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Weddings

Ambassador Capital Limousine Service Inc. Reviews

Ambassador Capital Limousine Service Inc.

Ambassador Capital Limousine Service Inc.

Louisville, KY
4.4 out of 5 rating, 7 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
7 Reviews
87% recommend it
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.1 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

7
  • B
    Becca Sent on 03/14/2017
    5 out of 5 rating
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    Great service! They arrived early and had a red carpet rolled out for me and my new hubby! Our driver was personable and so nice! I would definitely recommend them to anyone.
  • User1670907 Sent on 06/20/2014
    5 out of 5 rating
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    A+++++ guys right here. This is just my opinion on what I saw from the Limo service-My bridesmaids surprised me with this.
    We got a driver named Steve-----or Speedy or Speedy steve...or all of the above. This guy was amazing and deserved a raise.
    I was dressed and ready but not all my girls were. They were making me late to my own wedding. I asked Steve his name and mistakenly thought he said Speedy so we cleared that up and called him Speedy Steve the rest of the day. He got us from point A to point B in a flash. My grandmother could not keep up with him and we were only a few minutes late by the time we got there. Steve had a sense of humor, he made sure to help me in and out of the car, he went around to the door we asked him to and I made the whole experience a dream for me.....the bride. I HIGHLY RECOMMEND THIS CAR SERVICE!!!!!!!!!!!!!!
  • User1549099 Sent on 03/03/2014
    5 out of 5 rating
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    I just wanted to inform know that we greatly enjoyed your services to us during our wedding! We used your limousine service Saturday Feb 15th 2014. Our limo driver arrived on time and was kind and professional the entire evening. We ran into some heavy traffic on our way to the reception but he kept us informed the entire time and ultimately got us there with little time wasted.

    He then contacted the groom, (multiple times) my husband Travis Stepp and informed him that he had left his wallet in your Limo. My guess is, protocol says you all must take those items left in the limo to the office and place them in a safe. Our limo driver went above and beyond what as expected and brought it back to us.

    We left for our honeymoon the next day and would not have been able to pick up his wallet on a Sunday from your company. We are very grateful for the service we were provided that evening. We wanted to let someone know that our driver was great and we would highly recommend your company to anyone looking for limousine service. Thank you again.

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  • C
    Charity Sent on 09/07/2008
    5 out of 5 rating
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    I had 2 limos they were clean and ready on time. Nice service!
  • E
    Elizabeth Sent on 02/01/2010
    4.4 out of 5 rating
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      4.5 out of 5 rating
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      3.5 out of 5 rating
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      5.0 out of 5 rating
    I wanted to ride in a big limousine so we went with Ambassador's 14 passenger Excursion.Our limousine was on time to pick us up all three times that we had scheduled.Ambassador is definitely a company that I would like to work with again.
  • B
    Beth Sent on 08/25/2009
    4.3 out of 5 rating
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      4.5 out of 5 rating
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    Driver was very friendly. Cost was much better than other local limo services. We had a little trouble getting in touch in the beginning, but ultimately I would recommend them.
  • Selina
    Selina F. Sent on 06/02/2021
    1.8 out of 5 rating
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    Just wish our ride temp was more comfortable

    I rented the 18 passenger black Limo Bus for my daughter's wedding on May 8, 2021. I will say that they were on time & driver was nice. The bad part is that we had a bridal party of 12 all in long gowns, full wedding dress, inside the Limo bus was warm on the drive to our venue & we were sweating!
    It was not a hot day just sunny. A few minutes into our ride I asked the driver to turn the A/C down, after another few minutes I asked her again to make it colder as it was still too warm, the bride was overheating & some bridesmaids were fanning their gowns to try to cool off & I closed the blinds to try to help cool down the inside. On my second request I watched the driver play with the A/C knob & turn it all the way to cold. By the last 5 minutes of the ride it finally cooled down but it was a bit too late our bride was nauseated. I called the owner & all I got was excuses. He told me the Freon was low & that it should have only been 5-7 degree warmer in the vehicle. So if it was set to 68 it was actually almost 78 degrees in the back where we all were & my daughter was in a full long flowing wedding gown. Owner explained that they usually only turn the temperature down a little at a time when asked & that only upset me more as I think back to how overheated our bridal party was during our ride. He also had the nerve to tell me that the same limo bus was used later that night & there was no problem with it being warm, well the temperature also dropped that evening into the 50's. I was very disappointed with this rental.
    My advice is before renting talk to the owner to make sure that the limo has been serviced & A/C is fully charged. Make sure the vehicle is cooled down Before they arrive!