A. T. Thomas Jewelers Reviews

Reviews

• Katie Sent on 12/30/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  When I accidentally fell in love with the most beautiful engagement ring in the world at A.T. Thomas, they made sure that my best friend left the store with a card with all the information she would need to direct my then boyfriend right back to it. Imagine my surprise when he got down on one knee and showed me the ring he had purchased!!
  
  A.T. Thomas was where we went to buy his ring as well. My husband got to try on multiple rings, while he and the salesman talked about the width of his ring related to grip on a golf club (who knew that was even an issue?). We walked away very satisfied that day, too!
  
  And when I ordered my band, but wanted one diamond replaced with a sapphire as an homage to my mother's engagement ring, they took care of that without any problem.
  
  A.T. Thomas has been so good to us! We are so thankful to have a wonderful store like theirs in town!!

  When I accidentally fell in love with the most beautiful engagement ring in the world at A.T. Thomas, they made sure that my best friend left the store with a card with all the information she would need to direct my then boyfriend right back to it. Imagine my surprise when he got down on one knee and showed me the ring he had purchased!!
  
  A.T. Thomas was where we went to buy his ring as well. My husband got to try on multiple rings, while he and the salesman talked about the width of his ring related to grip on a golf club (who knew that was even an issue?). We walked away very satisfied that day, too!
  
  And when I ordered my band, but wanted one diamond replaced with a sapphire as an homage to my mother's engagement ring, they took care of that without any problem.
  
  A.T. Thomas has been so good to us! We are so thankful to have a wonderful store like theirs in town!!
• Tara Sent on 01/11/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  My fiancee and I worked with AT Thomas Jewelers to make my engagement ring perfect! I didn't want a diamond center stone but something more affordable and Carly (who unfortunately no longer works there) was able to find the perfect center stone. She didn't push me into a diamond but listened to what I wanted and ordered several different stone cuts and sizes for me to look at. It was her that did more research and found the moissanite stone that I currently have. It is perfect and you can't even tell it isn't a real diamond plus half the price! I had such a great experience with them. They sized my ring twice for free and gave me a great discount on my setting. I can't wait to go pick out my fiancee's wedding band from them. I would highly recommend them to anyone.

  My fiancee and I worked with AT Thomas Jewelers to make my engagement ring perfect! I didn't want a diamond center stone but something more affordable and Carly (who unfortunately no longer works there) was able to find the perfect center stone. She didn't push me into a diamond but listened to what I wanted and ordered several different stone cuts and sizes for me to look at. It was her that did more research and found the moissanite stone that I currently have. It is perfect and you can't even tell it isn't a real diamond plus half the price! I had such a great experience with them. They sized my ring twice for free and gave me a great discount on my setting. I can't wait to go pick out my fiancee's wedding band from them. I would highly recommend them to anyone.
• Heather Sent on 07/12/2008
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My husband has bought many items of jewerly with A.T. Thomas since his first pleasant experience. My only experience was when we picked out our wedding bands, but they were wonderful. They also took to the opportunity to clean my engagement ring as we shopped. The staff did not take us to the expensive section, but rather listened to what we wanted and showed us a variety of rings in our price range.

  My husband has bought many items of jewerly with A.T. Thomas since his first pleasant experience. My only experience was when we picked out our wedding bands, but they were wonderful. They also took to the opportunity to clean my engagement ring as we shopped. The staff did not take us to the expensive section, but rather listened to what we wanted and showed us a variety of rings in our price range.
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• Hannah Sent on 07/08/2015
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  I knew going in that I did not want a diamond center-stone. My birthstone is amethyst, and purple is the favorite color for both of us. Several jewelers were difficult about having such a cheap stone as a center stone. One saleswoman refused to call it an engagement ring, instead insisting that if there isn't a diamond, it's just a promise ring, and was reluctant to show me wedding sets. At another jewelry store, the saleswoman tried to flatly tell me that no jeweler would ever mount an amethyst as a center stone because it is too soft, and if I tried to have them do it there, it would come with no warranty or guarantee of quality.
  
