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Weddings

The Madison Event Center Reviews

The Madison Event Center

The Madison Event Center

Covington, KY
4.7 out of 5 rating, 221 Reviews
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Reviews

4.7 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.7 out of 5 rating
221 Reviews
95% recommend it
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Awards

221
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • K
    Kristen S. Sent on 03/19/2024
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    Best Night Ever

    Planning and day of was amazing! We throughout enjoyed the entire process and the assistance we received along the way, even from out of town. The staff was friendly and observant, the venue was beautiful and everything pieced together perfectly. Vendors are very familiar with the venue which makes that planning seamless. Using Hotel Covington also allowed guests to have simple travel (walking) to their rooms.
  • Andrew
    Andrew Sent on 09/21/2023
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    Perfect Day

    Our day was perfect and we had no issues at all, everyone at the Madison Event Center was super helpful and very nice, couldn't have asked for a better time!

    The Madison Event Center's reply:

    We are so happy to hear this, Andrew! Happy to have been a part of your perfect day here at The Madison! Cheers!
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    Cindy Sent on 06/19/2023
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    Wonderful Experience with Madison Event Center

    The Madison Event Center and their staff were extremely professional. Timely in response to every request, very pleasant, beautiful facility (we had the Emerald Room). Food and drink were wonderful. They gave us hints and ideas I would not have thought of and provided very detailed information on seating charts and room layout and alternative menus for guests that don't eat meat. They had everything in place as they said they would. There was no last minute scramble for anything. We had a sit down and the food was delivered to each guest very timely and cleared away just as quickly. I don't know where they found such terrific and thorough staff, but everyone was wonderful to work with. We only have one daughter, so only one chance to host a wedding, but I would hire The Madison Event Center again if I could!

    The Madison Event Center's reply:

    Thank you Cindy for such a great review - So glad you loved The Emerald, it truly is timeless! We are happy your experience through the planning process was helpful! Couldn't be happier for your daughter and husband and both of your families! Cheers!
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  • J
    Jaylen P. Sent on 04/18/2023
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    Absolutely anazing!

    Our wedding day was absolutely PERFECT! It was way more than I imagined. The day went so smoothly for me. Our captains were amazing!

    I brought my decorations in labeled boxes, I had a vision in my mind of what I thought the decor would look like, but they BLEW MY MIND!! Our rooms were absolutely beautiful and our head table was chefs kiss!!

    Our food was so good! The service from start to finish was 100% 5 stars. I am so happy with the turnout. Communication was great as well! Riley Clark helped me every step of the way!

    The Madison Event Center's reply:

    Thank you so much for your kind words Jaylen! We are so glad that we played a role in such a special day for you and your family. Cheers!
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    Zoe M. Sent on 12/07/2023
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    Highly recommend The Madison & Hotel Covington!

    The Madison Event Center was the perfect venue for our Wedding Day! From start to finish, The Madison team took such great care of all our needs and made us feel so special. The planning process was very easy and stress free because they offer an all-inclusive package and handle everything on site, so we didn’t have to do much. We enjoyed working with the Details Specialist, Riley. She made sure no detail was missed while offering great advice too! It was nice having Hotel Covington next door, we took advantage of the Wedding Room Block offerings, Suites to get ready in on the day of, and we even hosted our Rehearsal Dinner and Welcome Reception at the Hotel! Our family and friends loved the convenience of it all! When it came to the night of our Wedding, everything was truly perfect! The Madison provides a Banquet Captain to take care of everything throughout the night, our Captain went above and beyond our expectations. We have such beautiful memories to carry with us and are beyond thankful for The Madison & Hotel Covington bringing our dream Wedding to life!

