We couldn’t have have asked for a better week at the W in Punta Mita. The staff is amazing and the property is heaven on earth, literally everywhere was a photo opportunity. We loved how everyone knew about our wedding and was so excited to celebrate with us.
There was also so much flexibility in letting us use the facility and spaces which ultimately helped create perfect events all around. We had a lot of requests, it wasn’t just a wedding day it was a really a whole week. The staff never disappointed and always helped with an amazing smile.
The food was also delicious a bit on the pricey side after a whole week for three meals but so worth it!
We want to relive this magical week so much =) definitely hoping to be back again for our anniversary and see all the friendly faces again.
I wanted to specifically thank these people as they were so vital to our perfect wedding.
Rosa- the hotel event POC is very responsive and she makes sure that things are done. We couldn’t have asked for a better coordinator, thank you so much.
Miros- our wedding planner recommended by the W from Marweddings. 100% recommendation, they delivered my perfect dream wedding and made sure we stayed within our budget. It was seriously one of the most beautiful weddings and so glad it was my own!
Front desk staff and concierge - we had a lot of requests for transportation, restaurant reservations, facility requests. They were all so professional and helpful.
Sent on 01/06/2019
W Punta De Mita's reply:
Hello Anna!
Thank you very much for the opportunity of being part of this very special day, it was our pleasure delivering a fabulous experience for you and your guests.
We do hope to see you back again for your anniversary to celebrate together with you.
Have a great day,
Rosa Walle - Groups Coordinator
Crystal Holmdahl
· Married on 10/06/2018
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Phenomenal Service, Ama
We had our wedding at The W in Punta Mita and absolutely loved every minute of it. Our wedding planners, Rosa and Luis were amazing, they let us customize what we wanted but had a number of beautiful ideas and examples. They allowed us to make our wedding exactly what we wanted and were really flexible with our budget. We were able to work with local vendors and use plants/materials that were native to the region. The hotel itself is so beautiful, we needed to add minimal flowers and decorations as it was already so breathtaking. By far the best attribute of this hotel is the staff there. They spoiled us and our guests for over a week. The kindness shown by everyone who works there and the level of service was unlike anywhere we've ever been, all of our guest continued to say that this was one of the nicest hotels they have ever been to and the staff really made it special. Thank you to The W staff, you made this very special moment in our lives perfection!
Sent on 12/28/2018
W Punta De Mita's reply:
Hello Crystal!
Thank you so much for choosing us and submitting a review. It was amazing to work together with you to create a fantastic and memorable wedding for you. I will be communicating your congratulations to all of the W Talent who participated, I'm sure they will be thrilled to know.
We hope to see you soon!
Rosa Walle - Banquet Coordinator
Hannah
· Married on 05/05/2018
4.8
Quality of service:
5.0
Responsiveness:
4.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
Our Wedding Weekend Experience
Our entire wedding weekend was honestly a dream come true! We were blown away by the service we received from the staff for not only for us but also our guests. Everything was executed without a hitch — ceremony, flowers, band, dinner, cocktail hour etc. The team at the W made planning destination wedding completely stress free.
Sent on 12/28/2018
W Punta De Mita's reply:
Thank you Hannah for your review! It was a pleasure for us making your dreams come true. We hope to see you back again in the future.
Rosa Walle
Nada
· Married on 10/13/2018
4.6
Quality of service:
5.0
Responsiveness:
5.0
Value:
4.0
Flexibility:
4.0
Professionalism:
5.0
Tropical Mexican. A little Surfer. All Chic.
Whether you want a boho wedding, a fairytale setting, or a night club beach party, this place can do it all... in one night!
We weren't sure if wanted to do anything at all, but we had a weekend getaway at the W and decided - maybe this could work for us. We this crazy vision of just a few of our closest family and friends, spending the weekend, sipping cocktails and ceviche, dancing the night away, drama free.. clearly a pipe dream, right ?
We chose to hire a planner- Carolina Almazan- to help make this effortless for us coming from the states. She was recommended to us by the St. Regis, so we knew she had to be good. We planned pretty last minute and got off to a bumpy start with the hotel -- e.g. some ill communications, construction plans, etc. But in the weeks leading into the wedding date, everything started to take shape. The week before, mother nature reminded us she was in charge and wiped away the sand from that powdery white Punta de Mita shoreline. Beach wedding, it's only natural that nature would impact us. But from that minute, they spent their time making it perfect - revamping an unintended nook, bulldozing sand, covering the walls, and creating a tropical haven that would exceed our original plans.
We're both Platinum SPG so we stay in every W/SPG/JW hotel we can. Their suites are some of the best that SPG has to offer, I highly recommend taking advantage of them.
The event coordinator, Rosa, worked tirelessly before and during the event, with flawless execution. She helped make our dreams come true with every single detail. And she worked with the chef to customize a menu fit for our families and friends -- (tell her to hook you up with the Mexicano BBQ she did for us)! The food was incredible and too plentiful.
The reservations and concierge teams gave us personalized assistance for each of our guests. They helped keep our guests entertained. And their responsiveness and personal attention made their experiences unforgettable.
We will never forget our magical weekend in Punta de Mita. Everyone is still talking about it!
Sent on 01/02/2019
W Punta De Mita's reply:
Hello Nada!
Thank you so much for choosing us and your kind review, we were extremely happy to collaborate with you to create a fabulous and memorable experience for your special day. We really hope to see you again some day, maybe to celebrate one year of marriage!
All the best,
Rosa Walle
Andrew Phillips
· Married on 09/23/2019
4.0
Quality of service:
4.0
Responsiveness:
4.0
Value:
3.0
Flexibility:
4.0
Professionalism:
5.0
Wonderful property, but remote
The location is beautiful and the staff was great. The W's location is a little remote, making it a chore to leave the property to eat elsewhere, and the W's restaurants are good but expensive, especially for Mexico. Overall, we had a fantastic experience and I think every one of our guests had a good time.
