Swoop Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Thomas H. Sent on 03/30/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience!
I used Swoop this past weekend with a small group of friends and we were blown away by the service and safety measures. The vehicle was super clean and the driver wore a mask the whole time. We'll be using Swoop again soon and thanks Kelvin, our account manager, who made sure all of our questions were answered :)I used Swoop this past weekend with a small group of friends and we were blown away by the service and safety measures. The vehicle was super clean and the driver wore a mask the whole time. We'll be using Swoop again soon and thanks Kelvin, our account manager, who made sure all of our questions were answered :) -
Quality of service
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Masha N. Sent on 09/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome to work with!
I worked with the swooop in the Bay Area! They were awesome- responsive, able to beat the price, and the shuttle was great quality and greatly appreciated by our guests!I worked with the swooop in the Bay Area! They were awesome- responsive, able to beat the price, and the shuttle was great quality and greatly appreciated by our guests! -
Quality of service
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Jorlyn S. Sent on 06/24/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best choice for event transportation
I hired Swoop to handle our wedding celebration transportation from beginning to end, and I made the BEST choice. Jack & Kelvin were the ones who arranged all the details and did their best to work within our budget without compromising quality. Joseph handled our transportation for me and my girls and for my entire wedding party until we had to be dropped off at our reception venue, and he was such a good sport and very accommodating. Swoop and their team made our day memorable and run smoothly to the T. Thank you so much Swoop! If you need transportation, they are the BEST choice.I hired Swoop to handle our wedding celebration transportation from beginning to end, and I made the BEST choice. Jack & Kelvin were the ones who arranged all the details and did their best to work within our budget without compromising quality. Joseph handled our transportation for me and my girls and for my entire wedding party until we had to be dropped off at our reception venue, and he was such a good sport and very accommodating. Swoop and their team made our day memorable and run smoothly to the T. Thank you so much Swoop! If you need transportation, they are the BEST choice. -
Quality of service
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Brianna Sent on 09/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great transport option
Really loved our experience with Swoop. Booking was simple, prices were competitive, and the types of transportation available far surpassed anything I was able to find with a local company. Our drivers went above and beyond the day of our wedding and made for a great experience.Really loved our experience with Swoop. Booking was simple, prices were competitive, and the types of transportation available far surpassed anything I was able to find with a local company. Our drivers went above and beyond the day of our wedding and made for a great experience. -
Quality of service
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Featured
Brittany S. Sent on 11/03/20205 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy to use and very reliable
Swoop make our ‘day of’ transportation effortless!
They are way to use.. honestly the simplicity of the whole experience made you wonder if they were the real deal or a scam of some kind.. and I am here to say they are the REAL deal!
There is nothing better than having an effortless experience through the many layers of wedding planning.Swoop make our ‘day of’ transportation effortless!
They are way to use.. honestly the simplicity of the whole experience made you wonder if they were the real deal or a scam of some kind.. and I am here to say they are the REAL deal!
There is nothing better than having an effortless experience through the many layers of wedding planning.Swoop's reply:
Thank you so much for this review, and it was a pleasure working with you! We prioritize great experiences, so this makes us incredibly happy :) -
Quality of service
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Sydney Sent on 08/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Service
Swoop was communicative and very flexible and easy to work with. The van we rented was clean and the driver was very kind.Swoop was communicative and very flexible and easy to work with. The van we rented was clean and the driver was very kind. -
Quality of service
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Connie Sent on 03/26/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Straight forward
Very simple to get quote and book. Affordable, professional, communicated well. Very little effort involved in booking, making sure the shuttle schedule was set etc. Would highly recommendVery simple to get quote and book. Affordable, professional, communicated well. Very little effort involved in booking, making sure the shuttle schedule was set etc. Would highly recommend -
Quality of service
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Crystal Sent on 03/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would recommend to anyone
This company is awesome. We used them for our wedding. They were on time, the driver was sweet and considerate to other drivers. There were essential oils that made the car smell greatThis company is awesome. We used them for our wedding. They were on time, the driver was sweet and considerate to other drivers. There were essential oils that made the car smell great -
Quality of service
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Ashlee B. Sent on 03/25/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience!
