Zales Reviews

7 | Hickory, NC
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7 Reviews for Zales

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.6
  • Value 4.7
  • Average response time 4.9

Awards

7

1 User photo

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  • Justice

    Justice Wofford · Married on 08/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Buying a ring with zales

    It was very pleasant we were greeted at the door and helped right away

    Sent on 02/01/2019
  • David

    David Robertson · Married on 06/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great store

    This was a great store to purchase our jewelry for our wedding the staff was helpful every time we went to the store!

    Sent on 06/28/2019
  • Jordan

    Jordan · Married on 06/23/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were very helpful and my engagement ring is beautiful.

    Sent on 01/14/2016
  • H

    Heather · Married on 04/21/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful place and friendly people that helped us choose my ring! Would recommend to anyone.

    Sent on 04/28/2014
  • User3765201 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    My fiancee and I had purchased rings for each other from this store. They offer great discounts including $100 off near your last payments. The staff was very helpful, professional, and friendly. They were very informative. The company have mix and matches necklace, bracelets, and rings. They offer lifetime warranty and payment plans.

    Sent on 05/30/2014
  • User3653560 · 2+ years ago

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      4.5

    My engagement ring was purchased at David's Bridal and I absolutely love the ring. It was part of the Vera Wang collection. The only negatives thing I have to say about the ring is the price (it was double what same size rings of the same quality are) and by the time (6 months later) we went to purchase the matching wedding band, we found out that the wedding band had been discontinued..so now my wedding band doesn't match my engagement ring. Big bummer!

    Sent on 07/30/2014
  • Candace

    candace · Married on 07/22/2018

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      3.0
    • Professionalism:
      5.0

    Beautiful selection

    Zales had a beautiful selection of rings for my husband. I picked a ring that I knew he would love, however I was not told that the ring could not be resized, so ask!

    Sent on 12/13/2018