8 User photos
mary · Married on 08/13/2016
We had to make a few changes last minute, and it was all taken in stride. Changes made and updated bill provided very quickly.Sent on 10/13/2016
xxxx · Married on 09/09/2017
Although not cheap, the company had sturdy tables in place on time and removed as scheduled. We added items and subtracted others until 2 weeks before event. Very professional and pleasant to work with.Sent on 09/19/2017
Wade · Married on 08/13/2011
Very easy to deal with and helped out with some suggestions.Sent on 03/18/2012
Lucia Lopes · Married on 05/18/2019
chairs, bar and bucket
They deliver the chairs very late for the time I ask. They also send me wrong emails about the order. The material was all in good condition. Just the deliver was late.Sent on 05/29/2019
Emily · Married on 06/24/2017
Our wedding planner recommended Taylor rental to us after we struck out trying to find an affordable wedding rentals (primarily a tent). Jenna initially provided us a quote for items we requested and we thought the pricing seemed reasonable so we scheduled for her to come visit the site and verify our rental plan. After visiting, Jenna recommended us a 44’x63’ tidewater tent (round ends) for our wedding which we had told her would have about 125 guests. This was after we had requested a 40’ x 80’ aztec tent (rectangular layout) on our initial quote. Assuming she was the expert, we agreed to the tidewater with its beautiful wooden poles and sailcloth material. This was about a year from the wedding day at this point.Sent on 07/02/2017
Fast forward to a few months before the wedding, we were starting to get down into the details of site layout and we decided to draw up the tent layout in AutoCAD because we had not yet received a layout from Jenna. Once we drew it all up with the dance floor, guest tables, food tables, and bar we immediately discovered there wasn't enough room. Jenna reluctantly said that she would switch us back to the 40x80, and said we couldn't switch again--as though this was our error.
Throughout the process Jenna did not seem particularly invested in the success of our wedding, was mediocre with the planning process, and rather inflexible. Her crew showed up late to set up the tent and did not provide a way for us to tie up the sidewalls--even though we were told they would roll up. Overall we were happy with the rentals, but not with the service.
Taylor Rental & Party Plus's reply:Hi Emily,