  So I was pretty worn out by the time we got to A. T. Thomas. However, as soon as I mentioned what I had in mind, the girl at the front desk brought out Chris, who helped us immediately. He took us back to the bridal section and started asking questions. It was great how he treated me like an intelligent adult, giving me the opportunity to share my vision of the perfect ring. The best part was, he knew we were just shopping to give my boyfriend an idea, and that there wouldn't be a purchase that night or anytime soon. But he didn't push or act like we were wasting his time, which was refreshing.
  
  Some of their

  I knew going in that I did not want a diamond center-stone. My birthstone is amethyst, and purple is the favorite color for both of us. Several jewelers were difficult about having such a cheap stone as a center stone. One saleswoman refused to call it an engagement ring, instead insisting that if there isn't a diamond, it's just a promise ring, and was reluctant to show me wedding sets. At another jewelry store, the saleswoman tried to flatly tell me that no jeweler would ever mount an amethyst as a center stone because it is too soft, and if I tried to have them do it there, it would come with no warranty or guarantee of quality.
  
  So I was pretty worn out by the time we got to A. T. Thomas. However, as soon as I mentioned what I had in mind, the girl at the front desk brought out Chris, who helped us immediately. He took us back to the bridal section and started asking questions. It was great how he treated me like an intelligent adult, giving me the opportunity to share my vision of the perfect ring. The best part was, he knew we were just shopping to give my boyfriend an idea, and that there wouldn't be a purchase that night or anytime soon. But he didn't push or act like we were wasting his time, which was refreshing.
  
  Some of their
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  User2191789 Sent on 06/22/2015
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  The selection at A. T. Thomas was wonderful! We purchased our wedding bands from them, and couldn't be happier with the choices we made. The staff was all very professional and knowledgeable!

  The selection at A. T. Thomas was wonderful! We purchased our wedding bands from them, and couldn't be happier with the choices we made. The staff was all very professional and knowledgeable!
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  User892428 Sent on 08/08/2012
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  They have great products, great service, and they may not be the cheapest in town but they are willing to work with everyone and gift discounts to repeat customers! I love A.T. Thomas!

  They have great products, great service, and they may not be the cheapest in town but they are willing to work with everyone and gift discounts to repeat customers! I love A.T. Thomas!
• Rachel Sent on 11/19/2007
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  I have one of the most unique and beautiful wedding rings. We bought a setting on display because of our budget. The jeweler was willing to work with us and now I have custom bands. Thank you!!

  I have one of the most unique and beautiful wedding rings. We bought a setting on display because of our budget. The jeweler was willing to work with us and now I have custom bands. Thank you!!
• Joanna Sent on 08/20/2008
  4.5 out of 5 rating

  4.5
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.0 out of 5 rating
    4.0

  If you want someone who really knows their jewelry, go to AT Thomas Jewelers. The owner designs a lot of their pieces and knows the business (and their jewelry) inside-out. There is also an exeptional selection of women's wedding bands and engagement rings, almost to the point where it's overwhelming. We were able to find the unique band there that perfectly complimented my engagement ring (which actually came from a different jeweler), while it seemed that we were seeing basically the same five bands everywhere else we went that looked okay, but nothing more. The selection there allows you to find something unique for your ring. Although we were accidentaly shipped the wrong ring the first time around, they were quick to fix the mistake and get me the correct ring. We were pleased enough with the service there that we also bought my then-fiancee's band there as well, despite the fact that we had seen basically the same ring in numerous other jewelry stores for slightly less (his ring did come with a better guarantee at AT Thomas, though).

  If you want someone who really knows their jewelry, go to AT Thomas Jewelers. The owner designs a lot of their pieces and knows the business (and their jewelry) inside-out. There is also an exeptional selection of women's wedding bands and engagement rings, almost to the point where it's overwhelming. We were able to find the unique band there that perfectly complimented my engagement ring (which actually came from a different jeweler), while it seemed that we were seeing basically the same five bands everywhere else we went that looked okay, but nothing more. The selection there allows you to find something unique for your ring. Although we were accidentaly shipped the wrong ring the first time around, they were quick to fix the mistake and get me the correct ring. We were pleased enough with the service there that we also bought my then-fiancee's band there as well, despite the fact that we had seen basically the same ring in numerous other jewelry stores for slightly less (his ring did come with a better guarantee at AT Thomas, though).