The Mansion at Bald Hill Reviews

56 | South Woodstock, CT
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56 Reviews for The Mansion at Bald Hill

Recommended by 97% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.7
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.8

Awards

56

38 User photos

Order by:
  • H

    Hannah · Married on 05/05/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I could not have asked for a better wedding day! Not only is the venue beautiful but Janet was truly amazing. Very responsive and professional. She answered any and all questions and made us feel ready for the big day! On the wedding day the food was amazing and everyone was very professional. Everything was perfect! It was also so convenient to have the rehearsal dinner right next door and to be able to get ready in the beautiful Mrs. Bowen’s room. If you’re looking for a venue this is it!!

    Sent on 05/07/2018

    The Mansion at Bald Hill's reply:

    Hannah,
    Thank you for your kind words! We at the Mansion at Bald Hill are honored to have served you and your guests on your special day! Best wishes on your marriage <3
  • K

    Krystle · Married on 12/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff and grounds are absolutely amazing! Janet and the rest of the staff were able to deliver perfection eventhough we were running late due to a snowstorm. They were able to keep the food hot and not overcooked for over an hour! All of our food choices actually tasted better than we remembered at our tasting. One small piece of advice for couples staying at the Mansion,make sure you have extra water & snacks, there is no gift shop or room service and it is hard to get anything late night in the area. We can not wait to see our pictures!

    Sent on 12/11/2017

    The Mansion at Bald Hill's reply:

    Krystle,

    We are so pleased that you chose the Mansion for your wedding venue! We wish you the best on your marriage and hope to see you again!
  • J

    Jennifer · Married on 11/11/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We just got married on 11-11-17 at the Mansion at Bald Hill. Working with Janet was a true pleasure. Janet leading up to the wedding was always very responsive and accommodating as we had many small details we wanted incorporated in our wedding. The night of the wedding the entire staff was friendly and very professional. We had rented out all of the rooms in the Mansion for the bridal party, parents and bride and groom and in the morning the breakfast was amazing! We are so glad we booked our wedding at the Mansion at Bald Hill!

    Sent on 11/13/2017

    The Mansion at Bald Hill's reply:

    Jennifer,
    Thank you for your awesome review! We are so happy to have been apart of your wedding day! We are glad you enjoyed the Mansion at Bald Hill experience! We hope to see you again! Congratulations on your marriage!!
  • User6555509 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The tour and booking was smooth. The options were clear and the ballroom is gorgeous.

    Sent on 03/07/2017
  • K

    Kaitlyn · Married on 10/21/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Mansion at Bald Hill was everything we were looking for in a venue. As soon as we drove onto the grounds, we knew it was the one, from the Garden to the Reception area. Janet and her staff were phenomenal and such a help when organizing our day. I would recommend this venue to any future couple looking to have their day take place at one location have two completely different feelings.

    Sent on 11/12/2017

    The Mansion at Bald Hill's reply:

    Kaitlyn,
    Thank you for your kind words! We are honored to have been a part of your special day! We hope to see you for your anniversary and wish you a long and happy marriage!
  • C

    Christine · Married on 10/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding on October 1, 2017 was absolutely amazing! Janet and her staff are wonderful; they made our day so easy and stress free!

    Sent on 10/02/2017

    The Mansion at Bald Hill's reply:

    We are so happy that you chose the Mansion as your venue!! And we are even happier that your wedding was amazing!!
  • D

    Danielle · Married on 09/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely beautiful venue. Everyone loved it. Food was delicious and staff was very helpful throughout the night .

    Sent on 10/02/2017

    The Mansion at Bald Hill's reply:

    Thank you for your kind words! The Mansion was honored to be apart of your special day!
  • C

    Cindy · Married on 09/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely beautiful venue for our daughters wedding!! Even though the weather wasn't cooperating, everything flowed so smoothly. The food and service was outstanding. The grounds speak for themselves. Our guests are still commenting about the day!!