    The Madison Event Center's reply:

    Thank you for taking the time to leave a review, Zoe! We are thankful to have been a part of your special day! Cheers!
  • Katie
    Katie S. Sent on 11/08/2022
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    Great all-inclusive package

    Our wedding day was perfect!! In no small part because of Janet C, our event captain. She checked in with us several times through the morning in the bridal suite, walked blocks to my (now) husband’s car with him to help move parking barriers due to the “great bridal chase” run happening so he could park in the 8th Street lot, the sound system was stuck on Sirius Radio and she worked to fix it so we could connect our device playlist, our photo booth printer wouldn’t recognize The Madison Wi-Fi so she spent well over 30 minutes helping us troubleshoot it and finally got it connected and working.
    Our guests had a wonderful time and Jason and I couldn’t have been happier with how everything turned out. The room was decorated exactly how we imagined, the food and drinks were delicious, and the staff were so kind and gracious. The Madison sells itself as being as an all-inclusive venue and that is 100% what you delivered!! From decor and linens, food and bar options, choices of ballrooms, ceremony spaces and bridal suites, and your impeccable service, The Madison was absolutely the “the complete package” for us! Thank you again for all your help in making our wedding perfect for us!

    The Madison Event Center's reply:

    Katie, Thank you so much for taking the time to leave a detailed review! We are so happy you had an amazing experience and our team could be there for you with the wifi connection and your amazing Wedding Day! Cheers to you!!
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    Tori W. Sent on 08/30/2022
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    10/10, everything went perfect

    They made our dream come true!

    The Madison Event Center's reply:

    Thank you so much, Tori! We are so glad to hear that you had an amazing time and you had your dream Wedding! Cheers!
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    Therese Sent on 02/22/2023
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    Best Experience

    We had the best experience from Madison Event Center for my daughter’s wedding. From Ashley, Riley and Amy the Captain our time on Saturday was perfect. We had the ceremony in The Loft and the reception in The Galleria. The ability to have everything in one place was so helpful. The communication was always quick. They helped with every aspect of the reception. The bartenders were fantastic and the servers were helpful throughout the night. We loved having a venue that knew what they were doing and obviously communicated in-house so well. We went into that day without a worry because of them and we thank you!

    The Madison Event Center's reply:

    We appreciate the praises; We're so happy to hear this, Therese! Thank you for your kind words and the great review! Cheers!
  • K
    Kaitlyn C. Sent on 12/19/2021
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    The Madison Event Center helped bring my dream wedding to life!

    I had set many venue tours when I first got engaged and The Madison was first on the list. After one tour and learning about all the Madison had to offer, I cancelled all of my other tours and began planning. Shortly after booking, Covid hit. To help with social distancing for our original date, The Madison offered us upgrades at no charge that consisted of a plated meal (instead of a buffet) and a larger room that was available at the time. We found out 3 weeks before our original date that KY had limited weddings down to 25 people. We had always envisioned a big wedding due to having a large family and many friends that we wanted to celebrate with us. I remember frantically calling to learn my options with The Madison and being given a list of available dates within a few hours. Since we had planned a winter wedding, we ultimately decided to keep everything the same and move it to a year later (12/11/21❤️) and, to my surprise, The Madison let us keep our plated meal upgrade! Once our new wedding date got close, Riley, our events specialist, reached out and began to plan our final details and everything went so seamlessly! We were provided times for decor drop off, set up, rehearsal, etc and even an exact timeline for the big day down to the minute. The actual week/day of my wedding was so stress free and this is purely thanks to the Madison. They even called my vendors the week of the wedding and provided an hour of decor set up the day of and because I didn’t have much, they knocked it out as my florist set up our arrangements. Riley was our ceremony captain and told us exactly when to walk down the isle and even answered last minute questions as I sat in the get ready room. Amy & Hayleigh were our reception captains. Amy met us at the door, introduced herself immediately and made sure my husband and I, as well as our parents were enjoying the evening. Paired with our DJ, our captains informed me when it was time to have our intro, eat, cut our cake, etc. Amy even made sure that we each had a drink in our hand whenever we wanted one and my husband says that he felt like royalty all evening! 😂 At the end of the night, Amy handed us a bag that had a hand written note, a bottle of champagne, and a piece of each flavor of our wedding cake that they had saved specifically for us. I can’t thank The Madison enough for making this such a great night - let’s just say they know how to treat their couples and tick all the boxes when it comes to the small details! 😊

