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The Pavilion at Holiday Inn & Suites Lake Elmo Reviews

The Pavilion at Holiday Inn & Suites Lake Elmo

The Pavilion at Holiday Inn & Suites Lake Elmo

Lake Elmo, MN
4.7 out of 5 rating, 50 Reviews
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Reviews

4.7 out of 5 rating
50 Reviews
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86% Recommended by couples

Awards

50
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • Dave
    Dave H. Sent on 05/02/2019
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    Customer Service was top notch

    If I could give one word to describe my experience with the Holiday Inn and Suites it would be….”WOW”. As we were setting up for the event we met the wedding coordinator for the Holiday Inn, Madelon. We were immediately impressed on her knowledge of weddings and her desire to make this event for the bride and groom the best ever. There were quite a bit of moving parts during this event and she was always on top of everything and willing to help. Later in the evening we met Dawn, who I believe was the banquet manager, and let me tell you she was just as amazing as Madelon. One of the most impressive things that was done is flipping a room where the ceremony was taking place to become a room full of rounds for the reception. Besides Madelon and Dawn, I’d also like to recognize the cooks for some amazing food, and both bartenders for an amazing positive attitude all night long. If you are looking for a place to have your wedding reception, I highly recommend checking out the Holiday Inn and Suites in Lake Elmo. If I could give them a 10 star review I would.
    Dave Harmon
    Harmon Entertainment

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Dave, Thank you for the kind words! We really enjoyed working with you and we hope to work with you in the future.
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    Jennifer Sent on 08/24/2020
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    Fantastic hotel venue

    We originally planned our wedding for May 2020 and were all set to go. The planning process was great - Lauren is extremely responsive and answered any question we threw at her. The venue itself is fantastic and the big windows, roof beams, and draping look great (extra decorations aren't really needed).

    ...Then COVID happened. Again, Lauren was great and we were able to quickly reschedule our entire event to August 2020, at the time thinking we'd surely be OK to hold our big wedding by then. About a month before our new date with cases still going up, we decided to pull the plug. Even though that was a hard decision, Lauren was a fantastic help throughout.

    So in short, while we didn't actually have our wedding at the Pavilion, we would still recommend the venue. The venue itself is beautiful, reasonably priced, and Lauren and her team are extremely helpful!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Thank you so much Jennifer for the kind words! It was an absolute pleasure to meet you and help plan out your big day and we are sorry things didn't work out how they were planned. You have been awesome to work with through all of this. It has been a trying year for everyone and for you to reach out and send in a review without having your wedding, is very much appreciated!
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  • Y
    Yanet Sent on 11/19/2019
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    Beautiful and Professional venue

    Our wedding was amazing, thanks to Madolen and Lauren for all their hard work, such a beautiful venue!! We enjoyed our free night stay too(:

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Yanet, thank you for the kind words and letting us be apart of yours and Johns special day! We are happy to hear you enjoyed your complimentary whirlpool suite!
  • Josie
    Josie Sent on 12/03/2019
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    10-19-2019

    We can't thank Madelon, Lauren and their team for making our day truly amazing. They went far beyond my expectations and provided excellent professionalism. The minor errors that happened throughout the day were smoothed out by the team in a short period of time. The Pavilion at Lake Elmo is so beautiful and we couldn't have asked for a better venue and great people to help make our wedding day perfect. Thank you so much for all your team did! PS. The Lake Elmo Chicken was PHENOMENAL!

    -Andy & Josie Kjar
  • Nikki
    Nikki Sent on 09/27/2019
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    Great space for my wedding!!!

    The Pavilion was perfect for my wedding!! This was a great alternative to having the wedding in a barn. It did not break the bank and it brought the barn look and feel to my wedding!!! Definitely one of the best decisions we made for our wedding!!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Thank you Nikki, we are glad you loved the space, we can not wait to see pictures of your beautiful wedding!
  • Nicole
    Nicole Sent on 11/08/2019
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    Truly made our day the best!

    I cannot say enough great things about The Pavilion and staff! We were initially looking at getting married in a barn but in our search we stumbled upon The Pavilion. From our initial tour with Lauren, we knew this was the space we wanted for our day! It has a cozy barn feel with enough decor that not much more is needed to make the space beautiful. Food and beverages were affordable and our guests raved about the food! Bartender was so friendly and fun as well. Communication with Madelon and Lauren was always prompt, kind, and they were so flexible/easy to work with. We had both our ceremony and reception in the space and we were so impressed with how seamless it was to set up everything, move guests for a cocktail hour to flip the room, and come back in to a beautiful space. If you are looking for a "one stop shop" for an easy, stress-free, seamless wedding day that you and your guests will love then The Pavilion is your place!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Thank you so much for all of the kind words Nicole! Also, thank you for letting us be apart of your big day, it was a pleasure to not only meet you but be able to work with you for your wedding!
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    Becky Sent on 04/28/2019
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    Awesome!! We wouldn’t have changed a thing!!

