Via Verde Country Club Reviews

Reviews

• Rohit N. Sent on 04/05/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Excellent Service

  Excellent Service by Anna and Lauri.

  Excellent Service by Anna and Lauri.
• Casey V. Sent on 04/09/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Happy Couple

  We got married here few months ago. I was going to school out of state and even though I had my family who lived near the club help me with the planning I was still stressed that I wasn't there. After my mother fell in love with the place, I flew in and toured it with my fiancé and we booked on the spot, the rest of the planning was through emails and phone calls. The manager and the coordinators were very prompt and accommodating. The day of the wedding everything went beautifully, my guests kept calling me and raving about my wedding for days.

  We got married here few months ago. I was going to school out of state and even though I had my family who lived near the club help me with the planning I was still stressed that I wasn't there. After my mother fell in love with the place, I flew in and toured it with my fiancé and we booked on the spot, the rest of the planning was through emails and phone calls. The manager and the coordinators were very prompt and accommodating. The day of the wedding everything went beautifully, my guests kept calling me and raving about my wedding for days.
• Angie P. Sent on 03/15/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Thankful for a beautiful day

  I became familiar with this club from my uncle who was a member for years. We noticed with new ownership all the great improvements that have been happening so my daughter decided to have her wedding here last month. Planning was smooth, the venue is beautiful and not only the food was great but we had a family that didn’t mention they were vegan until dinner time, I couldn’t believe the entrees the chef put together for them on such a short notice. Thank you!!!!

  I became familiar with this club from my uncle who was a member for years. We noticed with new ownership all the great improvements that have been happening so my daughter decided to have her wedding here last month. Planning was smooth, the venue is beautiful and not only the food was great but we had a family that didn’t mention they were vegan until dinner time, I couldn’t believe the entrees the chef put together for them on such a short notice. Thank you!!!!
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• Lisa L. Sent on 03/08/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Elegant and very reasonably priced.

  Im not sure why I never left a review for this venue but they truly deserve an excellent one. Anna made a year of planning our wedding stressless, being a nervous bride she provided her cell phone number, answered my million texts in a timely manner. The day of the wedding the staff was amazing, friendly and attentive to my guests. Thank you for all you did!! I can not wait to plan my mother's 70th birthday party with them.

  Im not sure why I never left a review for this venue but they truly deserve an excellent one. Anna made a year of planning our wedding stressless, being a nervous bride she provided her cell phone number, answered my million texts in a timely manner. The day of the wedding the staff was amazing, friendly and attentive to my guests. Thank you for all you did!! I can not wait to plan my mother's 70th birthday party with them.
• Tamara S. Sent on 04/08/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Anna is great

  Beautiful venue. All of my questions have been asked in a very timely manner. Ms Anna was wonderful and has been flexible and working with my budget. They offer wonderful packages that are pretty much all inclusive. I am looking forward to having my wedding and ceremony At this wonderful venue. Whether by email phone or text Ana it has been extremely available and professional! I I’m looking forward to my wedding this September.

  Beautiful venue. All of my questions have been asked in a very timely manner. Ms Anna was wonderful and has been flexible and working with my budget. They offer wonderful packages that are pretty much all inclusive. I am looking forward to having my wedding and ceremony At this wonderful venue. Whether by email phone or text Ana it has been extremely available and professional! I I’m looking forward to my wedding this September.

  Via Verde Country Club's reply:

  Thank you Tamara! You and your lovely family have been great. I’m so happy to be part of this important time of your life.
• Michelle A. Sent on 04/03/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great Service

  We had our office Holiday Ball here last December. Planning went very smooth with the venue, we had 350 RSVPs but ended up with about 320. Food and set up was important for us because we had employees traveling from all over the world. The chef set up a international buffet for us with cuisine from around the globe, everyone was impressed. We used the florist the club provided for our centerpieces, very beautiful and affordable. We already booked for this year.

