17 User photos
User4480188 · 2+ years ago
I came into this store looking for accessories for my wedding day. I have passed this shop several times and thought it looked lovely from the outside. I was not impressed when I walked in. The shop is full of amazing items and I was hoping to get someone to give me a hand when I walked in. Not only did the woman behind the counter barely look up and greet me, she was buried behind a messy counter that made the place look like a warehouse. They had exactly what I was looking for and the price was decent. I asked the busy woman to see if I could get the item ordered, and she did call the vendor and had assured me the item could be delivered on time. However, due to her lackluster for my business, I walked out. The only other person who worked there that paid me any mind and was very sweet, was already helping another customer.Sent on 03/05/2015
Shops like this should have very attentive personnel. Not those who look like they would rather not be there. Would I reco this place? Maybe....but only to someone who knows what they are in for.
User4203057 · 2+ years ago
We traveled from CT to NJ to this bridal shop for bridesmaid dresses. we came in for our appy, were told that they didn not have anyone to help us since they double booked on brides, that was fine since we knew what we were looking for but were definitely disappointed by that. Then to top it off, once my girls were ready with their dresses, we were told we had to wait because a WALKIN needed the rooms first. Actually glad it didn't work out there because not only is the service terrible, but they mark up all their dresses and try to sugar coat that by telling us they would give a discount for bulk orders. Absolutely will not be recommending this shop to anyone.Sent on 11/04/2014
P · Married on 04/12/2013
After reading these wonderful reviews and having shopped years ago at their fair haven store, I insisted my daughter make an appointment to bring her bridesmaids in for their dresses. My daughter explained we had a large group (7 ) and were given a 3:30 appt on Saturday. We arrived as they were finishing up with another group that both the owner and another salesperson were talking to. We announced we were all there and they said they were finishing up with nother appt. no problem. We browsed through some dresses and put a few in the dressing room. At one point, after no one approached us after the other group left, I asked if it was alright that we started since we had a large group and they closed at 5. No problem we were told.Sent on 08/14/2012
Well....we had NO assistance or advice except to find out which dresses we wanted put back on racks. Two of us went up separately to ask for help, and finally it was explained to us that they started the day with a large group and now were ending with one. It had been a difficult day for them and they were tired, but we were nice people. ARE YOU KIDDING ME? If you knew you had a trying day on your schedule already,don't take another appt! Or call beforehand and ask us to reschedule! In this economy I finding it shocking that anyone would turn away an order for 7 gowns@ approx. $300. Apiece plus alterations. The most frustrating part was that there were a few gowns that we liked, but would have appreciated some professional input. We were finally helped just before 5:00, closing time, and at that point we were frustrated and burnt out.
The Barefoot Bride's reply:As I read this review, it seems the only factual statement begins and ends with, “After reading these wonderful reviews…” I take issue with the remainder of this account and would like to share my version of these events with my past, present and future customers.
Lyle · Married on 02/16/2008
The experience here was a complete nightmare. The wedding gown was delayed and delayed and delayed and the owner refused to return phone calls to let us know what was going on. She argued with each and every bridesmaid and told the bride her best friend and sister in law to be were causing trouble. A week before the wedding and still no gown - the groom stopped in to politely inquire about status since they hadn't heard anything from her and she threatened to call the police and have him removed. Horrific experience. Go anywhere else.Sent on 02/10/2012