Westminster Hotel Reviews

Reviews

• Kristina Sent on 07/01/2019
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  Positive with some minor issues

  Everything was absolutely beautiful and they did a wonderful job!! They always helped us out and made sure day of we were taken care of. I was a little upset that our guests where told they were no more rooms in our block when we had 50 rooms blocked and only 42 were used. Then one of our guests stayed in an area of the hotel that was not yet renovated and a little sketchy and they never showed us that part. It was so embarrassing when I found out and found out 5 of our guests stayed at another hotel because they were told no more rooms. They also did not allow any guests do early check in when they told us they would make it happen. People who were promised early check in went there first and were not able to check in Because they over booked the night before. To me that is not my fault. We had a 50 room block. Those rooms should have been for us and not for other guests. Other than those issues everything was great. Cologne was absolutely so helpful and great day of!!

  Everything was absolutely beautiful and they did a wonderful job!! They always helped us out and made sure day of we were taken care of. I was a little upset that our guests where told they were no more rooms in our block when we had 50 rooms blocked and only 42 were used. Then one of our guests stayed in an area of the hotel that was not yet renovated and a little sketchy and they never showed us that part. It was so embarrassing when I found out and found out 5 of our guests stayed at another hotel because they were told no more rooms. They also did not allow any guests do early check in when they told us they would make it happen. People who were promised early check in went there first and were not able to check in Because they over booked the night before. To me that is not my fault. We had a 50 room block. Those rooms should have been for us and not for other guests. Other than those issues everything was great. Cologne was absolutely so helpful and great day of!!
• Courtney T. Sent on 11/06/2018
  5 out of 5 rating

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  Great Wedding room block hotel and next morning breakfast

  I recommend this hotel for sure for your room block. They gave me a hotel block and we ended up going over that number and they were cool with that. I never had to guarantee anything. I mostly picked here because their suite would fit my large bridal party to get ready in. The suites are perfect! I also got one free night for my suite for guests booking in the block. And we got their hotel shuttles for free which was super helpful. We also used their shuttles for the rehearsal dinner but paid a small fee for them then. We also had breakfast for everyone in the hotel the morning after the wedding and it was really good! I heard a few annoying check-in issues from guests and I had to constantly get updates from the hotel leading up to the wedding date because of communication issues/confusion, but nothing major. So as long as you're on top of everything I think this is a great hotel since it wasn't crazy expensive for guests either and everyone seemed to enjoy their stay including myself!

  I recommend this hotel for sure for your room block. They gave me a hotel block and we ended up going over that number and they were cool with that. I never had to guarantee anything. I mostly picked here because their suite would fit my large bridal party to get ready in. The suites are perfect! I also got one free night for my suite for guests booking in the block. And we got their hotel shuttles for free which was super helpful. We also used their shuttles for the rehearsal dinner but paid a small fee for them then. We also had breakfast for everyone in the hotel the morning after the wedding and it was really good! I heard a few annoying check-in issues from guests and I had to constantly get updates from the hotel leading up to the wedding date because of communication issues/confusion, but nothing major. So as long as you're on top of everything I think this is a great hotel since it wasn't crazy expensive for guests either and everyone seemed to enjoy their stay including myself!
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  User2985194 Sent on 02/25/2017
  5 out of 5 rating

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  We had some of our out of town guests stay here for our wedding, which was in West Orange. They all raved about their stay and said it was very comfortable and convenient.

  We had some of our out of town guests stay here for our wedding, which was in West Orange. They all raved about their stay and said it was very comfortable and convenient.
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• Alexsandria Sent on 11/16/2015
  5 out of 5 rating

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  What a wonderful experience we had having our Friday, November 13th wedding at westminter hotel. Working with Jennifer was a great experience. She really was able to make our vision of the room and atmosphere come true. When I walked into the ball room the day of reception I was in love. The staff exceeded all of our expectations. Rebecca, my (our) bridal attendant for the day was amazing. She made sure We ate, drank and had a blast. Rebecca met me on the dance floor with drinks, had plates of food at our table and even made us to go bags and delivered them to the room in case we hadn't had enough to eat. After the reception, we made our way to bar and everyone made room for us and treated us with love and much accommodation. We couldn't have asked for a better wedding experience. All of guest are asking to do it all over again!!

