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Worthington Jewelers Reviews

Worthington Jewelers

Worthington Jewelers

Columbus, OH
5.0 out of 5 rating, 95 Reviews
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Reviews

5.0 out of 5 rating
95 Reviews
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98% Recommended by couples

Awards

95
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Jared
    Jared P. Sent on 12/27/2023
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    The BEST of the Best!

    Kathryn was so incredibly helpful and responsive throughout the entire process. Bob and Theresa also provided outstanding service and expertise as I was not very familiar with the jewelry world. On a scale from 1-10, I would give them a 12! I will be recommending them to all of my friends and loved ones!
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    Emma Sent on 12/27/2023
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    Amazing quality, amazing service!

    Kathryn helped create the perfect ring for us. Bob and Theresa helped guide us through the process -- everything was perfect!
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    Matt N. Sent on 12/26/2023
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    Always Amazing

    Eric is my guy when it comes to jewelry. Both he and Tabitha are always above and beyond with their service and they seem to know just what I need! I don't trust anyone else with my jewelry needs and will never go anywhere else!
  • illustration stars

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  • E
    Emily S. Sent on 10/03/2023
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    Great Experience!

    We had such a great experience buying wedding bands here! Eric and Rick were very helpful and made it super easy and fun!
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    Erin Sent on 09/23/2023
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    Only the BEST!

    Worthington Jewelers in the absolute BEST place to go for all your jewelers needs. I had my grandmother’s engagement ring redone, and when I picked it up, I nearly cried!
    Stephanie M. took the time to looked with me, figure out what I like, and kept her original design as simple & understated as I wanted. She and the entire staff took their time, we’re very personable when I went into the store; they were very thorough to make sure I got exactly what I wanted.

    I could not have had a better experience! I look at my hand every day, and cannot believe how gorgeous my ring is, how special it is, and there was NO better place to trust! THANK YOU WORTHINGTON JEWELERS for perfectly preserving my grandmother!
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    Lisa B. Sent on 11/20/2022
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    Made to feel very special during an important time in our lives.

    We had a wonderful experience with Chris, Bob, and Theresa.

    We took advantage of the October BOGO for our wedding rings.

    The staff was always warm and welcoming and Bob and Theresa made us feel like family.
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    Alex S. Sent on 04/08/2023
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    Excellent service by friendly workers.

    I've been here a few times and have never felt pressured to make a decision or to go over budget. They make it an easy visit each time.
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    Jessica B. Sent on 11/08/2022
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    Worthington Jewelers

    Bob and everyone at Worthington Jewelers are SO wonderful! My fiance purchased by engagement ring there and it is absolutely stunning! We just went last weekend to check out some wedding bands and were so accommodating and helpful. We couldn't recommend them enough! If you are in search of an engagement ring, wedding band or any type of jewelry you need to check them out!
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    John C. Sent on 11/08/2022
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    Great Experience with Bob at Worthington Jewelers

    Bob and his staff were professional and helpful in guiding me to pick out the perfect engagement ring for my fiance
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    Alanna Sent on 03/24/2015
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    My fiance's experience with Worthington Jewelers was top notch! I would highly recommend this shop to anyone searching for engagement rings in the Columbus area. The diamond in my ring was passed down through my Fiance's family (originally from Worthington Jewelers when they were under an old name). The associates at WJ were thrilled to see the diamond and were more than happy to help my Fiance find the perfect band and setting.
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    Crystal H. Sent on 10/24/2018
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    Amazing service!!

    Everyone was absolutely amazing, my fiance was helped by Eric who helped him pick out the perfect ring for us. Not only that but when I went in to have my ring fitted he had it done within a few hours. So happy!! We will be back for our bands!
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    Amanda Sent on 12/02/2021
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    Excellent!

    This is one the best jewelers I’ve ever worked with. I’ve had high expectations for years about my ring and I truly mean it when I say my ring exceeded them with flying colors. Not only is the quality great, but the staff is incredibly friendly and helpful. Cannot recommend them enough.
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    Aimee S. Sent on 06/13/2022
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    Lifelong customers

    My husband and I will forever be lifelong customers of Worthington Jewelers. They are extremely professional and fast with their services. They offer good deals on their wedding bands and have a wide variety to fit every couples needs.
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    Kelly Sent on 10/30/2021
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    Beautiful rings, fantastic service, wonderful experience!

