Weddings

The Westin Birmingham Reviews

The Westin Birmingham

The Westin Birmingham

Birmingham, AL
Rating 4.1 out of 5, 5 Reviews
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5 Reviews

Rated
4.1
out of 5.0
Recommended by 82% of couples
  • Quality of service
    Rating 4.2 out of 5
  • Average response time
    Rating 3.9 out of 5
  • Professionalism
    Rating 4.2 out of 5
  • Value
    Rating 4.1 out of 5
  • Flexibility
    Rating 4.2 out of 5

Awards

  • 5
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  • Zahra
    Zahra K. Married on 01/26/2020
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5

    Best Venue in Birmingham

    Amazing Venue. Easy to work with. Indian Pakistani and South Asian wedding friendly. Brandi was very patience, reliable and her flexibility great. Our wedding was in Birmingham and our residence was in Mobile,AL. I would recommend anyone to work with her.

  • User2384598 2+ years ago
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    The staff at the Westin were extremely helpful and accommodating. True Southern hospitality. Also, it's a great location with a number of restaurants within walking distance.
  • K
    Kristen Married on 06/01/2013
    Rating 4.9 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 4.5 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Being the first Westin wedding I was very apprehensive and nervous. The Westin staff proved me wrong and helped me to pull off the wedding of my dreams. People are still talking about the beautiful venue and top notch staff. On the contrary, The Westin is very pricey so start saving now! Even with the major expense, I do not believe I would change a thing, except maybe dance more!
  • S
    Stefanie Married on 02/10/2018
    Rating 4.7 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 4.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 4.5 out of 5
    • Flexibility
      Rating 5.0 out of 5
    I used the westin for my wedding room block and for my morning after brunch. The brunch was great and the staff was very friendly. Our room keys kept breaking but everything else was great!
  • K
    Kia Married on 12/22/2018
    Rating 1 out of 5
    • Quality of service
      Rating 1.0 out of 5
    • Responsiveness
      Rating 1.0 out of 5
    • Professionalism
      Rating 1.0 out of 5
    • Value
      Rating 1.0 out of 5
    • Flexibility
      Rating 1.0 out of 5
    I submitted multiple forms asking for information on The Westin in Birmingham for their ballroom space for my wedding. I received no response on these inquiries but these messages were “seen”. I have attached a screenshot of my messages for proof. I thought to myself, maybe I should submit a request on the Westin’s Website for Birmingham, so I did and it stayed a representative would be with me within 24 hours. No one contacted me. I called the Westin and spoke with a young lady and she assured me that either her or Sarah would email me some information regarding the space. I have yet to receive this email. This was by far the worst experience I have ever had with the Westin. I will not be booking my wedding there because of this and they were #1 on my list. I hope something is done about this or service is improved from this.