  What a wonderful experience we had having our Friday, November 13th wedding at westminter hotel. Working with Jennifer was a great experience. She really was able to make our vision of the room and atmosphere come true. When I walked into the ball room the day of reception I was in love. The staff exceeded all of our expectations. Rebecca, my (our) bridal attendant for the day was amazing. She made sure We ate, drank and had a blast. Rebecca met me on the dance floor with drinks, had plates of food at our table and even made us to go bags and delivered them to the room in case we hadn't had enough to eat. After the reception, we made our way to bar and everyone made room for us and treated us with love and much accommodation. We couldn't have asked for a better wedding experience. All of guest are asking to do it all over again!!
• Jay Sent on 06/30/2015
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  This a very good place to conduct an event. I have no hesitation to suggest it to my friends.

  This a very good place to conduct an event. I have no hesitation to suggest it to my friends.
• Stacy Sent on 06/16/2015
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  My husband and I got married on April 11, 2015 and our reception was at Westminster Hotel. From the first meeting with Jennifer Cooper , the Director of Catering & Special Event, to booking and scheduling the food tasting, and all the way up to the actual reception, we could not have asked for better service. Jennifer was quick to answer all my emails and she went out of her way to make everything perfect. The entire staff helped us and made our families feel like all they had to do was have a great time. So many of our guests made a point to contact us after the reception to tell us how much they enjoyed the reception and tell us the food was phenomenal, there were so many choices for cocktail hour , and they loved the little things they did such as displaying our pictures on the TV screens in the lobby welcoming everyone. The ballroom is very pretty and spacious. The bartenders and wait staff were very friendly. Needless to say, my husband and I are very happy with our choice of Westminster Hotel and want to take this time to thank you. You and your staff have made this a great experience for all involved.

  My husband and I got married on April 11, 2015 and our reception was at Westminster Hotel. From the first meeting with Jennifer Cooper , the Director of Catering & Special Event, to booking and scheduling the food tasting, and all the way up to the actual reception, we could not have asked for better service. Jennifer was quick to answer all my emails and she went out of her way to make everything perfect. The entire staff helped us and made our families feel like all they had to do was have a great time. So many of our guests made a point to contact us after the reception to tell us how much they enjoyed the reception and tell us the food was phenomenal, there were so many choices for cocktail hour , and they loved the little things they did such as displaying our pictures on the TV screens in the lobby welcoming everyone. The ballroom is very pretty and spacious. The bartenders and wait staff were very friendly. Needless to say, my husband and I are very happy with our choice of Westminster Hotel and want to take this time to thank you. You and your staff have made this a great experience for all involved.
• Jonathan Sent on 04/20/2014
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  We couldn't have picked a better place to share our most memorable day! The room set up was gorgeous. The food was exceptional and the service was 1st class all the way. My wife and I were treated like a King and Queen! Having an establishment like this to host such a special occasion was such a blessing. Jennifer, the manager, had everything taken care of and made sure everything was perfect. A million thanks for giving us such a great day and most memorable event!

  We couldn't have picked a better place to share our most memorable day! The room set up was gorgeous. The food was exceptional and the service was 1st class all the way. My wife and I were treated like a King and Queen! Having an establishment like this to host such a special occasion was such a blessing. Jennifer, the manager, had everything taken care of and made sure everything was perfect. A million thanks for giving us such a great day and most memorable event!
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  User1274556 Sent on 08/06/2013
  5 out of 5 rating

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  We had the best time at our wedding! Working with Jennifer was seamless-- she was patient, responsive and helped us make sure everything went smoothly the day of the wedding. The food was tasty, the cake was beautiful, and the setup was flawless. My husband and I were so grateful that we could focus on our guests and each other and not have to worry about the details of the event. I wish we could do it all over it again, and if I could, I would still choose the Westminster Hotel.

  We had the best time at our wedding! Working with Jennifer was seamless-- she was patient, responsive and helped us make sure everything went smoothly the day of the wedding. The food was tasty, the cake was beautiful, and the setup was flawless. My husband and I were so grateful that we could focus on our guests and each other and not have to worry about the details of the event. I wish we could do it all over it again, and if I could, I would still choose the Westminster Hotel.
• Robynne Sent on 01/29/2012
  5 out of 5 rating

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  We chose the Westminster because we liked having the event at a hotel where our out of town guests could stay and not need to worry about traveling between places. We also choose it because of Amy , who served as wedding planner as well as overall guide who made great recommendations and helped us with many arrangements. She was fabulous to work with and it was clear that she only wanted our party to be the best. It felt like she was a friend, working with us rather than someone to whom this was just a job. She went above and beyond. She was unable to be there the date of the event. No problem! Her boss, Chris, was there and seamlessly took over. He had great suggestions (e.g. our guests loved the passed desserts!) and the party went so smoothly. The place itself was beautiful and the food AMAZING! The food at catered events is often not so great, but my guests RAVED about the food. Also, our bride is gluten free. So all her food was made special and even the wedding cake was gluten free. I'd have another wedding there in a heartbeat.