    The Madison Event Center's reply:

    We're so happy to hear about your experience, Kaitlyn! Thank you for taking the time to leave such a wonderful review!!
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    Emma F. Sent on 12/01/2021
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    Best Wedding Venue, Highly Recommend

    The Madison was the perfect venue for our November 2021 wedding! We loved working with every person we came into contact with. They set up the space perfectly, and I love that they do it all, you don't have to do anything the day of your wedding! Everyone was so friendly and responded so quickly to any emails I sent. The day of the wedding our day of caption, Andrew, was amazing. He came and introduced himself right away to us and to our parents. He was slightly short staffed, given the circumstances everyone is experiencing, and he handled it so well. The staff that we had were amazing. Overall it was a great experience that I wish we could relive again! Highly recommend The Madison!

    The Madison Event Center's reply:

    Emma, we appreciate your praises! We are so glad we played a role in such a special day for your family! Cheers!
  • Alexys
    Alexys D. Sent on 11/14/2021
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    Fantastic venue to host your wedding

    Zoe Mendenhall was very informative, always responded immediately, and fun to work with! They helped make our day special!

    The Madison Event Center's reply:

    We are so happy to hear you had a wonderful day and experience with our team! Thank you for the review!
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    Rebecca C. Sent on 09/12/2021
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    Nothing but amazing things to say about The Madison!

    We held both our ceremony (The Loft) and Reception (The Madison Ballroom) at The Madison. We booked our August 2021 wedding back in February 2020 and worked with Ashley. She was awesome and helped to answer every question we had – and even brought up things we hadn’t considered when looking at other venues like the level of service included, champagne toasts, etc. Zoe was our details specialist and went above and beyond to give us the wedding we envisioned. She and the pastry chef even managed to pull off a layered rainbow cake that both looked and tasted amazing! During the planning process we stopped by The Madison multiple times, and everyone there was always so nice and accommodating. They really made us feel special, even if we were just there to take a quick measurement in the ballroom. Patty was our day of coordinator, and she deserves so much praise! She truly went above and beyond to make sure everything ran smoothly. She checked on us and our parents multiple times throughout the night. She always made sure I had a full glass of water too! I wish I’d had more time to thank her in-person the night of, because I know she’s one of the main reasons everyone had such a great time. It’s been about a month now and our guests are still talking about the food because everything was so good. Overall, if we were to plan our wedding again we would 1,000% choose to hold it at The Madison!

    The Madison Event Center's reply:

    Thank you for such a detailed review, Rebecca! We are so thrilled to hear you had such an amazing experience from the start! Cheers!
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    Cassi K. Sent on 05/21/2021
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    Amazing Venue and Staff

    The Madison staff made my wedding experience perfect! We looked at this venue in January 2020 and booked that day with Ashley. Ashley was so kind and so easy to work with! With planning our big day, we met with Zoe and she made sure everything was perfect. From the decor, linens, food, answering the smallest questions and everything is between, Zoe truly did amazing. Getting married in 2020 was definitely one for the books with COVID. Unfortunately we had to postpone two weeks before our big day. Ashley took care of us and truly supported us which I will forever be thankful for. Our wedding celebration happened five months after postponing and everything was what we truly wanted and more. Our wedding celebration was a day I wish we could relive over and over again. The Madison staff will take care of you and support you with your needs and others you won't even think about. They are truly amazing and I will always recommend them. Book with The Madison!

