really dude! Which leads me to the instance when myself, THE BRIDE, asked for a refill on water and a cake shot (in the contract to serve desert), the server looked at me like "whatever" and walked off and NEVER came back!. RUDE!!! NOT DONE YET!!!! When we went back to the venue the next morning to clean up....THEY LEFT TONS OF FOOD IN THE SINKS, CLOGGING THE SINKS! NOT ENOUGH STAFF! -
Quality of service
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User1929935 Sent on 11/19/20142.2 out of 5 rating2.2
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Al's service team was great, but Al is a jerk. He complained about other vendors at every meeting we had with him and then was complaining to guests about various things. Part of the agreement was that they cut and serve the cake. This never happened. He refused to even leave paper plates or napkins for the cake and left before we even cut the cake. Buyer beware. Food and his team are A+ but Al fails in customer service -
Quality of service
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Danielle Sent on 10/28/20120.7 out of 5 rating0.7
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 0.5 out of 5 rating0.5
Food was horrible and the service was also. The meat was salty and chewy. They ran out of beer. Also, the owner served the champagne with rubber gloves on. One of the waitstaff was texting the wiggle time, and her shirt showed her stomach. Very Disappointed for my friend who paid a lot. -
Quality of service
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