Our experience with Swoop was amazing. They were professional, fairly priced, excellent about getting back to me when I bad questions/changes, and overall just great to work with. We arranged transportation to/from our wedding venue for our wedding party so they wouldn’t have to worry about it. We had two different drivers (one for transportation to the venue, one for pickup after our wedding was over) and both drivers were really nice. Especially our driver at the end of the night who had to deal with quite a few drunk people and didn’t bat an eye about it. We would definitely use Swoop again in the future.Our experience with Swoop was amazing. They were professional, fairly priced, excellent about getting back to me when I bad questions/changes, and overall just great to work with. We arranged transportation to/from our wedding venue for our wedding party so they wouldn’t have to worry about it. We had two different drivers (one for transportation to the venue, one for pickup after our wedding was over) and both drivers were really nice. Especially our driver at the end of the night who had to deal with quite a few drunk people and didn’t bat an eye about it. We would definitely use Swoop again in the future. -
Quality of service
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John K. Sent on 04/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Limo and Shuttle rental for wedding.
Swoop was great. Easy to use, honest prices, and all vehicles arrived/ran on time. Couldn't ask for anything more. Everyone in my party was very impressed. Highly recommend.Swoop was great. Easy to use, honest prices, and all vehicles arrived/ran on time. Couldn't ask for anything more. Everyone in my party was very impressed. Highly recommend. -
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Britney Sent on 03/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best wedding party bus
The team at Swoop was on time, professional, friendly, and overall amazing! They made our wedding day extra special, and everyone had an amazing time on board the buses. Both my wife & I had each of our bridal parties on separate buses, and it really was the perfect way to start off the day! Also, leading up to the day...they were AWESOME at communication. Which, when planning a wedding helps so much in stress when the vendors are communicative. Total professionals!!The team at Swoop was on time, professional, friendly, and overall amazing! They made our wedding day extra special, and everyone had an amazing time on board the buses. Both my wife & I had each of our bridal parties on separate buses, and it really was the perfect way to start off the day! Also, leading up to the day...they were AWESOME at communication. Which, when planning a wedding helps so much in stress when the vendors are communicative. Total professionals!! -
Quality of service
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Xishel H. Sent on 11/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best decision we made..
We hired Swoop for transportation for our wedding day and I will say that it was one of the best decisions we made. We needed a way to transport our bridal party from the Chapel, to the location to take pictures, and then an impromptu liquor store stop, and then to our reception. Getting a limo was simply not our style and getting the "Ice Cube" was just perfect. Our driver was the sweetest and so patient (our ceremony ran suuuuuper late) with us. If I could have given more stars, I would. If you're considering them for any sort of group transportation needs... just do it!!We hired Swoop for transportation for our wedding day and I will say that it was one of the best decisions we made. We needed a way to transport our bridal party from the Chapel, to the location to take pictures, and then an impromptu liquor store stop, and then to our reception. Getting a limo was simply not our style and getting the "Ice Cube" was just perfect. Our driver was the sweetest and so patient (our ceremony ran suuuuuper late) with us. If I could have given more stars, I would. If you're considering them for any sort of group transportation needs... just do it!! -
Quality of service
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Inga S. Sent on 07/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience for a stress free bachelorette
We used swoop for my bachelorette and it made the whole day so smooth and easy for everyone especially since we travelled in-between a few venues during the day. They have a great customer service and the booking process is easy and transparent- definitely recommend!We used swoop for my bachelorette and it made the whole day so smooth and easy for everyone especially since we travelled in-between a few venues during the day. They have a great customer service and the booking process is easy and transparent- definitely recommend! -
Quality of service
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Haley G. Sent on 12/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Coordinator
Swoop was fantastic to use for a wedding in Malibu that I coordinated. They were prompt in email and fabulous the night of. I will continue to recommend them to my clients!Swoop was fantastic to use for a wedding in Malibu that I coordinated. They were prompt in email and fabulous the night of. I will continue to recommend them to my clients! -
Quality of service
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Danielle M. Sent on 10/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Where has Swoop been all my life?
