PsPrint Reviews

Reviews

• Laura Sent on 12/29/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  For our wedding, I purchased a digital invitation suite (invitation card, details card, RSVP card) and needed a company to print everything. We needed about 300 of each to send out and luckily began looking at printing companies months before I needed them printed to find the best deal. I finally ran across PsPrint, which was a downright steal compared to every other online printing service I found. I ended up buying 300 invitation cards, 500 detail cards, and 1000 RSVP cards because their bulk option prices were THAT low. It was more than I wanted or needed, but 1000 RSVP cards with PsPrint were cheaper than 200 RSVP cards with another company - it was almost unbelievable. I... Read more

  For our wedding, I purchased a digital invitation suite (invitation card, details card, RSVP card) and needed a company to print everything. We needed about 300 of each to send out and luckily began looking at printing companies months before I needed them printed to find the best deal. I finally ran across PsPrint, which was a downright steal compared to every other online printing service I found. I ended up buying 300 invitation cards, 500 detail cards, and 1000 RSVP cards because their bulk option prices were THAT low. It was more than I wanted or needed, but 1000 RSVP cards with PsPrint were cheaper than 200 RSVP cards with another company - it was almost unbelievable. I was a little nervous about the quality since their bulk printing was so cheap, but I was pleasantly surprised at how wonderful all the cards came out. Everything was better than I could've imagined and I paid easily a fourth of the price! Highly recommend PsPrint for any of your printing needs, especially if it's a ton of wedding invitations!
• Nina Sent on 11/01/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  We had a massive wedding with 1500 guest. We were on a budget and PSprint was a steal. We used their greeting cards to design our invitations and for 2000 invitations only paid around ~$400. The invitations came out perfect, paper card stock was nice, and color ink looked amazing.

  We had a massive wedding with 1500 guest. We were on a budget and PSprint was a steal. We used their greeting cards to design our invitations and for 2000 invitations only paid around ~$400. The invitations came out perfect, paper card stock was nice, and color ink looked amazing.
• Ellan Sent on 09/08/2008
  4.9 out of 5 rating

  4.9
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  this is one of my favorite vendors! we had our ceremony programs, reception program/ menu, and chair cards printed here. they are fast! i work near their oakland location so i never even paid for shipping. if you have a graphic designer that you can work with this is the way to go. i am not much of the craft type in that way but prefer professionally printed products. everything looked so great that people asked if we had a wedding coordinator! we didnt but we had a awesome graphic designed which made all the difference.
  
  i will be gettiing the thank you cards printed here as well.

  this is one of my favorite vendors! we had our ceremony programs, reception program/ menu, and chair cards printed here. they are fast! i work near their oakland location so i never even paid for shipping. if you have a graphic designer that you can work with this is the way to go. i am not much of the craft type in that way but prefer professionally printed products. everything looked so great that people asked if we had a wedding coordinator! we didnt but we had a awesome graphic designed which made all the difference.
  
  i will be gettiing the thank you cards printed here as well.
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• Romi Sent on 06/24/2008
  4.1 out of 5 rating

  4.1
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    3 out of 5 rating
    3.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5 out of 5 rating
    5.0

  We designed our own invitations and used PsPrint to print them. We selected different sizes of postcards for the invitation, response card, map, thank you card, etc. It worked out really well for us, and our unique invitations got a lot of praise! We got exactly what we wanted for a fraction of the cost, and they were ready for pickup a day early.
  
  There is a lot to choose from, which is great, though I'd suggest reviewing the order a lot, as it's easy to overlook options. If there is time, order the proof.

  We designed our own invitations and used PsPrint to print them. We selected different sizes of postcards for the invitation, response card, map, thank you card, etc. It worked out really well for us, and our unique invitations got a lot of praise! We got exactly what we wanted for a fraction of the cost, and they were ready for pickup a day early.
  
  There is a lot to choose from, which is great, though I'd suggest reviewing the order a lot, as it's easy to overlook options. If there is time, order the proof.
• Matthew Sent on 07/08/2021
  1 out of 5 rating

  1.0
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Abysmal customer service and product quality

  We ordered glossy brand stickers, and not only did they send us matte stickers, but over half of them were cut poorly to be slightly off-center. When I contacted them about the issue, they blamed it on the border of my design being too small. A thicker border may have made the off-center cut slightly less visible, but still isn't an excuse, and doesn't explain the stickers being incorrectly printed matte. I agreed to alter the sticker design so they could be reprinted, but got busy as I run a business. When I did get around to recontacting PsPrint to replace my order, their customer service told me they could no longer replace or refund my order since too much time had passed. There are much better options to print stickers, I'd avoid this company at all costs.

  We ordered glossy brand stickers, and not only did they send us matte stickers, but over half of them were cut poorly to be slightly off-center. When I contacted them about the issue, they blamed it on the border of my design being too small. A thicker border may have made the off-center cut slightly less visible, but still isn't an excuse, and doesn't explain the stickers being incorrectly printed matte. I agreed to alter the sticker design so they could be reprinted, but got busy as I run a business. When I did get around to recontacting PsPrint to replace my order, their customer service told me they could no longer replace or refund my order since too much time had passed. There are much better options to print stickers, I'd avoid this company at all costs.
• Gabriel Sent on 02/16/2018
  0.9 out of 5 rating

  0.9
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    2 out of 5 rating
    2.0

  Mailing services terrible, PSprint never mailed my order and month later still no response from customer service

  Mailing services terrible, PSprint never mailed my order and month later still no response from customer service
• Mortensen Sent on 05/30/2016
  0.7 out of 5 rating

  0.7
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    0.5 out of 5 rating
    0.5

  This is a terrible company to do business with. Their web-based design software has flaws that they are aware of and have not fixed. My order arrived with kerning issues, which I will not present to potential customers.
  
  They are the least expensive service I could find, and I got what I paid for.
  
  I had been in contact with them, and I gave clear instructions to re-print a correction that I made after learning of the glitch in their design software and poor color matching when my order arrived.
  
  It seems that I have dropped off of the face of the earth in their minds because they did not send me the correction that I... Read more

  This is a terrible company to do business with. Their web-based design software has flaws that they are aware of and have not fixed. My order arrived with kerning issues, which I will not present to potential customers.
  
  They are the least expensive service I could find, and I got what I paid for.
  
  I had been in contact with them, and I gave clear instructions to re-print a correction that I made after learning of the glitch in their design software and poor color matching when my order arrived.
  
  It seems that I have dropped off of the face of the earth in their minds because they did not send me the correction that I was promised over the phone, and I have not received further contact from them. I gave specific instructions to multiple customer service representatives and more than once, those instructions were blatantly ignored.
  
  I gave them 1 star because 0 isn't an option.

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