  We chose the Westminster because we liked having the event at a hotel where our out of town guests could stay and not need to worry about traveling between places. We also choose it because of Amy , who served as wedding planner as well as overall guide who made great recommendations and helped us with many arrangements. She was fabulous to work with and it was clear that she only wanted our party to be the best. It felt like she was a friend, working with us rather than someone to whom this was just a job. She went above and beyond. She was unable to be there the date of the event. No problem! Her boss, Chris, was there and seamlessly took over. He had great suggestions (e.g. our guests loved the passed desserts!) and the party went so smoothly. The place itself was beautiful and the food AMAZING! The food at catered events is often not so great, but my guests RAVED about the food. Also, our bride is gluten free. So all her food was made special and even the wedding cake was gluten free. I'd have another wedding there in a heartbeat.
• Ginny Sent on 09/14/2010
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  Everyone at the Westminster was GREAT!!!! They made our day truely special, and I would recomend them to any couple!!!! The food was amazing and the staff was AWESOME!!!!!

  Everyone at the Westminster was GREAT!!!! They made our day truely special, and I would recomend them to any couple!!!! The food was amazing and the staff was AWESOME!!!!!
• Lilian Sent on 09/22/2009
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  Serge was awesome.

  Serge was awesome.
• Kimberly Sent on 04/26/2012
  4.9 out of 5 rating

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  My husband, Dan, and I loved our wedding ceremony and reception at the Westminster Hotel. We started working with Amy, who was fantastic. She was very flexible, enthusiastic, and truly listened to us. We then worked with Chris. We went over linens, details, and of course the food. The food was impeccable. Everyone raved about it.
  
  The Westminster staff is very attentive, professional, and caring. They also gave us an affordable price.
  
  They were all amazing and Dan and I cannot thank the staff enough!
  
  thank you, thank you, thank you!

  My husband, Dan, and I loved our wedding ceremony and reception at the Westminster Hotel. We started working with Amy, who was fantastic. She was very flexible, enthusiastic, and truly listened to us. We then worked with Chris. We went over linens, details, and of course the food. The food was impeccable. Everyone raved about it.
  
  The Westminster staff is very attentive, professional, and caring. They also gave us an affordable price.
  
  They were all amazing and Dan and I cannot thank the staff enough!
  
  thank you, thank you, thank you!
• Kate Sent on 02/10/2010
  4.9 out of 5 rating

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    4.5 out of 5 rating
    4.5

  Wow. The Westminster Hotel was the PERFECT place for our wedding. The service was professional and took every ounce of stress or worry away from us the day of our wedding. The food tasting was personal and intimate, which my husband and I liked. They have a wonderful choice of linens to choose from, and they provide centerpieces too, which for us was a huge savings. The FOOD is OUTSTANDING! Although the wedding was hosted at The Westminster, the steakhouse onsite caters it. The filet is the best we have ever had. The cocktail hour was great, our drinks were always full, and everybody had a wonderful time. The staff at The Westminster were so great and wonderful. I wish I could hug each of them for what a memoriable experience they gave us. We wouldn't have changed a thing. Thank you!!!!

  Wow. The Westminster Hotel was the PERFECT place for our wedding. The service was professional and took every ounce of stress or worry away from us the day of our wedding. The food tasting was personal and intimate, which my husband and I liked. They have a wonderful choice of linens to choose from, and they provide centerpieces too, which for us was a huge savings. The FOOD is OUTSTANDING! Although the wedding was hosted at The Westminster, the steakhouse onsite caters it. The filet is the best we have ever had. The cocktail hour was great, our drinks were always full, and everybody had a wonderful time. The staff at The Westminster were so great and wonderful. I wish I could hug each of them for what a memoriable experience they gave us. We wouldn't have changed a thing. Thank you!!!!
• Janeen Sent on 11/05/2015
  4.8 out of 5 rating

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  Although we are not booking with Westminster Hotel due to our budget, I just wanted to say that I absolutely loved this venue. I had a wonderful time meeting with Jennifer. She was so nice and really did a great job showing us the hotel. She was very inviting and even bought us a drink at the bar during our tour. If it weren't for financial reasons, we would of definitely chose this as our venue. I would highly recommend speaking with Jennifer if you are interested in having a hotel wedding. Wonderful staff and lovely venue.