    Sent on 10/02/2017

    The Mansion at Bald Hill's reply:

    Thank you for the kind words Cindy and for choosing the Mansion at Bald Hill for your special day. We wish the weather turned out better, but we are happy to know that we helped make your day memorable. Cheers to many years of love and happiness!
  • K

    Kate · Married on 09/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Communicate with your vendors - it will help your vision come to life. Don't waver on your vision even if you ha e intrusive family or friends who try to challenge your decisions - stick to YOUR vision. In the end you'll be happy it was what you wanted. Lastry - delegate responsibilities, it will save your sanity! Try to sleep well and hydrate the weeks leading up to the event!

    Sent on 09/04/2017

    The Mansion at Bald Hill's reply:

    Great advice Kate! We are happy to have made your vision come true on your wedding day!
  • L

    Lindsay · Married on 08/26/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything was amazing!!! We booked about a year and a half in advance and Janet kept us informed when things were due and when we needed to start planning different things. Everytime we went to the mansion everyone was so genuinely kind. Janet was very responsive with any questions I had. They day of the wedding everything was set up beautifully and ready for our guests. The garden was beautiful and the weather was fantastic. The food!!!! People are still talking about the food. Very well prepared. I wish we could get married there 100 times more. It felt like we were guests at our wedding everyone did there part and Janet kept everything in check but was so calm with everything!! So so thankful for this experience. Wish I could give 10 stars.

    Sent on 09/04/2017

    The Mansion at Bald Hill's reply:

    Thank you so much Lindsay! We are honored to have served you on your wedding day! We wish you many years of happiness!
  • C

    Chelsea · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I can not say enough about how much we enjoyed having our reception at the Mansion at Bald Hill. Janet was great to work with, she was very organized and helped us plan out every aspect of the reception from the napkin colors to the play-by-play timeline. She was very flexible during the planning process- meeting in person multiple times and answering questions via email. The quality of the food at the reception was as good as the plates in their restaurant. We got many compliments on the dinner, especially the prime rib. We also had a rehearsal dinner here the night before and our bridal party stayed at the mansion. Mrs Bowen's Room was a great location for getting ready photos.

    Sent on 07/18/2017
  • J

    jenn · Married on 09/24/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I had our wedding reception at the Mansions at Bald Hill on 9/24/16. It was everything we would have dreamed it would be. Janet at the Mansions was so flexible and made sure that every little detail was exactly how we wanted it to be. The venue was absolutely gorgeous, the staff was fantastic and the food was phenomenal. We truly recommend the Mansions at Bald Hill - it was the best decision we could have made for our wedding reception!

    Sent on 10/11/2016
  • K

    Kristy · Married on 04/15/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent staff, food excellent!!

    Sent on 09/11/2017

    The Mansion at Bald Hill's reply:

    Thank you for your kind words! We are happy that you loved the food!
  • J

    Jennifer · Married on 05/30/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you are looking for a top notch quality staff, beautiful facilities and grounds, and mouthwatering, savory meals then the Mansion at Bald Hill in Woodstock, Connecticut is your place! My husband, Chris and I are truly impressed with the impeccable service we received during the planning process and throughout our Wedding Weekend! Janet Waterman is an excellent event planner, who graciously takes the time to meet with you and efficiently caters to every detail. Our special time was so carefree and relaxed, because we knew our Wedding was in great hands! We were even allowed to help with the arrangement of our Reception tables the night before the Wedding, which was a fun moment for us and allowed us to share some laughs with the Mansion Staff. The staff here truly cares about their customers and it is this genuine heart-felt dedication , which makes the Mansion at Bald Hill rise above all of the rest!

    Jennie and Chris Errichetti

    Sent on 07/19/2015
  • S

    Melissa · Married on 07/12/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What an amazing venue! You made the most important day of our lives unforgettable. Friendly and professional staff, mouth watering food, and the perfect backdrop for our ceremony. The Mansion at Bald Hill was the perfect choice for our perfect day!

    Sent on 07/06/2010
  • V

    Vanessa · Married on 05/19/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Mansion at Bald Hill was the perfect venue for our wedding. We didn't want to have to find a bunch of different vendors so this site was ideal! Catering, bartending, a place to get ready, locations for ceremony, cocktail hour and reception on site AND a coordinator for the day made this our first choice. To top it all off, the venue and grounds are gorgeous.

    Janet, the general manager/coordinator was amazing. She was in constant communication with me from the time we booked the venue until the day of the wedding. She answered all of my questions quickly and put my mind at ease.