    My fiancé and I just got back from picking out our wedding bands, and we could not have had a better experience. I am very particular when it comes to shopping, especially a purchase as important as this one, and I was very impressed! We were helped by Annie, and she was so knowledgable. She answered all of our questions, listened to what we wanted, and provided us with an amazing selection to try on while being very considerate of our budget. After our purchase, they surprised us with a $50 gift card for dinner at The Whitney House down the street. Do not hesitate to book an appointment with them!
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    Nick I. Sent on 11/08/2022
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    Highly recommend Worthington Jewelers!!!

    I had by far the best experience at Worthington Jewelers! Bob and Theresa treated everyone like family and are amazing at what they do. The ring was perfect and my fiancé absolutely loved it! I would highly recommend Worthington Jewelers to anyone!
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    Trib R. Sent on 03/26/2022
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    Terrible Customer Service

    Update – I received a call from the owner Theresa within an hour of posting my review. She was very apologetic and her sincerity was very evident. She immediately began looking into what had happened before she called me, and now has the ball rolling. It should be noted that she called from her personal cell phone and is personally making sure that everything is rectified.

    I dreaded the prospect of starting this process over. Until this we were genuine “five star review” customers of Worthington Jewelers from prior experience. That is what made this so shocking to me. However, Theresa has restored the image and impression we have carried of Worthington Jewelers from the first time we walked in the door.

    I want to make sure that I provide up to date information and reviews so that folks can see for themselves what is happening and make their own decisions. Also, if I can take the time to write a negative review, then I can certainly take the time to make sure folks know when the store steps up to the plate to make things right.

    Theresa – thank you. Truly. You don’t know how much it means to me that you called me, and that my wife will get this gift.

    ***


    I am a repeat customer of Worthington Jewelers, so I am shocked that I have to write this review. I went in just before Valentine’s Day with a request to have specific stones mounted in a yellow gold cross. Each stone was specific corresponding to a special month between my wife and I. I started working with Stephen on this. It was going to take some time which I understood. Stephen starts the process to see what needed to be done with regards to the setting, how it comes, replacing stones, etc. I was expecting and update within about a week (per Stephen) which did not come. I had to call to follow up. That led to a return call and a trip in to the store to inspect the parts. Several adjustments were needed (that is also expected in custom work for jewelry, so I was good with this). Once the revisions were decided I left the store expecting get an update within the next couple weeks at the very least.

    No dice.

    After almost a month of no contact I called and left a voicemail asking for an update. This was about two and a half weeks ago. I received no call. I made a return call and left another voicemail four days ago.

    I still have heard nothing from the store.

    I don't understand why none has taken the time to return my call, or why I'm clearly not important enough to them to take seriously. The piece I am having customized may not be a $10,000 piece of completely custom jewelry, but I am a customer. If they are not interested then at least tell me. If they are facing staffing shortages and are running behind and can't get to the work I understand that as well. I'm flexible.

    There are no words for the level of disappointment I feel over this. It took me a long time to come up with this idea, pick the stones that had the most meaning, and put the entire idea together. This is not easy for me to do for various reasons. This is something my wife will cherish due to the meaning behind it. She has been through several very tough years and I just wanted her to have something that would show how much I truly love her.

    I will still get this piece made somewhere. I just don't know where yet.

    Very disappointed.
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    Scott M. Sent on 11/21/2021
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    Amazing experience

    I bought my fiancée’s engagement ring here and it was such a great ring/price that we’ve gone back to buy another band and some other jewelry. Everyone there was so nice and helpful throughout the entire process
  • Lisa
    Lisa C. Sent on 12/22/2020
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    Personalized and Perfect

    My engagement ring and wedding band are both from Worthington Jewelers. I had a specific vision in mind for both and they were able to work with my husband(who has zero experience buying jewelry) to pick/design the very best option that for what I wanted but also was within his budget!
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    Casey Sent on 11/16/2021
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    Highly recommend!

