Mrs. Pickle
Wedding: 09/12/2009
Reviews:
5
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Thank you Carla for all your hardwork and dedication to make our honeymoon very memorable and special. The honeymoon was laid out perfect for us... visiting Moorea first then Bora Bora, is by far the best route to take. We will be contacting you for all big vacations in the future - you have earned our business.
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Reviewed On:
10/30/2009
Services Used:
Unique Services (Other)
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Anastasia
Wedding: 07/05/2008
Reviews:
2
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Carla is by far the best travel agent out there. Our family travels two to four times per year and has seen a fair share of travel agents and agencies. With Carla, we receive personalized, exceptional customer service with the backing and muscle power of a large agency.
We have taken many different types of trips with Carla: Honeymoon, family travel, recreational travel etc. With each trip we had very specific needs and were looking for a specific type of a resort/vacation. Every trip Carla matched us with a resort that matched our needs perfectly. To have an agent who is able to listen to you and who has firsthand knowledge of many resorts is definitely a jewel worth cherishing.
As with all travels, sooner or later, you are bound to hit a snag. All we had to do was call Carla and our vacation continued being hassle-free. On our trip to Sandals Negril, Jamaica, the resort put us in a room that was not up to our expectations of Sandals (was small and older-though it was well taken care of and clean). We asked the hotel to move us to a different room or to allow us to pay for an upgrade. Unfortunately, the hotel was 100% booked out but no other rooms were available (this is what happens when your plane is six hours late due to technical difficulties). We called Carla and she made all the arrangements to have us transferred to their sister resort (which we liked a bit more), arranged for private transportation, upgraded us to a higher category room. All at no extra charge! All with no headaches for us! With Carla, we travel rest assured.
We love Carla. She listens attentively, has firsthand knowledge of the resorts, matches you to a perfect resort, and takes really good care of you. Even after we return from our trips, she always calls and gets feedback. Now that’s service!!!
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Reviewed On:
04/23/2009
Services Used:
Transportation, Unique Services (Other)
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5.0/5.0