I have never heard of Swoop until I was doing some research on transportation for our wedding and let me tell you they are the BEST option!! So many companies have hourly minimums and then you pay by the hour until your event is over and you just feel like you are getting screwed over. Swoop lets you customize what you are in the need of and then they will give you a quote. They were the cheapest I found and the easiest to customize trips. the people I was in contact with while setting it all up were enjoyable to talk to and overly helpful. The day of everything went smoothly and didn't have to worry about a thing. I have already recommended this company to so many people!I have never heard of Swoop until I was doing some research on transportation for our wedding and let me tell you they are the BEST option!! So many companies have hourly minimums and then you pay by the hour until your event is over and you just feel like you are getting screwed over. Swoop lets you customize what you are in the need of and then they will give you a quote. They were the cheapest I found and the easiest to customize trips. the people I was in contact with while setting it all up were enjoyable to talk to and overly helpful. The day of everything went smoothly and didn't have to worry about a thing. I have already recommended this company to so many people! -
Quality of service
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Juliette S. Sent on 08/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great price and service
We hired Swoop for all of our wedding day travel and they were great. We picked Swoop based on their competitive pricing but they delivered so much more than that on the day. They were on time, the cars were in great condition and the drivers were lovely.
We hired Swoop for all of our wedding day travel and they were great. We picked Swoop based on their competitive pricing but they delivered so much more than that on the day. They were on time, the cars were in great condition and the drivers were lovely. -
Quality of service
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Paula M. Sent on 07/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So lucky I chose Swoop.
We used Swoop for our wedding and the experience was seamless from the first contact until after the ride. Korey was there through the entire process to make sure that our shuttles and logistics were set up in a way that worked for us, and also managed to make it more cost effective by making the suggestion to stagger the trips for our return at the end of the night. On the day of our wedding planner was in constant contact with the Swoop concierge team and they were super responsive. The icing on the case was when the driver returned sunglasses he found on the bus that belonged to some of my friends. Swoop is what transportation should look like in our day and age!We used Swoop for our wedding and the experience was seamless from the first contact until after the ride. Korey was there through the entire process to make sure that our shuttles and logistics were set up in a way that worked for us, and also managed to make it more cost effective by making the suggestion to stagger the trips for our return at the end of the night. On the day of our wedding planner was in constant contact with the Swoop concierge team and they were super responsive. The icing on the case was when the driver returned sunglasses he found on the bus that belonged to some of my friends. Swoop is what transportation should look like in our day and age! -
Quality of service
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Luke L. Sent on 06/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used their vans to transport my friends and myself to a wedding venue and back.
Friendly driver, friendly coordinator. Very easy to communicate with.Friendly driver, friendly coordinator. Very easy to communicate with. -
Quality of service
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Daniel F. Sent on 07/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Will definitely use them for my own wedding
One of my childhood friends got married and the wedding exceeded expectations in every aspect, but what stood out was the transportation to the event. Riding with Swoop was so much fun, the drivers were super cool and everyone arrived in the best mood possible. Will definitely use them for my own wedding and would recommend everyone to use them, too.One of my childhood friends got married and the wedding exceeded expectations in every aspect, but what stood out was the transportation to the event. Riding with Swoop was so much fun, the drivers were super cool and everyone arrived in the best mood possible. Will definitely use them for my own wedding and would recommend everyone to use them, too. -
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Sahar Sent on 04/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stress Free Transportation
I love this company! And will definitely use them again in the future! I had 3 of their shuttles pick up and drop off our guests including myself and the groom from hotels to ceremony to reception and back! They have such an amazing fleet of vehicles to pick from too! My guests were happy and got everywhere on time. The drivers were professional on time and made sure no one got left behind. Roy was my contact at Swoop and he was very accommodating and made the process so easy! I will definitely use their services again in the future and can't recommend them enough!I love this company! And will definitely use them again in the future! I had 3 of their shuttles pick up and drop off our guests including myself and the groom from hotels to ceremony to reception and back! They have such an amazing fleet of vehicles to pick from too! My guests were happy and got everywhere on time. The drivers were professional on time and made sure no one got left behind. Roy was my contact at Swoop and he was very accommodating and made the process so easy! I will definitely use their services again in the future and can't recommend them enough! -
Quality of service
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Shauna W. Sent on 04/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service!
