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The Reserve at Dancing Elk Reviews

The Reserve at Dancing Elk

The Reserve at Dancing Elk

Mathis, TX
3.6 out of 5 rating, 8 Reviews
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Reviews

3.6 out of 5 rating
3.6 out of 5 rating
8 Reviews
72% recommend it
  • Quality of service
    3.6 out of 5 rating
  • Average response time
    3.4 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    3.8 out of 5 rating
  • Flexibility
    3.6 out of 5 rating
Weddingwire
3.6/5 8 reviews
Google
4.1/5 79 reviews
  • A
    Anessa Sent on 03/07/2016
    5 out of 5 rating
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    I am in the planning process and the events coordinator there is very helpful and knowledgeable. She goes above and beyond to help you in any way possible

    The Reserve at Dancing Elk's reply:

    Anessa,
    It was such a pleasure to have met with you. Whether its a tour of venue, inquiring pricing, I am here to help in any way for my gorgeous brides.
  • S
    Sarah Sent on 07/12/2015
    5 out of 5 rating
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    Best day of our lives at one of the most beautiful places in Texas. We got so many compliments about where we chose to have our wedding. Staff was nice and accommodating and the animals were beautiful!

    The Reserve at Dancing Elk's reply:

    Sarah,
    Thank you for the kind words. This was such a beautiful wedding, beautiful bride and such warm hearted guest. It was such an honor to have been a part of your wedding day. Congratulations!!
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  • J
    Judy Sent on 03/31/2017
    4.9 out of 5 rating
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      4.5 out of 5 rating
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    This is a beautiful place the staff are amazing, professional, and wonderful to work with, I have nothing but high regards for there service, the food, the staff, and the coordinator, and my experience was nothing but positive

    The Reserve at Dancing Elk's reply:

    Thank you Judy. This was a gorgeous wedding. Your guest were absolutely so kind hearted. You have an amazing talent on decor. It was of great pleasure working with you and Bridget. I want to wish the Bride & Groom nothing but the best!!! Have a happy life together and many wonderful memories to build.
  • Brette
    Brette Sent on 07/08/2018
    3.2 out of 5 rating
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    The Dancing Elk has always been at the top of my list to get married. They had a switch of management during the time I was planning and it was rough getting the new person caught up. A lot of my meetings got canceled and the guys house never had the A/C turned on the day of so they ended up getting ready at another house on the property. It was stressful, but our day was perfect, the bartender, chef and clean up crew were great.
  • User2198717 Sent on 06/26/2015
    2.6 out of 5 rating
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    I LOVE this location. The setting is beautiful, and it comfortably held our 400 guests. However, I had such a difficult time communicating with the staff there. I had a hard time hearing back from them on questions, and when I did hear back, I often received conflicting answers from different staff members.

    Overall, my wedding was so beautiful. It was an amazing day. And honestly, I couldn't find anything else to hold the number I needed in our price range, so it was a good value. I just felt like I wasn't a priority for them, and that is really sad when it is such an important day in your life.

    The Reserve at Dancing Elk's reply:

    Private User,
    Thank you for your consideration and commitment with us. This venue is a venue like no other, secluded, rustic, elegant!! I do strongly feel that we always give it our 110% to our clients, and I do apologize if that is not how you felt. I would like to take the time to speak with you in regards to your feelings. Our clients are our #1 priority. Have a wonderful day and Congratulations!!
  • M
    M. A. Sent on 01/12/2019
    2 out of 5 rating
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    Disappointed and sadden

    I am so disappointed at the outcome of my daughter's reception. Many things went wrong. The service was very unprofessional and disorganized, I'm so sadden because this is such a beautiful venue. My daughter and her now husband worked so diligently to make their wedding day the best experience for everyone. This was once in a lifetime experience and it turned out very disappointing. I regret ever mentioning this place to my daughter and would not recommend this place to anyone.
  • C
    Cassidy P. Sent on 10/25/2021
    1 out of 5 rating
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    Poor Management

    I'm writing this to save future Brides the stress and trouble that I endured.. The property is beautiful which is why we picked this venue for our wedding but the only reason my day turned out great was because of my vendors. 100% would never recommend this venue to another bride. The manager is going to make the planning process even more stressful than it should be. She doesn't remember/write down what you talk about therefore she'll say one thing then changes it the next moment and makes it then be your word against hers. The Chef and Manager are like divorced parents making you the kid stuck in the middle. They don't communicate making it worrisome that the right meal will even be served. They won't give you an event order to know exactly what you are paying for/getting. So be very careful that they don't sneak extra fees on your bill or after. They don't have enough staff to take care of the property or your event (cleaning, waitstaff, etc) one example being that there is mold in the bridal suite. We ended up having to hire a 3rd party wedding planner to make sure everything went correctly. Overall the property might be pretty in photos but it is not worth the headache so chose a different venue. I would've if I could.
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