    While my now-husband purchased my engagement ring completely on his own, when it came time to buy wedding bands, I knew exactly where I wanted to look. Worthington Jewelers has a reputation for excellence that was certainly met in our experience with them. We were able to conduct a virtual consultation while they were closed due to COVID. After postponing our wedding, it allowed time for us to visit the store in person. Our sales associate was incredibly knowledgeable, making suggestions based on my specific engagement ring and preferences. When he pulled a band in a style I was sure I didn’t want, I decided to humor him. Little did I know, this was the ideal band for my engagement ring - they look like they were made for each other. He provided suggestions to my husband, who wasn’t sure of the correct width. When I picked up the bands, they polished my engagement band, free of charge, while we waited. The rings look stunning, and my band even comes with a lifetime warranty. Highly recommend!
  • Christine
    Christine Sent on 11/23/2020
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    Phenomenal Custom Work From A Local Business!

    I can't put into words how happy we are with our wedding rings! Not only did they do an amazing job creating my custom twist engagement ring, they did a wonderful job creating a custom wedding band to match! The attention to detail of their designer is amazing. The custom wedding band has the exact same twist as my engagement ring, with one of the twists having stones. She carefully designed it so that the twists would interlock together, and even made a subtle bump out so that it would accommodate the engagement stone. Absolutely beautiful work! I couldn't be happier! They were also very helpful with choosing my partners ring. He ended up choosing a 4mm rose gold band with white gold along the edges. Everything was smooth, easy, and much faster than we expected! We highly recommend them to anyone who wants quality jewelry and a personalized experience. Shop Local!
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    Shane C. Sent on 07/23/2019
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    Amazing! Would definitely recommend!

    Cannot speak highly enough about my experience with Worthington Jewelers. From the first walk in and just shopping around all the way through the purchase of the engagement ring, and even getting it resized. Devon was an amazing help through the entire process, teaching about the the diamonds and rings, and finding a diamond within my price range. Prompt responses the entire time, and the ring was even finished ahead of schedule. My fiancee is in love with her ring! Thank you so much for all of your help.
  • Abbey
    Abbey S. Sent on 11/13/2019
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    I would not trust anyone else with my engagement ring than Worthington Jewlers.

    My Fiance and I were shopping around through different jewelers (even ones out in NYC and LA) for a couple months before settling on Worthington Jewlers.

    There are no high pressure sales, they have a wide selection of diamonds, and their employees are top knotch. My fiance really hates high pressure sales and enjoyed designing the ring with Lori to put a custom touch on my engagement ring. Worthington Jewlers has been used by my parents, my sister and her fiance, my best friend and her fiance and my college rooommate and her fiance. All 5 couples consistently go to this jewler for a reason, we know that our money is well spent there, supporting a family business and if something goes wrong they are going to take care of it.

    My ring is custom and absolutely perfect. Lori, Theresa, Bob and the rest of the team worked with us until we were completely satisfied with it. If you are on the fence, just go there and talk to them - you will not regret it!
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    Faith Sent on 11/17/2021
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    The absolute BEST

    We will never go to another jeweler ever again! Worthington custom set family diamonds for both my engagement and wedding band, creating a completely unique piece that I will cherish forever. We also purchased my husband's wedding band and my wedding gift (a very delicate, solitaire diamond bracelet). They are extremely knowledgeable, helpful, and kind. Local to Columbus and a total 5 star experience!
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    Emily H. Sent on 05/24/2019
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    Wonderful experience

    Devon was attentive, kind and super knowledgeable. She made the process fun! She is a big part of the reason I will choose Worthington Jewelers again in the future.
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    Danielle Sent on 10/28/2018
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    Wonderful People!

    I can’t say enough good things about Worthington Jewelers! My engagement was a complete surprise, so I wasn’t involved in the initial purchase from WJ, but my fiancé worked with Eric to create a custom ring that is more beautiful than anything I could’ve ever imagined. Unfortunately, my beautiful ring went missing, and I honestly don’t know how we would’ve made it through the whole ordeal without WJ. It was a very sad and emotional time for me, but they were so supportive and got me the exact same ring in no time at all. They even assisted us during our discussions with insurance. I’m honestly emotional just writing this review and thinking back on how great they’ve been through what has otherwise been such an awful time for us. They truly care about all of their customers and are so so kind. Everyone should go to Worthington Jewelers!
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