    We worked with Madelon as our coordinator, and she was simply amazing!! From the initial tour and booking to our wedding day, she was amazing! She made herself available and was quick to respond to all of my questions! The staff was amazing and the Pavilion was down right beautiful!! All of our guests were wowed by how beautiful the space is and how great the staff was. They were so accommodating and made sure our day was perfect! If you want your day to be seamless and stress free, but for a reasonable price in a beautiful space, talk to Madelon at The Holiday Inn and Suites Lake Elmo!!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Becky, it was an absolute pleasure to work with you and Andrew for your big day, thank you for the kind words!
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    Megan Sent on 04/17/2019
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    Amazing Venue!

    The Pavilion team were all fantastic throughout the entire planning process. Madelon was our day of coordinator and she was absolutely amazing on the day of, helping to get people to where they needed to be on time. They were extremely flexible and were able to accommodate every request that I had, big or small. The food was delicious and the meal service was extremely fast and efficient. They had an answer to every question and problem that we had and made our wedding day run extremely smooth with no problems. They helped us to make the space look and feel like I had envisioned. Thank you for helping make our wedding day be an absolute dream!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Megan, it was so much fun working with you on your special day! Thank you for letting us be apart of it all!
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    Jillian Sent on 01/17/2019
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    Wonderful venue! Can't say enough positive things!

    We had a wonderful experience working with The Pavilion at Lake Elmo! I would recommend them a thousand times over to any bride! We did our ceremony, cocktail hour, and reception there. Lauren and Madelon, the Pavilion coordinators, were both very easy to work with and responded back to emails in a timely manner. We were able to ask them questions and they would answer back in detail so we were fully informed. They are very knowledgable in weddings and even asked us questions that would have never crossed our minds in the planning process. Our day was beautiful and all the staff working did everything in their power to make sure we had a wonderful day! All the food is catered from The Machine Shed, which is attached to the building. Everything was so yummy and still hot when it arrived as plated dinners for my guests. We received so many compliments from our guest about the rooms atmosphere and the meal. I was very nervous about having to flip the room from a ceremony space to a reception space in an hour, but their team of people do it quickly and efficiently. My vision was upheld through the whole day! I would recommend this space to anyone looking for a rustic, indoor wedding space! Thanks to The Pavilion at Lake Elmo I was able to have my dream wedding!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Thank you for sharing all of the lovely photos! What a beautiful wedding! It was a pleasure to work with you all and watch you New Years wedding all come together!
  • N
    Natalia Sent on 01/11/2019
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    Great all-inclusive venue!

    From the beginning stages of working with The Pavilion we were impressed by our experience. All the staff were welcoming and available for all our needs. Madelon was always timely and thorough in response to our many questions, and helpful in providing suggestions to help make everything run smoothly. Everyone worked to make our vision happen. We were able to personalize so many details. The hotel staff were hospitable, and guests loved the food. Guests loved the convenience and location of the venue. Definitely one of the best priced venues around for any event.

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Natalia, it was an absolute pleasure to work with you Tanner for your big day, thank you for the kind words!
  • Katerina
    Katerina Sent on 02/15/2019
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    Great Experience

    We got married in November, 2018. The staff was super helpful throughout the entire process. I had so many unexpected questions come up during planning but Madelon was very responsive and very helpful. I felt welcome by all the staff at the hotel during our entire wedding weekend. I heard after the wedding that our guests ate all our appetizers right away, but the staff arranged for some more snack food the day of so our guests weren't hungry. The entire wedding planning process went smoother because of the staff at the pavilion! I highly recommend this venue!

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Thank you for all of the kind words Katerina, it was a pleasure to help with such a beautiful wedding!
  • A
    Allison Sent on 10/08/2018
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    The Pavilion is beautiful, affordable, and is a great all-in-one location. Because the venue is attached to a hotel, all of our out of town guests (which was a grand majority of our guest list) had an easy to get to bed at the end of the night and didn't have to worry about try to navigate around an unfamiliar city. The Pavilion is also attached to a restaurant, so they handled catering and liquor services. All the food options were absolutely delicious and we got lots of compliments on our dinner. We also did both our ceremony and reception here and the staff flipped the room during cocktail hour. Being able to have everything in one gorgeous place made our lives so much easier and we had an absolutely beautiful day! I would absolutely recommend having your wedding here!
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    Cathy Sent on 08/01/2019
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    Absolutely Wonderful Wedding Reception Venue!

    We enjoyed holding our Daughter's Wedding Reception at The Pavilion at Lake Elmo SO much that we scheduled our next daughter's Wedding Reception here as well! This Venue is lead by the "Dynamic Duo Team" of Lauren & Madelon, who both go OUT OF THEIR WAY to implement your wedding plan, including joyfully accommodating special requested items! The venue space itself is light, airy with a rustic feel, yet conveniently attached to a classy, reasonably-priced hotel, PERFECT for weddings with out of town guests! Extra special thanks to both Lauren & Madelon and their entire team of professionals to provide our family a wonderful venue with unique character while not breaking the bank! We HIGHLY recommend and are finally willing to let others know about it, now that our next daughter's wedding is already scheduled! LOL

    The Pavilion at Holiday Inn & Suites Lake Elmo's reply:

    Thank you Cathy, we are lucky to get to work with you and your family two years in a row! We will miss you walking into our office whenever you have a wedding question :)
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    Heather Sent on 08/24/2018
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    The Pavilion is an AMAZING wedding venue! I was living out of state for a majority of our wedding and they made the process much easier to handle. I worked with both Shannon and Madelon for all our arrangements. They are both so kind, genuine, friendly, professional, and helpful. I asked a million questions and they had so much patience and if they didn’t know the answer they were always quick in communication to get back to me. We did our ceremony indoors in the Pavilion and the day of the wedding went so smooth that I couldn’t have asked for better staff to help run such an important day of our lives. It was so hot and humid outside, but they kept it cool and comfortable inside; I would definitely recommend their indoor ceremony on a hot summer day or as a backup plan. Coming from a scratch kitchen we were able to make our own menu items and the food was amazing! Nothing but good things to say! I cannot recommend the Pavilion enough!
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    Mackenzie Sent on 06/13/2018
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    My husband and I had a wonderful experience working with Lauren, Shannon & Madelon at The Pavilion at Holiday Inn & Suites Lake Elmo. Not only was this venue the MOST AFFORDABLE venue around, they were so accommodating with us and made sure they got back to us asap whenever we had any questions! (And we had a lot!) The venue turned out just gorgeous and we could not of have a better day! Lets not forget that the hotel is attached to the venue - How much easier can it get for you and your guests?! Love them so much and will literally recommend them to any couple looking for an affordable & beautiful venue!
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    Katherine Sent on 05/14/2018
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    We got married here 5/12/18 and couldn't be happier. Shannon and Madelon are absolutely amazing and so easy to work with. They took the time to get to know us, responded to my million emails so quickly, worked with us on our decorations and food, and their attention to detail made the whole day run so smoothly. They are there the day of helping decorate and coordinate walking in for the ceremony and reception, and you really can't find a better team than these two amazing ladies. The Pavilion is beautiful, everyone said the food was delicious, and everyone from the front desk staff to the banquet department to the woman working in the gift shop who helped me straighten the train on my dress make you feel relaxed and at ease; you are in such good hands with the entire team at the Holiday Inn. They really help make your day special and beautiful.
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    Brooke Sent on 12/30/2017
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    We got married 12/16/17. Lauren and the rest of the team at the Pavilion did a fantastic Job! I was so impressed with how fast they were at getting back to phone calls/emails and made the whole night go so smooth. I was impressed how easy the transition from ceremony to reception went when they flipped the room. We couldn't have been happier with their hard work and service. They were also very flexible with some of our decor ideas. They definitely work very hard to make it your dream wedding. I would definitely recommend getting married at the Pavilion!!
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    Ashley Sent on 10/26/2017
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    We loved this venue! Our ceremony was perfect and everyone was amazed by the food. Shannon and Lauren were so fast at responding to any question or request. Highly recommend as this was a great venue with a great price!
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    Angie Sent on 11/07/2017
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    It was great working with Shannon and Lauren. They were knowledgeable, prompt, flexible and fun! Would highly recommend
  • User2789713 Sent on 09/28/2016
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    Lauren is amazing, helpful and fun!
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    Amanda Sent on 07/27/2017
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    We got married 6/3/17 at the Pavilion and it was wonderful! Both Lauren and Shannon were super helpful and answered all questions in a very timely manner. Shannon was there the day of and made sure everything went smoothly! The staff at the Pavilion were awesome as well, anytime I asked them for some help they were more than willing and made my day so much easier! Our guests raved about the food (we did the chicken chardonnay and apple stuffed pork loin) so delicious! This space is just absolutely perfect if you are on a budget but still want a beautiful venue. The wooden beams, ceiling drapery and everything included are an added bonus! Thank you for making our wedding day amazing!!
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    Leah Sent on 05/18/2017
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    Lauren and Shannon did a wonderful job of making sure my wedding was phenomenal. They were flexible and helped to ensure that it was exactly how I wanted it to be. They posted a wedding picture of my fiancé and I on their website before the reception. Such a reasonable price. I loved how they fed the children first and made sure that my cousin's wife had a vegetarian entrée. Thanks so much Lauren and Shannon!
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    Amanda Sent on 05/24/2017
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    I had my ceremony and reception at The Pavilion and loved it! Shannon and Lauren were great to work with; and always very responsive to all my questions and requests. The venue itself is beautiful, and we got a lot of great pictures onsite that day. The food was delicious (Italian buffet is what we chose) and a lot of guests raved about it. Even our bartender was amazing and friendly as well! I would highly recommend anyone to use the Pavilion, especially since they are reasonably priced and don't break the bank! Thumbs up!
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    Danielle Sent on 05/22/2017
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    I had a great experience for our wedding reception at the Pavilion at Holiday Inn. Working with both Lauren and Shannon was great! We mainly worked with Lauren, and she is very knowledgeable, helpful, and flexible. She is always very fast at responding to questions which I appreciated. The venue is beautiful and has a lot of character. The food was delicious, we got a lot of compliments from our guests. I highly recommend the Pavilion room!
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