Ambiance Event Rental Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
41 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
+3
User photos
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![Viviana]()
Viviana Sent on 11/02/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Profesionales y amables
Responsables, amables y todos los productos de calidad. Los recomiendo al 100% las sillas espectaculares -
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Brenda Sent on 07/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brenda Guzman
I would definitely recommend Ambiance Rental to everyone! They were willing to work with my partner and I during this pandemic since everything was uncertain due to COVID. Their response time is incredible and they explain everything thru email. Their prices were sooo reasonable! Just an awesome company you will not be disappointed! 😉 -
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![Marlene]()
Marlene Sent on 07/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extremely punctual!!
The chairs and runner that Zi rented from them were priced reasonably. They arrived ahead of schedule and communicated with me on the day of the event to assure my satisfaction with the set up. -
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![Jenyne]()
Jenyne Sent on 05/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely gorgeous
This was the perfect company to call for our wedding. Their online catalog wa super easy to browse through and I was able to design the wedding of my dreams. It took me a few weeks to get my decisions in order and a couple things I originally wanted weren't available but we found other items as a good replacement. They added several things last-minute and were very accommodating. Their delivery service was on-point and communication was excellent. HUGE thank you to Ambiance, you MADE the entire wedding!!!! -
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Itzel Sent on 12/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality and Excellent Service
Our sales person was Francisco, he was very fast, trust worthy and overall excellent. Everything was as expected and on time. Definitely wont doubt to use there service again and recommend it to others. -
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Swell Sent on 12/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and Easy to work with
We used Ambiance to rent a furniture for a wedding in San Juan. We worked long distance via email and everything went very smoothly. Professional, courteous, everything arrived on time. Products were very nice, the tufted round bar was especially beautiful. We will use them again. -
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Robert Sent on 12/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!
Excellent service! The decoration was beautiful! 🥰 I recommend them 100% -
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Hannah Sent on 06/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francisco was beyond delightful to work with!
He was incredibly responsive and reasonable, not to mention reliable!
With over almost 10 years of experience with new vendors I understand some vendors treat larger contracts with more importance than others. This was never I factor with Francisco. Not only did he personally come to the site visit of this wedding 9 months in advance... post Hurricane Maria... but he also was part of the execution of the day-of execution of this wedding and contributed with a personal involvement in this beautiful couple's success.
Please use Ambiance and Francisco for the success of your future event! He was reliable and welcoming to all direction for the best interest of the couple!
- Hannah Forsythe
HF Events -
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Megan Sent on 03/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Ambiance to rent items for our ceremony and our chairs. Francisco was very helpful and a great communicator. We were very happy with this service and our ceremony looked beautiful. -
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Sheri Sent on 02/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not say enough positive things about Francisco and Mara with Ambiance Event Rental. I was planning a destination wedding in Puerto Rico from NYC, and they made it extremely easy and stress free for me. Their response time was extremely prompt, always within minutes to hours, and they helped keep me organized. Also, I only went to PR ONCE to their showroom to pick out my chairs, flowers, etc. I gave them a lot of leeway as far as the decorating (placement of chairs, layout) etc. and they exceeded my expectations. I will never forget the moment that I walked up the stairs at Antiguo Casino de Puerto Rico... they absolutely took my breath away and it could not have been more perfect! I can honestly say that it was one of the most memorable moments of my wedding and I undoubtedly have Mara and Francisco to thank for that!!! -
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Jarolyn Sent on 01/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Ambiance for all my rental needs for my wedding, chairs, table, linen, as well as decorative items. Everything was beautiful, elegant, and exactly what I wanted. They were very responsive and took care of everything and helped to make my wedding planning stress free. I would definitely recommend them and use them again! -
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Johanna Sent on 06/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francisco at Ambiance Event Rentals was extremely helpful and patient with my many, many questions and changes. He was very responsive and available. This company offers excellent value, and the booking process was straightforward and efficient. We rented natural chairs for our reception, gold candelabras, and a rustic altar table. Everything was delivered on time. I'm told that the venue we used (Hotel El Convento) also works closely with Ambiance Event Rental for their event needs, so that's a big recommendation in and of itself! -
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Josephine Sent on 05/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francisco and his team were amazing. He was so responsive and accommodating for our budget. Planning a destination wedding is not easy! Via email, he showed me different options for our outdoor wedding that would look perfect and I must say the pictures didn't do any of it justice! Our ceremony was so beautiful and I couldn't ask for anything better! It was all perfect! A million thanks! -