    The Madison Event Center's reply:

    Cassi, we appreciate your praises and are so grateful we would be here for you through it all. Thank you for taking the time to share! Congrats!
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    Katie S. Sent on 05/11/2021
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    Best Wedding Ever

    I wish I could put into words how immensely thankful/grateful I am for the Hotel Covington/The Madison staff. Our wedding day was better than anything I could’ve ever dreamed of. The room, the food, the staff, the experience… it was all perfect. It was a fairytale and a day that will play over and over again in my head. If you are thinking about holding your wedding at Hotel Covington/The Madison—BOOK NOW. You won’t regret it. Zoe helped turn my wedding vision into a reality. She was with us throughout the entire process, answering every little question I had and ensuring my wedding day was everything I wished for. She is truly one of the sweetest souls and it really was a joy working with her. I don’t know if I could’ve made it through COVID wedding planning without Zoe. Zoe and all of The Madison staff were so helpful in dealing with COVID protocols. I also would like to shout out Patty Cunningham, our night-of coordinator. She was absolutely amazing. She not only made sure my husband and I were taken care of all night, but also our parents. She made sure to box up each flavor of cake/cake pops and she is the only reason we got to try our wedding cake. She was our wedding night fairy godmother. Her attentiveness did not go unnoticed and she deserves all of the accolades in the world. I would 100% recommend. If I had to do it all again, I'd book here every time.

    The Madison Event Center's reply:

    We feel as lucky as you to have Zoe & Patty! Thank you for sharing your experience and the great review! Congrats!
  • Nichrisha
    Nichrisha S. Sent on 02/08/2019
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    What a treat

    She was kind.. helpful.. and willing to be flexable

    The Madison Event Center's reply:

    Hi Nichrisha! Thank you so much for your review! We are thrilled to hear our staff was kind and helpful. Cheers!
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    Allyson J. Sent on 03/16/2020
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    Wonderful venue!!

    The Madison was amazing!!! From the time we had our first visit to the last minute of our wedding, they were wonderful. The staff was incredibly helpful and caring and they made sure we had everything that we needed and that everything was exactly how we wanted it to be. They worked their hardest to make everything perfect and they succeeded!! I 100% recommend to anyone having any kind of event!!

    The Madison Event Center's reply:

    Hi Allyson! Thank you for taking the time to leave us a review. We are so happy to hear you had an amazing experience with us. Cheers!
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    Tyler M. Sent on 09/03/2020
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    Amazingly perfect!

    We honestly couldn't be more thrilled with the service the day of our wedding and reception. Zoe was there every step of the way leading up to the day of and you were so attentive to our anxiety especially during the pandemic. Our day of coordinator, Ashley, was absolutely AMAZING! She was so detailed and attentive to our needs. She was amazing at the rehearsal as well. The ceremony was flawless and absolutely beautiful! The courtyard at Hotel Covington is the most beautiful spot for a ceremony. We couldn't have asked for more. I was stunned when I walked into the reception! Everything was exactly how I expected it and the room was just beautiful. Ashley and William were so attentive to not only use, but our families. Anything we needed, they were right there with it! My drink glass was not empty at any point during the night thanks to the two of them.
    We couldn't be more pleased with everything! You all take care of every detail and make the process and the day of extremely easy! I cannot speak highly enough about Ashley Bangi who showed us the spaces when we were looking for a place to have our wedding. I cannot speak highly enough about you, always returning our emails and answering our phone calls. You never sugar coated anything and the honesty was extremely helpful during this crazy time. Finally, Ashley and William were ALL STARS with their attentiveness and services.
    We are so grateful that we were able to have our special day at The Madison. 

    The Madison Event Center's reply:

    Tyler, Thank you so much for your kind words! We are so honored that you chose to share your special day with us. Cheers!
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    Samantha M. Sent on 04/30/2019
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    So far so good!

    I've had a great experience so far with The Madison. I've recommended them to multiple brides so far and I love it. I've been to several weddings here as well and had a great time as a guest.

    The Madison Event Center's reply:

    Thank you so much for your praises, Samantha! We are so happy to hear that you've enjoyed your experience with us!
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    Sarah F. Sent on 02/22/2020
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    Amazing place to have a wedding!

    From the beginning to end the staff was helpful throughout the whole wedding planning process. They made sure we were constantly taken care of and very responsive to our needs. Communication Was quick and easy. Couldn’t have been happier!

