Yanina & Co Reviews

2 | Cedar Grove, NJ
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2 Reviews for Yanina & Co

Recommended by 55%


2.8 out of 5.0
  • Quality of service 2.8
  • Professionalism 2.8
  • Flexibility 2.8
  • Value 2.8
  • Average response time 2.8
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  • R

    Robyn · Married on 05/06/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I have never walked in to a jewelry store and felt like a celebrity until I walked in to Yanina & Co. They made me feel so special and they were so attentive. The turnaround time was incredible and I will not shop for my jewelry anywhere but Yanina's now.

    Sent on 06/07/2012
  • E

    Eugenia · Married on 02/22/2018

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    After 15 years of patronage, I bought a pair of diamond earrings from Yanina. A few months later, I noticed a crack in one of the stones. Yanina’s brother told me that I must have broken the diamond (!) and will have to pay thousands of dollars to replace it. He and Yanina also told me that I should have insured the stone to get the insurance company to pay the bill. I then sent the stone to the Gemological Institute of America. Here is what GIA wrote back to me: “A foreign material has been artificially introduced into surface reaching fractures, which precludes quality analysis and origin of color determination.” To translate, Yanina rewarded my long-standing loyalty by pushing a cracked stone on me and refusing to replace it at no cost to me. Truly, buyer beware!

    Sent on 08/25/2018

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