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User2737375 Sent on 08/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ambiance Event Rental is the best! I was going crazy looking for a wedding cake table and for it to be picked up late at night and finally found it, at the last minute. The employees are amazing and the table was gorgeous. Definitely I will recomend the place to everybody I know. :) -
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Brittany Sent on 06/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ambiance was probably the most responsive we had, which means A LOT when you're planning a destination wedding. I sometimes felt like I changed my rental needs once a week, but Francisco was SO patient with me through all of the changes, and a venue change. We rented gold Tiffany chairs, white Tiffany chairs, a variety of tables, sequin linens for all of our tables (champagne and ivory), an aisle runner, altar columns, and they also did draping and twinkle lighting at our venue as well. All of the rentals were in great condition, and the draping and lighting was beautifully done. I would highly recommend Ambiance! -
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Vanessa Sent on 04/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francisco was very helpful with helping me plan a destination ceremony and reception. He was very flexible and accommodating with helping decide on setup through phone calls and email. Everything came out as I wanted even with the last minute changes due to the weather. I highly recommend him and Ambiance Event Rental. -
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Nicholas Sent on 08/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ambiance's service was such a relief. The rest of the wedding vendors had minor hiccups, but these guys were perfect. Timely, responsive, and everything looked better than we thought. Would definitely recommend them and would use them again for any other event. -
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Demetrica Sent on 08/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As the bride on the east coast, I had to plan a wedding in PR from a distance which meant relying on technology. Through email, Ambiance Event Rental sent us pictures, pricing options and alternatives. Ambiance was responsive to our needs and professional. The value and quality of the products were great and met our expectation. I'm glad I found Ambiance on WeddingWire.com -
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Wanda Sent on 08/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional and diligent. I would definitely use again. Thanks to all involved. -
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User2996932 Sent on 07/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ambiance was an incredible vendor! They were helpful, had excellent communication the whole time and made planning a destination vow renewal a dream!! They were early and set up at the given time and executed my vision perfectly!!! Thank you so very much and we look forward to using you again!!! -
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Vanessa Sent on 07/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent customer service and products! -
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Jamila Sent on 01/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am from Pittsburgh and had my destination wedding in San Juan. i rented my chairs and napkins form Ambiance. They arrived on time and looked like they did in the pictures. I was pleased. I would not hesitate to use them again!! -
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Lcda. Sent on 12/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
El servicio de excelencia. Profesionalismo, puntual y todo el equipo arrendado estaba en perfectas condiciones. -
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Angelique Sent on 12/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional and responsable. Rentals are super modern and chic, just what I was looking for. I would recommend them with my eyes closed. Thanks Ambiance for all of your help!!! Thanks to you our wedding came out great and beautiful :) -
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Anamaris Sent on 12/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super responsables y de excelente calidad. Todo quedo bello!!!!! Gracias!!! -
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Chelsea Sent on 12/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am a wedding planner based out of South Fl. This was my first destination wedding in PR so I was using all new vendors. My bride was out of IA, so I had no contacts out of PR. Ambiance was a pleasure to work with...I even made last minute changes and they were able to accommodate. I would recommend and use again! Thanks guys! -
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Ana Sent on 12/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure working with this vendor. Everything looked beautiful!! -
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![Laura]()
Laura Sent on 04/10/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ambiance was a great vendor to rely on for our wedding chairs. They were very flexible when we had a change of guest numbers and delivered the seating on time. Gracias! -
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Merylin Sent on 01/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the opportunity to personally go to Ambience´s showroom and look at their inventory. First, I was very impressed on all of the rentals they have to make any event look event more special, but mostly, elegant. Beautiful, elegant and unique items, loved it. I went to pick up special linens for my event and the service from start to end was personalized and professional. I highly recommend Ambience for your event rentals. I cannot thank them enough for everything. Thank you soooo much!!! :) -