    The day of our wedding it was down pouring and while we wanted to have our ceremony outside, we were able to have our ceremony in the ballroom. The venue set up everything and took it down during cocktail hour in order to make room for the reception tables. Janet and the staff figured out all of the kinks without the bride and groom even knowing that there were "kinks". They made us feel special and truly made our day magical.

    Sent on 06/05/2018

    The Mansion at Bald Hill's reply:

    Vanessa,
    We are so pleased that even though the weather wasn't the best, your wedding was still magical! It was our pleasure to serve you and your guests on your big day! Best wishes on your marriage! Cheers!
  • E

    Erika · Married on 06/17/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I got married at the Mansion on 7/7/17 and it was the absolutely best day. From planning months before up to the day of the wedding, Janet was flexible and answered all emails in a timely manner. Everyone who attended the wedding only said great things about the venue, ceremony, reception area and food. The food was absolutely delicious! All of our Bridal Party stayed the night of the wedding, the rooms were large and comfortable. And breakfast the next morning was INCREDIBLE! If I could do the wedding all over again, I would do everything the same. Thank you, Mansion at Bald Hill, for everything, this was the best decision I could have ever made!- Erika & Derek

    Sent on 08/17/2017

    The Mansion at Bald Hill's reply:

    Thank you for spending your special day with the Mansion! It was our pleasure to serve you, your husband and your guests!
  • M

    Meagan Simpson · Married on 10/12/2019

    4.8
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Gorgeous rooms, but unfortunate timing (construction)

    MBH has fantastically appointed rooms, which made them an easy choice for our wedding accommodations. They were able to fulfill a small little request ahead of our arrival and were very communicative about dining options. It was a bit inconvenient that there was not 24 hour staff, as we had issues with the wifi throughout our time, but since we were at rehearsal dinner and then the wedding until after 9, we never got an opportunity to discuss a fix with staff. There was also some serious construction going on throughout our stay. The noise was not noticeable, but aesthetically it was unfortunate on the facade. Obviously, just bad timing and not their *fault* in any way. Would still highly recommend.

    Sent on 11/04/2019
  • Bailey

    Bailey · Married on 09/07/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The most beautiful wedding venue!

    We couldn’t have imagined a more perfect setting for our wedding. The outdoor ceremony was stunning and the cocktail hour outside with dinner and dancing in the reception building was perfect. The value of the venue is great as well. We are from out of state and this was the best price that we found, definitely worth the money. Couldn’t have pictured a more perfect wedding day, thank you to everyone at the Mansion who made our day wonderful!

    Sent on 09/17/2019

    The Mansion at Bald Hill's reply:

    Bailey,
    We are honored to have been a part of your wedding! We wish you the best on your marriage and we hope to see you back for your anniversary!
  • K

    Kendall · Married on 09/02/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Our wedding was absolutely stunning and beautiful thanks to this establishment. They went above and beyond.

    Sent on 09/05/2018
  • P

    Patricia · Married on 10/15/2017

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      3.5

    This is a great venue! The food and service was awesome at our reception. Everyone could not stop raving to us about how good the food was. The bartenders did a great job keeping up with demand and we’re really nice to talk too. I was in ‘aw’ when we first took a tour of the venue and we both knew it is where we wanted to get married. The coordinator was very accommodating when I would ask to have something done or set up. I did ran into a few issues/misunderstandings though. I would say, make sure everything is written as to what you want. I was told I’d have the bridal suite and two weeks before the wedding I was told it was already booked by another bride - Janet said we could always book another room that was open in the B&B; if we needed up doing this we would have had to spend more money. When we spoke to the owners about this issue, everything was corrected My bridesmaids and myself were able to use the room. Another hiccup was that we didn’t have a room to hang out in during our cocktail hour after pictures. When I spoke to Janet, it sounded like we would have the conference room and I asked about having our own tray of hor ‘duerves - she confirmed the hor ‘duerves. Once we made our way to the room Janet was in there, working and said she didn’t want anyone in the room but made the exception for myself, my new husband and 2 bridesmaid to help bussal my dress. But over all it’s a great venue just make sure you have your ducks in a row.