  Although we are not booking with Westminster Hotel due to our budget, I just wanted to say that I absolutely loved this venue. I had a wonderful time meeting with Jennifer. She was so nice and really did a great job showing us the hotel. She was very inviting and even bought us a drink at the bar during our tour. If it weren't for financial reasons, we would of definitely chose this as our venue. I would highly recommend speaking with Jennifer if you are interested in having a hotel wedding. Wonderful staff and lovely venue.
• Robin Sent on 10/01/2014
  4.8 out of 5 rating

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  The Westminster went above and beyond our expectations! Our initial planning began with Amy. A week before the wedding, we were notified that she no longer worked there. We were concerned about what impact that would have on our event. However, once we met Jennifer and she took over, all concerns were put to rest. The entire staff was flexible and accommodating at every turn. A special thanks to Jennifer, Scott and Fanny (I hope I have the names right) for making our special day even more memorable!

  The Westminster went above and beyond our expectations! Our initial planning began with Amy. A week before the wedding, we were notified that she no longer worked there. We were concerned about what impact that would have on our event. However, once we met Jennifer and she took over, all concerns were put to rest. The entire staff was flexible and accommodating at every turn. A special thanks to Jennifer, Scott and Fanny (I hope I have the names right) for making our special day even more memorable!
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  User1558096 Sent on 03/14/2014
  4.8 out of 5 rating

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  I was married in Cedar Grove, NJ on February 16, 2014 and booked the rooms for my wedding at the Westminster. I was beyond pleased with the level of service and professionalism provided. I had many out-of-town guests who stayed at the hotel and remarked at the cleanliness and fine service they received. The Westminster assisted with shuttle service to and from the wedding venue and was more than accommodating by making several runs for us. The breakfast buffet served in the Strip House the morning after the wedding was delicious and again complimented by many of my guests. The only category in which I gave 4 stars as opposed to 5 was Responsiveness - this was during the planning phase, due to the fact that I sometimes had to call several times before having a call returned. This was a great boutique hotel and I enjoyed my stay in the bridal suite!

  I was married in Cedar Grove, NJ on February 16, 2014 and booked the rooms for my wedding at the Westminster. I was beyond pleased with the level of service and professionalism provided. I had many out-of-town guests who stayed at the hotel and remarked at the cleanliness and fine service they received. The Westminster assisted with shuttle service to and from the wedding venue and was more than accommodating by making several runs for us. The breakfast buffet served in the Strip House the morning after the wedding was delicious and again complimented by many of my guests. The only category in which I gave 4 stars as opposed to 5 was Responsiveness - this was during the planning phase, due to the fact that I sometimes had to call several times before having a call returned. This was a great boutique hotel and I enjoyed my stay in the bridal suite!
• Maria Sent on 06/10/2013
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  They made our wedding planning easy an fun. Was a blast working with everyone .

  They made our wedding planning easy an fun. Was a blast working with everyone .
• Melissa Sent on 06/09/2011
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  Amy was absolutely the best to work with. She was extremely helpful and flexible and our wedding wouldnt have been possible without her. We did have some initial difficulties with the room block process but everything else was excellent.

  Amy was absolutely the best to work with. She was extremely helpful and flexible and our wedding wouldnt have been possible without her. We did have some initial difficulties with the room block process but everything else was excellent.
• Jessica Sent on 11/01/2008
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  Exellent all around

  Exellent all around
• Sy Sent on 01/08/2016
  4.6 out of 5 rating

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  Our wedding had many out of town guests arriving and staying for a few days in the area. We were looking for accommodations within a reasonable budget and close enough to our venue where a shuttle service would be provided. We looked at a few options, and chose the Westminster Hotel in Livingston. Their rooms were modern, clean and spacious. Loretta worked with us on our contract and proved to be a very supportive and helpful liaison. The night of our wedding, we chose to sleep at the hotel due to a brunch being conducted in our honor in the area. We were welcomed and put at ease for the evening until we were ready to check out. Thank you guys for helping us relax on the night of our wedding.