Swoop was so professional and amazing to work with through the entire process, from booking, to the day of. They were proactive in providing me the driver's information and were on top of it when it came to staying on time throughout the day. Their entire fleet is brand new, and the party bus we used to transport guests from our hotel to the reception was the nicest I've ever used. I would highly recommend them!Swoop was so professional and amazing to work with through the entire process, from booking, to the day of. They were proactive in providing me the driver's information and were on top of it when it came to staying on time throughout the day. Their entire fleet is brand new, and the party bus we used to transport guests from our hotel to the reception was the nicest I've ever used. I would highly recommend them! -
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Kimberly Sent on 04/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Wedding Transportation!!!
Our wedding day was on 03/30/2010 and Swoop was AMAZING!!
Our driver was great, very prompt, courteous, professional, and had great communication with us throughout the day. The bus was very nice and clean, everyone loved it (and they were also very impressed!). Swoop made the entire process so easy. I totally recommend!!Our wedding day was on 03/30/2010 and Swoop was AMAZING!!
Our driver was great, very prompt, courteous, professional, and had great communication with us throughout the day. The bus was very nice and clean, everyone loved it (and they were also very impressed!). Swoop made the entire process so easy. I totally recommend!! -
Quality of service
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Cole Sent on 03/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Roy and SWOOP are rockstars.
We had the pleasure of using SWOOP for our wedding as the shuttle from our hotel to the venue and back. We chose the 40ish person bus, and it was awesome. SUPER clean, super new, the driver was great and he allowed us to put on our own music though a sweet sound system on the way back after the wedding.
During the quote receiving stage, they were quick to respond, professional and had better prices than the four other shuttle companies we looked at.
There was constant communication before, during, and after the event as well. Roy and his team ensured that my bride and I knew exactly what was going on, who was driving us, what the schedule was, and everything else we could ever hope to need to know. A+ service all around.We had the pleasure of using SWOOP for our wedding as the shuttle from our hotel to the venue and back. We chose the 40ish person bus, and it was awesome. SUPER clean, super new, the driver was great and he allowed us to put on our own music though a sweet sound system on the way back after the wedding.
During the quote receiving stage, they were quick to respond, professional and had better prices than the four other shuttle companies we looked at.
There was constant communication before, during, and after the event as well. Roy and his team ensured that my bride and I knew exactly what was going on, who was driving us, what the schedule was, and everything else we could ever hope to need to know. A+ service all around. -
Quality of service
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Tobias Sent on 07/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best way to get home
Swoop was not only the easiest process book and reserve, but the team does everything on the day of to make sure everything is smooth! They made sure we were comfortable, the driver was awesome, provided sodas/water/ice in the party bus, and let us make as much of a party as we wanted! We literally party didn't want to leave the bus and I think we would have been juuust fine spending the whole night on the bus to celebrate the couple!Swoop was not only the easiest process book and reserve, but the team does everything on the day of to make sure everything is smooth! They made sure we were comfortable, the driver was awesome, provided sodas/water/ice in the party bus, and let us make as much of a party as we wanted! We literally party didn't want to leave the bus and I think we would have been juuust fine spending the whole night on the bus to celebrate the couple! -
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Kathleen N. Sent on 03/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend!
We booked 2 shuttles for our wedding on St. Patrick's day. Roy made our booking quick and easier. They have reasonable rates compared to other vendors. They took our guests from Hyatt Regency Long Beach to Wayfarers Chapel (30 min drive) and back to the hotel. They came on time and our guests had a comfortable ride. We had a complimentary hour for one of the shuttle as their wedding present for us. I highly recommend them for anybody who need their services in the future.We booked 2 shuttles for our wedding on St. Patrick's day. Roy made our booking quick and easier. They have reasonable rates compared to other vendors. They took our guests from Hyatt Regency Long Beach to Wayfarers Chapel (30 min drive) and back to the hotel. They came on time and our guests had a comfortable ride. We had a complimentary hour for one of the shuttle as their wedding present for us. I highly recommend them for anybody who need their services in the future. -
Quality of service
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