What primary photographic style do you identify with?
Contemporary, Photojournalism, Portraiture
What do your packages include?
Albums, Digital Files, High Resolution Images, Proof CD of All Images, Video Montage
Do you have liability insurance?
Yes
Do you offer special techniques such as hand-coloring or toning?
We have an in-house member of our team that handles most of the post processing. We are currently working with the latest evolving software needed to look after proofs that come out of the camera from an event.
Do you have experience shooting in various lighting situations?
Two of our three main photographer's have experience with photographing for the media and have experience with tough conditions that change all the time. All of us have photographed weddings in dark churches & reception venues and have the lenses need to capture these.
Is your media preference film or digital?
We all shoot digital. It allows us to be more creative and to not let up when shooting an event. (You can never go back in time and photograph something you second guessed on shooting)
How many photographers do you work with?
We have 6 main photographers and 4 people that assist us with 2nd shooting for larger weddings or weddings with a large headcounts or operating photo-booths.
Do you guarantee your presence at the actual event?
Yes. Even if you have to drag our dead body to your wedding. (joking) Since we are a team, it also allows us to assist each other.
Do you sometimes book yourself for more than one event in a day? Weekend?
Never more than one in a day. It's not fair to both couples. We have shot weddings back to back (Sat then on a Sunday). This was done when we were starting out, but it's rare now since we have a team.
Do you have a replacement photographer in case you become unavailable on the day of the event?
Yes, we have other photographers in-house that we know and trust. We also have built a strong relationship with other local photographers who also do great work for their clients.
What kind of equipment do you typically bring with you on the day-of?
Camera's & flashes with back-ups for each. We also bring back-up storage for memory cards as well as more than enough memory and batteries for flashes and cameras. We also have our own lighting if we need to bring it. We also bring a great attitude, and we try and mingle when we can with the bridal party and family to make them more comfortable with having us around the entire day with them.
Do you bring back-up equipment to the event in case of malfunction?
Yes. You have to. Period.
Do you charge hourly or full day?
Some smaller packages are hourly, but most are full-day. Every couple is different and every wedding is different, so you really can't have packages that are not flexible in some way.
Are you available to shoot extra hours? If yes, how much do you charge for extra hours?
It's all in the contract. Main photographers run $200 per hour and 2nd shooters are around $100 per hour. We are willing to stick around. Many times, timelines run late. We are not clock watchers and don't mind sticking around to get key shots when needed.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
During a wedding, there is some down time here and there. That is our breaks. Also driving between locations is also a break and a great time to crank up the tunes and get pumped up for the next part of the day.
Do you charge for travel?
Over 100Km's from Toronto, it's at our choice to charge a small fee. It's laid out in the contract (if any) travel fee's are charged
How soon after the event are the proofs ready for viewing?
It's in the contract that proofs are delivered 1 to 2 weeks after the event.
In what format are the initial proofs offered?
Full-res, unmarked digital proofs on CD or DVD
How long can the client keep the proofs?
Forever.
Do you retain the copyright for the photos?
No, the couple can print what they want and we offer a letter (if needed) for them to print with their own printing vendor.
Do you reserve the right to publish the photos?
Yes, we use the images on our website and blog for marketing. If a couple would like us to not display the images, we respect that and they need to have it in the contract with finalized.
Do you provide the digital files and/or negatives (or copies of the negatives) to the client?
Yes.
Will images be available for viewing online?
Yes, we can put them on a public gallery or private with a password.
What kind of albums do you offer?
Great, professional albums by a leading printer in the United States. We love them since their service is top notch and their product line is simple and awesome!
When will the client get the final album?
2-4 weeks after requesting it to be completed and designed.