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Vanessa Sent on 01/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The team at Ambiance provided all of my linens, chairs and ceremony setup. They where amazing! The quality of their linens is superb and the service is excellent. They setup the day before for us and brought all our gorgeous chivalry chairs, which where in perfect condition. They consulted with us when choosing the linens and showed us various options that matched our Gatsby theme. Our favorite linen was the cake table! It was a beautiful sequin black linen that was stunning!!! It looked even better in pictures. We also rented our bride and groom table with them, a beautiful mirror table that was upholstered on the bottom with a fine black fabric and looked so GLAM. They also created a lounge area that was incredible and totally wrapped in our theme and to top it off our favorite item of the night, THE BAR, a round custom bar in black and white, this was the highlight for all our guests, they kept talking about how gorgeous it looked. We loved everything about Ambiance they where truly above and beyond our expectations. -
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Maria Sent on 10/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
el servicio fue excelente!sin dudar lo recomiendo...y vinieron hasta mayaguez! -
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Perfect Sent on 08/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excelente servicio y equipo a rentar en excelentes condiciones. Los precios están bien accesibles y son bien flexibles para beneficio del cliente. Los recomendamos 100%. Excellent service and rented equipment in excellent conditions. Very competitive prices and they are very flexibles with their clients. We recommended 100%. -
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Eyra Sent on 07/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To me it's very important to meet delivery and pick-up schedules, not only this happens with Ambiance Rental, I must say that the employees are extremely professional. -
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Nyrma Sent on 05/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with Ambience Event Rental always is phenomenal. Besides having one of the best equipment collection in the city, Ambience Event Rental provided outstanding quality of service for all my weddings. They are very professional and timely but most importantly very helpful. They are wonderful to work with. They go out of their way to ensure every equipment looks excellent and that they are perfect and one of a kind.
Thanks for always doing such an amazing job!! I highly recommend Ambience Event Rental for all of your events needs! -
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Ivette Sent on 08/22/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
You will find a great variety of articles for all occasions with a finest touch that will enlighten your celebration. -
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Ana M. Sent on 08/12/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excelente servicio y productos!!! Y la atencion al cliente insuperable. -
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![Iris]()
Iris Sent on 12/08/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great! Loved it
They arrived early and had everything I ordered. The tables looked gorgeous and the cups. Very responsive to emails. -
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Kelli Sent on 01/29/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Francisco for rentals for our wedding. He was very accommodating, and great value for the money. For example, Ambiance was a fraction of what other vendors quoted for outdoor string lights, what I appreciated.
One thing I didn’t realize in the beginning of wedding planning is that there are companies that will be an ‘all-in-one’ design and execution company for florals, décor, etc. Do know – you are going to pay an arm and a leg for these!!!! The much better option is to go with Ambiance and hire a separate floral company. We worked with Glow, who worked incredibly well with Ambiance…they even took vendor calls together to ensure the design and florals were seamless! This is a great way to save money, and to ensure your vision is recognized.
Ambiance is very detail-oriented, which I appreciated. Communication was a little lacking over the 3 weeks over the holidays (which was making me nervous since my wedding was in a couple of weeks), however, Ambiance still delivered and everything turned out okay.
Ambiance has a great selection of items, including beautiful lanterns, chairs, candelabras (WOW, I LOVED those candelabras!), and so forth.
Overall, I highly recommend working with Ambiance and Francisco. They are professional, detail-oriented, great value/quality and great team-players.
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Jennifer Sent on 02/28/20174.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Ambiance provided the rentals for our destination wedding at a villa in Arecibo, PR. Everything was wonderful. They were very responsive throughout the planning process. Met with us when we visited San Juan so we could see things in person. Tables, chairs, linens - all were great! And they were understanding when we had a few issues at pickup the next morning - one of the candles fell over and left burn marks on one of the linens. No problem, we paid and it wasn't astronomical. -
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Dana Sent on 11/15/20171 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
These guys refused to refund our wedding deposit when the hurricane made keeping January wedding plans impossible. Watch out! Terms and conditions were in Spanish that stated deposits were non-refundable!! Stay away!!! -
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Luann Sent on 01/17/20180.6 out of 5 rating0.6
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I would use extreme caution when getting involved with this vendor. Due to Hurrican Maria, our daughters wedding had to be rescheduled at the last minute to the states as the venue (the fort) was closed down due to damage from the hurricane along with most of the hotels we had booked for family and friends. this vendor was the ONLY ONE that would not refund our money $182.00 for chair rentals. they did tell "What we’re currently offering clients that had to cancel their event due to Hurricane Maria’s passing is rescheduling within eighteen months of the original event date. Any paid amount will remain as credit for the established time frame, for the original event or another type of event". Why would we need chair rentals in PR in the next 18 months. I'd think twice before booking with them. -
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