  Our wedding had many out of town guests arriving and staying for a few days in the area. We were looking for accommodations within a reasonable budget and close enough to our venue where a shuttle service would be provided. We looked at a few options, and chose the Westminster Hotel in Livingston. Their rooms were modern, clean and spacious. Loretta worked with us on our contract and proved to be a very supportive and helpful liaison. The night of our wedding, we chose to sleep at the hotel due to a brunch being conducted in our honor in the area. We were welcomed and put at ease for the evening until we were ready to check out. Thank you guys for helping us relax on the night of our wedding.
• Katie Sent on 06/24/2013
  4.6 out of 5 rating

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  I would definitely recommend this venue for both your ceremony and reception. Everything was incredible and I can't tell you how many compliments we got on the food and desserts. We did the Venetian table and it was a huge hit with everyone later in the night. For the price you're paying, it is definitely worth it. Our bridal attendant was fantastic and Jennifer the Director of Catering was very helpful and answered all of our questions in a timely fashion.

  I would definitely recommend this venue for both your ceremony and reception. Everything was incredible and I can't tell you how many compliments we got on the food and desserts. We did the Venetian table and it was a huge hit with everyone later in the night. For the price you're paying, it is definitely worth it. Our bridal attendant was fantastic and Jennifer the Director of Catering was very helpful and answered all of our questions in a timely fashion.
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  User1696883 Sent on 07/06/2014
  4.5 out of 5 rating

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    4.5

  The overall experience of our wedding was excellent. In spite of a few minor issues, we and our guests had a wonderful time. The food was excellent and the hotel delivered on just about everything they said they would. Any small criticisms were accepted professionally and with the intent to make future events even better. The hotel venue was elegant and all our guests had a great experience (especially important since about half of our 125 guests stayed the night). One thing to always check ahead of the event: the AV equipment provided by the hotel to ensure it works right. Ours did but it required adjusting prior to the event. Amy, our wedding coordinator from the hotel, was very accommodating and tried to provide everything we requested.

  The overall experience of our wedding was excellent. In spite of a few minor issues, we and our guests had a wonderful time. The food was excellent and the hotel delivered on just about everything they said they would. Any small criticisms were accepted professionally and with the intent to make future events even better. The hotel venue was elegant and all our guests had a great experience (especially important since about half of our 125 guests stayed the night). One thing to always check ahead of the event: the AV equipment provided by the hotel to ensure it works right. Ours did but it required adjusting prior to the event. Amy, our wedding coordinator from the hotel, was very accommodating and tried to provide everything we requested.
• 
  User1940030 Sent on 11/25/2014
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  Overall I found that the Westminster was a great place to have my wedding reception. Amy was a pleasure to work with and although there were a few kinks, she did such a great job in trying to keep me stress free on the day of the event.

  Overall I found that the Westminster was a great place to have my wedding reception. Amy was a pleasure to work with and although there were a few kinks, she did such a great job in trying to keep me stress free on the day of the event.
• Faith Sent on 06/20/2010
  4.3 out of 5 rating

  4.3
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  Overall I was very satisfied with the services provided by The Westminster Hotel. The food was a huge hit with my wedding guests. The Director of Catering was very helpful and responsive. My only complaint was that the wedding attendant was not easily accessible for most of the afternoon and evening. I had expected her to check in with me while I was getting ready so I could go over a few requests with her but I didn't meet her until right before the wedding ceremony. She was helpful during the picture-taking time after the wedding and at times during the reception. Otherwise, all the other staff members were helpful and the location was terrific.

  Overall I was very satisfied with the services provided by The Westminster Hotel. The food was a huge hit with my wedding guests. The Director of Catering was very helpful and responsive. My only complaint was that the wedding attendant was not easily accessible for most of the afternoon and evening. I had expected her to check in with me while I was getting ready so I could go over a few requests with her but I didn't meet her until right before the wedding ceremony. She was helpful during the picture-taking time after the wedding and at times during the reception. Otherwise, all the other staff members were helpful and the location was terrific.
• Preeti Sent on 08/21/2014
  4 out of 5 rating

  4.0
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  Venue is beautiful and has a lot of great amenities to offer. Our favorite thing about this venue was their amenities, services and professionalism.

  Venue is beautiful and has a lot of great amenities to offer. Our favorite thing about this venue was their amenities, services and professionalism.

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