  We had our office Holiday Ball here last December. Planning went very smooth with the venue, we had 350 RSVPs but ended up with about 320. Food and set up was important for us because we had employees traveling from all over the world. The chef set up a international buffet for us with cuisine from around the globe, everyone was impressed. We used the florist the club provided for our centerpieces, very beautiful and affordable. We already booked for this year.
• Hayden S. Sent on 03/18/2019
  1.4 out of 5 rating

  1.4
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0

  Disappointed

  The venue is OK... nothing special. The customer service was definitely poor. I got lost getting there and when I shared this with the person I spoke with she said, “GPS takes you around.” Something she could’ve told me before our appointment. She was occupied with another person when I got there and she entertained another person before our meeting even ended. In addition, she said she was going to send me a proposal which she never did. Clearly, she did not care.

  The venue is OK... nothing special. The customer service was definitely poor. I got lost getting there and when I shared this with the person I spoke with she said, “GPS takes you around.” Something she could’ve told me before our appointment. She was occupied with another person when I got there and she entertained another person before our meeting even ended. In addition, she said she was going to send me a proposal which she never did. Clearly, she did not care.

  Via Verde Country Club's reply:

  Hello Hayden
  
  I’m sorry you didn’t have a good experience. I decided to speak to someone about a question they had because you were running late for your appointment, so I thought I can help them until you arrive. I’m sorry your GPS took you the wrong way, we have no control over that, most people find us easy but sometimes I do hear that GPS takes them around. You and I said goodbye before a gentleman that entered the club rudely interrupted us and I’m sorry but I did make sure I did say goodbye to you. You and I went over every detail and I thought we had a nice conversation. I had sent you all of our wedding packages and pricing. We care about all clients and if you are interested in the venue please give me a call and I will go over everything with you.
  
  Thank you
  Anna
  909.599.8486 Ext.301
• Sam Sent on 09/22/2019
  1.2 out of 5 rating

  1.2
  • Quality of service
    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Bad service, no professionalism, no value

  Food was poor on the day of our wedding. The manager was rude to my guests and the food they promised was not correct. Avoid it and go somewhere else.

  Food was poor on the day of our wedding. The manager was rude to my guests and the food they promised was not correct. Avoid it and go somewhere else.
• Rakel A. Sent on 09/23/2019
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Horrible Wedding Venue

  Save your money and have your wedding elsewhere. Your dream day will become a nightmare... Ana the manager doesn’t have a clue how to manage a wedding venue or the club.
  
  1. Food paid for wasn’t brought out to our guests. Horrible food was brought out and make 30 plus guests have food poisoning.
  
  2. Not enough cake for guests
  
  3. Ana has a problem with turning on the AC. I was a drenched bride.
  
  4. Ana is very rude to guests and was rude to my husband the groom and myself. It was simply to late to change venues
  
  5. They have to be held accountable for their promises or they try to get out of them.
  
  6. Had to pay for invites a month before our wedding because the venue dropped the ball and never handled it. Then Ana credited me $200 which isn’t even $1.00 per person for the people we invited (280)
  
  7. Every time a complaint came in Ana. Threw the blame on to someone else and refused to hear any feedback as you can see in yelp reviews.
  
  The venue is beautiful but the management, dis organization, bad food, and embarrassment is not worth it. She ruined my wedding day.
  
  The venue needs to hire Gina back and fire Ana.
  
  I will be suing for my damages that the venue promised and I paid for.

  Save your money and have your wedding elsewhere. Your dream day will become a nightmare... Ana the manager doesn’t have a clue how to manage a wedding venue or the club.
  
  1. Food paid for wasn’t brought out to our guests. Horrible food was brought out and make 30 plus guests have food poisoning.
  
  2. Not enough cake for guests
  
  3. Ana has a problem with turning on the AC. I was a drenched bride.
  
  4. Ana is very rude to guests and was rude to my husband the groom and myself. It was simply to late to change venues
  
  5. They have to be held accountable for their promises or they try to get out of them.
  
  6. Had to pay for invites a month before our wedding because the venue dropped the ball and never handled it. Then Ana credited me $200 which isn’t even $1.00 per person for the people we invited (280)
  
  7. Every time a complaint came in Ana. Threw the blame on to someone else and refused to hear any feedback as you can see in yelp reviews.
  
  The venue is beautiful but the management, dis organization, bad food, and embarrassment is not worth it. She ruined my wedding day.
  
  The venue needs to hire Gina back and fire Ana.
  
  I will be suing for my damages that the venue promised and I paid for.