    The Madison Event Center's reply:

    Thank you so much for your kind words, Sarah! We are so happy your experience was perfect. Thank you for sharing your special day with us!
  • Caitlyn
    Caitlyn Sent on 01/14/2020
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    Perfect venue for our needs!

    I am not a DIY'er, I wanted a place to help me pull off an amazing wedding for a reasonable price, and this place was a perfect fit! I had a million little questions and each one was answered quickly and I was never made to feel like it was a pain or that I was asking too much. We had our ceremony and reception there, and the team made sure we wanted for nothing! Seriously we had no issues or hiccups the entire day! The food was perfect, I will dream of their brisket for the rest of my life! The space was decorated beautifully and they even moved my memorial table from ceremony to reception! They even communicated with all the vendors so my stress level was always low. I can't thank everyone enough for helping us have the perfect day!

    The Madison Event Center's reply:

    Hi Caitlyn! Thank you so much for taking the time to leave us such a kind review. We are thrilled that your had a perfect Wedding day here with us! Thank you for letting us share it with you. Cheers!!
  • Taylor
    Taylor Sent on 12/10/2018
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    Absolutely Amazing!

    We met with Ashley at the Madison and she was wonderful. The space is gorgeous! The staff is so friends and made me for at ease that every little detail will be handled without having to stress about it. Highly recommend!

    The Madison Event Center's reply:

    Hi Taylor! Thank you so much for your kind review! We are happy to hear this, and we are glad we get to be a part of it all. Cheers!
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    Alex Sent on 01/21/2020
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    The Loft and Galleria

    The Madison was one of the best decision we made for our wedding day. They made everything so so so easy. From the space, staff, food, coordnation- everything was exceptional. We had so many compliments on our food in particular (we have the gold level). Our wedding was in The Loft and our reception was in the Galleria (the new renovations are really beautiful).

    The Madison Event Center's reply:

    Thank you so much for your kind praises, Alex! We are so happy you had the perfect Wedding day and experience with us. Thank you for trusting us with your special day. Cheers!
  • Gabrielle
    Gabrielle Sent on 10/14/2019
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    The Full Package

    The Madison Event Center does a ton of weddings but I never felt as if they treated my day as any less special. They were extremely responsive and helpful. The day of, all we had to do was enjoy the ride. The food was wonderful (we got quite a few compliments) and the ceremony/reception spaces were so beautiful. I would definitely recommend!

    The Madison Event Center's reply:

    Hi Gabrielle! Thank you so much for your kind words! We are happy to hear this, and we are glad we get to be a part of it all. You were a stunning Bride! Cheers!
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    Mark M. Sent on 09/17/2019
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    Ideal experience

    The Madison does it all. Their pricing is up front and all inclusive, no surprises. They communicated with our outside vendors (photo, video, flowers, DJ) and coordinated everything. We didn’t have to worry about any details. They are thorough and make sure everything is exactly how you want it. They even let you taste all menu items a few months out so you know exactly what to choose. I would recommend to anyone.

    The Madison Event Center's reply:

    Hi Mark! Thank you so much for your kind words about what we do here at The Madison. We are elated that you loved your experience with us. Cheers!
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    Courtney S. Sent on 10/09/2019
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    Wedding Reception

    Our wedding was the best ever!! The Madison helped make our wedding so special! Zoe was awesome with helping us with our details, she is so kind and nice! Patty and Jake were amazing at our reception! They were always there to help us and make sure we were having a great time and asking what we needed. They helped with my dress and even gave us a hot towel after our cake smash when cutting the cake. They made sure we had enough to eat, were comfortable, and if we needed a drink they were there! They wanted us to have the best night ever and they for sure made our night amazing! Everyone we met at the Madison was great and so helpful we are so happy and lucky they were our venue! Everyone was great! Best day ever.

    The Madison Event Center's reply:

    This is exactly what we love to hear! Thank you for your kind words, Courtney. We are thrilled you had the perfect Wedding day. Thanks for sharing it with us!
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