    Sent on 11/01/2017

    The Mansion at Bald Hill's reply:

    Hi Patricia,
    Thank you so much for spending your special day with us and taking the time to write this review. We appreciate the kind words about our venue and the staff, we really try our best to make this day stress free and very enjoyable for the bride & groom , their parties, and all of the guests. Our sincerest apologies about the miscommunication on the bridal sweet; with having a wedding the day before yours the room was occupied until 11 am the morning of your wedding. This should have been communicated up front, but I'm happy we were able to get things straightened out and the room turned over quickly so that you and your bridal party could enjoy the bridal suite prior to your wedding. Thank you for pointing out our need to find an appropriate place for the wedding party to hang out prior to you being announced into the main ballroom. We will address this for future events, so your feedback is appreciated in helping us improve. Thanks again to you and your husband for choosing the Mansion at Bald Hill for your special day, we hope you'll come back and join us for your anniversary! Best of Luck to you both for a long and happy marriage.
    Best Regards
  • B

    Brittanie · Married on 07/22/2017

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Everyone at the mansion worked hard to help pull off a nearly magical evening for my wedding, almost everyone was friendly and helpful, it was the perfect place to host a special event

    Sent on 08/16/2017

    The Mansion at Bald Hill's reply:

    Thanks for the kind words and spending your special day with the Mansion!
  • lynnie__g

    Lynn · Married on 06/23/2018

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      4.5
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Janet and her team at the Mansion were so very accommodating which is what originally drew us to them (in addition to the GORGEOUS) venue. We were able to customize our dinner after we did our tasting. We loved having a separate site for the ceremony (in their picture-perfect garden), an outdoor location on the patio (complete with abundant seating, high-top tables, a fire pit and water fall), and then the reception in their stunning ballroom. Each separate location had its own uniqueness. People commented on the elegance of the wedding and venue without it being "stuffy". People did not rave about the food and a few honest guests told us it was just average.

    They were very responsive through email and took phone meetings with us when requested. However, if me and my fiance hadn't been so on the ball with asking questions, checking documents, etc, I'm not sure how much we would have heard from them in the months leading up or how the logistics of the wedding would have gone. If you're a hands-off bride, you might need a wedding planner to alleviate some of the stress over communication. But in the end, trust the process and everything will turn out great!

    On the day of, the whole team was extremely professional and friendly and genuinely looked like they were having fun! Overall, we were satisfied with our choice of venue and had a beautiful wedding at the Mansion at Bald Hill.

    Sent on 07/09/2018
  • T

    Tamara · Married on 10/27/2017

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Our wedding was everything we had hoped it could be! Janet was a pleasure to work with and all of her staff were pleasant and very helpful. The food was great and the ambiance was perfect for a fall evening wedding! The reception venue itself was clean and well maintained and the grounds were well kept and beautiful for pictures! We were exceptionally grateful to be able to stay in Mrs. Bowen's suite for our wedding night as well, as one of the appeals of this venue was the Mansion itself! Our one comment would be the site fee of $3000. We understand it is becoming more common with wedding venues, however it was more on the expensive side of most of the venues we looked at and also because we did not have our ceremony on site. It was also great that they host a vendor fair making it extremely helpful for finding local vendors in the area. Overall, our experience was great! Everything went smoothly with all of our vendors and we were even able to decorate the space a few days before the reception! We cannot thank Janet and her staff enough for helping to make our day as perfect as we could ever have imagined! We are looking forwards to returning and staying in the Mansion for many years to come!

    Sent on 11/13/2017

    The Mansion at Bald Hill's reply:

    Hi Tamara,
    Thank you for taking the time to review us and your kind words. It was our pleasure to be a part of your wedding day! We are pleased to know that your overall experience was great, our goal is to make your special day as stress free and as smooth as possible. We know you have countless choices with varying price points when choosing a venue for your wedding, so we are honored that you chose us. Best of luck to you both for many years of happiness together.
  • User6764455 · 2+ years ago

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    The mansion was beautiful and set in an old world charm. The new reception hall is perfect for a modern wedding. The staff are wonderful and the food is the best! We plan to go back each anniversary.

    Sent on 05/27/2016

    The Mansion at Bald Hill's reply:

    Thank you for the kind words! It was our pleasure to have you for your wedding and look forward to you returning each year for your anniversary to celebrate your special day!