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Quality of service
4 out of 5 rating
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Average response time
1.5 out of 5 rating
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Professionalism
2.5 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
2.5 out of 5 rating
I was so happy to find this company to rent my linens from. They had a DIY option that cut my bill in half and it only meant that I was responsible for setting up and taking down the linens myself. This was easily done. Some of the linens were more worn than others, but the overall look was great. My only difficulty was the lack of responsiveness as my wedding date approached. I called and emailed multiple times in order to give a final linen count and got no response. When I finally heard back, I received an invoice for the new bill that was due that day. It is my understanding that the owner has another job that keeps her busy, but it really cuts down on the level of professionalism of this business. That being said, I did get the linens I desired in time for the wedding. So, I would recommend this business if you don't mind a little stress right before the big day.